Very kind and helpful workers. I will definitely be returning. Very nice sized store.read more

Closed early and refused me service 4 min early... Horrible business plan Lady at the counter was…read morevery rude and would not budge, and yes I'm absolutely sober and of age.

Love it here! Great supply of liquors and always welcoming! Even gave me a bag of pretzels for my…read morebirthday!!

Always great customer service and Wess is such a kind and informative salesperson! Best WB in SATX!read more

I know the twins- Jack and Johnny. This place is actually a…read moregreat place to go if you're into drinking doubles- you often will get discount for buying two bottles at a time! They're big on the biggest of brand names. The staff is patient and friendly. The make suggestions, based on what they drink, and the little signs along the aisles on what Margaret the cashier drinks are helpful. The wine selection is okay. The beer selection focuses on the higher end stuff. I think there's cheaper prices next door at HEB if you're looking for Lone Star or Shiner Bock. Twin Liquor's beer selection is more for the harder to find, focusing more on IPAs. They offer all the airline bottles behind the cash register. Parking is easy- it's located out next to a pizza joint and a big HEB. There's a USPS mailbox down the way, which adds to the convenience.

Went online to order a gift to be delivered the following day. Online showed in stock at McCreless…read morelocation. Next day I receive a text saying the order had been declined due to insufficient stock. Luckily I saw the text and called the store. The male employee wasn't concerned, hadn't attempted to locate the product to fulfill the order or make any effort beyond declining the order. As mentioned, it was a gift, a birthday gift, expected to arrive in time for lunch plans. Tomorrow does no good. The employee put the phone receiver down and left me on hold longer than good customer service would dictate. When I called back, no answer. Needless to say I will not be spending money in Twin Liquors and will be sure to spread the word.​ Smh.

I'm that shopper who checks online and then visits the store. Total Wine layout is confusing. For…read moreexample, Aisle #, Left, Bay 3. Huh?!? It seems like a chore coming here. If you got the patience and time, then Total Wine is the place for you. It seems like there's a huge selection of spirits. Good luck finding what you need.

Wow! I forgot what a huge selection Total Wine has…read more I recently visited this Total Wines because I was looking for some THC drinks and a friend suggested to come here. Finding the THC section was a little hard, but in case you are wondering, it is on the front left side of the store. Compared to other liquor stores, their THC sections is insane. They have so many brands I've never seen before and a pretty great selection of different THC options. At the time of check-out the staff was super friendly and they even signed me up into their rewards program, which I thought was a nice touch. Last but not least, parking to this location is super easy and this area doesn't have too much traffic (unless is 5pm). Highly recommend checking them out!

I love coming to get some drinks for a pregame or a in-house date night to relax after a long week…read more The servers are always nice and helpful. I love that they combine good drinks with some staple snacks! Love myself a good chamoy pickle and it's a great drink as well!

Beer was cold, vibes were great, and the service was even better. Mila Tequila took amazing care of…read moreus--super friendly, quick with our orders, and made the whole experience feel fun and effortless. Definitely coming back, and definitely asking for Mila again! West ave is the best !!!!!

This place has zero respect for its customers. My 4 year old needed to use a restroom, the HEB next…read moredoor's bathroom was down. They were allowing partners from the store to use the restroom at this twin liquors but, despite the store sending us over AND me offering to buy something they wouldn't let my son use their restroom citing "company policy". It's a kid, y'all are ridiculous.

The store In Kingwood Texas at the corner of west lake Houston and Kingwood drive is badly managed…read moreand unfriendly. Ever since Butch left they lost an asset. I was a regular customer and purchased all my liquor and wines from them. They used to match competitors prices, then someone had a brilliant idea to stop. So...... I stopped shopping there. It was actually the straw that broke the camel's back. Edna is the only genuinely friendly person there. The lady who replaced Butch was always unprofessional, disheveled and didn't ever make eye contact. As for the ambiance, it's nothing to talk about as it was vanilla at best. I shopped once at the other location in Kingwood and got the same impression. Maybe!!! It's the company culture!!! Good luck on customer retention.

Went in with my cousin and the guy wouldn't stop staring at her, so I asked him to stop. He got…read morevery defensive and started shouting racial and homophobic slurs at me. BEWARE

While this liquor store is one of the smaller types that you find tucked away in strip malls across…read morethe city, but Lucky Liquor is one of the better ones I have found. Despite being a small store, they carry a huge variety of liquor, including mixed drinks, beers, and your standard spread. They also have some unique varieties that I have had trouble finding. The trick seems to be that instead of cramming 20 bottles of the big brands in each slot or shelf, they keep 4-6 bottles of each type on the shelves so that they can have a wider variety. The store was clean, uncluttered for being tightly packed in such a small space, and the prices were on par with or better than the other stores in the area. The staff was friendly and courteous without being over bearing. While it isn't the closest liquor store to our house, I can highly recommend them and I plan to go back there in the future when we need to replenish our personal bar stock.

Went in looking for a nice red blend for dinner and for some reason the guy working the wine floor…read moredecided that meant Moscato. While I have no issues against sweet wines it was not what I wanted and I found it very insulting that he kept pushing sweet wines at me because he apparently didn't believe I knew what I wanted. I left with a great italian primitivo, but I will not be going back there again due to the customer service.

On December 19, 2025, I was rear-ended in the parking lot of a Spec's location by another customer…read more The other driver was clearly at fault and provided their insurance information, and a claim was filed. Unfortunately, the other party later changed their story, and their insurance company denied my claim, stating I needed additional evidence to dispute it. I contacted Spec's directly, and a store supervisor was extremely kind and helpful. She confirmed she reviewed the video footage and stated the other party was at fault. However, she said she could not release the footage herself and would escalate the matter to corporate. That's where the problems started. Spec's corporate office has done nothing but give me the runaround. First, they told me I needed an official police document to formally request the footage. I obtained that document and submitted it. Then I was told they could not release the video to me directly, but that my insurance company could easily obtain it. When my insurance company reached out, Spec's suddenly claimed a subpoena was required. This video could have been released directly to my insurance company for insurance purposes only, causing no harm to Spec's whatsoever. Instead, they are forcing an unnecessary legal process, essentially requiring someone to hire a lawyer just to access evidence they already acknowledged proves fault. This is a greedy, uncooperative corporate office that clearly does not care about customers once they leave the store. Very disappointing experience and a complete lack of integrity from corporate leadership.

I went into this store yesterday looking for some Rum and charcuterie boards. Sadly, this store…read moredoes not have any charcuterie boards. The alcohol selection is immense. They have so many different types and flavors of every kind of alcohol. The prices were not bad either. I got two bottles of rum for under $30. The staff was friendly and helpful. Whenever I need anything again, I will go to Spec's.

Lots of parking at this location. This store is a smaller store and on the day I visited there was…read morea policeman there directing traffic in the store in weird directions. Most of the shelves were half empty. The service here was ok, most of the employees working the register. It's an ok store. I wouldn't go back

Didn't want to honor the Veterans discount with a driver's license that identifies the person in…read morebig bold letters as a Veteran. Wanted to see the veterans ID card which is not a requirement for Veterans. I've shopped here regularly for a few years and never even knew a discount was offered. Was pleased to discover that there was one today but after the disrespect seen today, I (nor my veteran friends) will return. Without the discount the liquor we buy is cheaper at the larger places anyway. Was trying to support a smaller shop but now i see the support is not warranted.

I stopped here because I was in a rush. The prices are way too high. A handle of Bacardi was $27.95…read morewhich would be $19'ish at Costco and around $20 everywhere else. I won't be back, and recommend you go somewhere else .