If you are looking for a genuinely caring orthodontist, you will find it here at Dr. Falsafi's…read morepractice. Their prices are affordable and they make you feel like you are a part of the family. Couldn't be more pleased with our experience here with Dr. Falsafi!

I would normally give this place a 5 star review, however things have changed, like they always do…read morein time. All new faces. Both my children came here and have beautiful teeth. I've actually been a patient myself here and they've always taken care of me. But this time when the lingual wire behind my bottom teeth had broke and was tearing up my tongue ( talk about pain!) over the course of a few days and seeing their office is closed Friday, Saturday and Sunday, I promptly called Monday morning and left a message ( which I had to recall them because they never got back to me ) then to my dismay after explaining what I thought to be a rather sudden emergency, I was told they couldn't fit me in for another 10 DAYS !!! I was out of my mind crazy, especially since I've spent 12 years going there (4 years for each child and myself) and I know they usually have a morning window for emergencies. The woman who I was talking to made me feel like she was DOING ME A FAVOR by giving me an appointment 10 days from now. Made me feel like it wasn't an emergency, well, I beg to differ on that. Because it wasn't tearing up HER tongue. Finally after having to raise my blood pressure on this call, she was going to have to get back to me because she has to "move patients around". She did call me back about two hours later and was able to get me in the next morning. Egad!!! I guess if things like these change so does my rating. Hence 3 stars.

I have been going to Amy Richter Orthodontics for a little over two years for my adult braces. I…read morejust got my braces off and am moving to retainer. I cannot say enough about how great my experience has been. I was nervous getting adult braces but they made everything easy for me. I got clear ceramic braces but I could also choose from metal or Invisalign. The time frame they gave me was accurate and everyone in the office was very helpful and friendly always. I would recommend to any adult or family for braces.

We visit the Blasdell, NY location. The ladies there are superb! We couldn't ask for a nicer…read moregroup of people for our Orthodontic care. They work with your insurance and budget with ease. Highly recommended

I couldn't be more disappointed with Owl Orthodontics-- this was my orthodontist as a teenager, and…read morethings have really gone down hill. My daughter had so many broken brackets within 24 hours of getting her braces on, that within the month she needed to get her braces completely removed and put on again. Since having her braces replaced she has continued to break brackets on food that is approved for braces, such as pretzels and sandwiches. Every time a bracket breaks we have had to wait one week or more to get an appointment. I paid thousands of dollars for subpar braces and care. My other children will be going elsewhere for their braces.

I've had a relationship with the folks at Owl Orthodontics for the past year plus, first with my…read moreolder child, now beginning with my younger child. The staff is mostly kind and friendly. Dr. Walla engages well with the children, and clearly explains the "nuts & bolts" of it all. They do take insurance and offer a payment plan for thos who cannot afford a lump sum payment for treatment. And families get a case manager to contact for any questions or concerns as treatment occurs. Orthodontics has come a *long way* since I had them!

Update to original review posted on April 10, 2025 re: complimentary consultation…read more Previously, a review was left expressing concerns about a consultation fee. The office, particularly Dr. Tyska addressed the situation. Consultations are complimentary, and the fee was promptly refunded. Dr. Tyska and his assistant Kristen showed genuine concern and listened to feedback, demonstrating a commitment to patient care. The professionalism and dedication to resolving the issue were impressive. My daughter will soon be getting here braces with Dr. Tyska. This recent experience shows me that patient satisfaction is prioritized and that the office is committed to resolving issues.

So disappointed with this business. Buyer beware when it comes to "complimentary" consultation for…read moreorthodontics. The 2 stars is because we once had a great experience 5 years ago. But recently, I had such an unfortunate interchange with their office manager and staff. I called to book an appointment for my daughter to get a quote on another round of braces (she never wore her retainers and teeth shifted back). The front desk told me there would be a fee for return clients but not for new clients. That didn't make sense to me so I said no thank you. I already received a complimentary consultation elsewhere with a quote. And they did NOT charge me. The front desk told me she would have someone call me back. Sure. I got a call back and told the same thing. Ok. Then I proceeded to cancel my appointment. The office (wish I remembered her name), said she would ask the doctors and call me back (again). Days later I received a call and told there would be no fee. Great. My husband brought my daughter yesterday and sure enough, I am charged $85.00. Called and spoke to the office manager. She handled it very poorly, and kept explaining that they did a lot of "extra's" and that the $85 was actually a great deal. The thing is, I didn't ask for any extra's. I just wanted to know if I would be paying the same price for another round of braces and to see if I could get some kind of discount as a returning patient. This manager made a point to say that there was no record of my previous conservations and therefore, she would not do anything. I have worked for years in private practice - Manhattan - selling elective medical cosmetic procedures. I understand how this works. It is not about the money but about the practice keeping their word and honoring their commitment to the patient. I spoke to them 3x before our actual appointment and they still charged me. I am so disappointed with how they now run their business. Very sad indeed.

I have never enjoyed going to the dentist and always dreaded even a simple cleaning, until I went…read moreto East Amherst Dental Center! Dr. Laura Barres is truly the best and she has such a friendly and outgoing personality. On top of that she makes any procedure better and gets you in and out very quickly (plus they have TVs for you to watch). Jennifer does my cleanings and she is equally as friendly and amazing. The entire staff is so nice, it really is an awesome environment and I look forward to it now! They even have a new addition - Ralph, a mini golden doodle who is being trained to be a therapy dog to help patients to calm them and lay on their laps during cleanings and procedures! Plus he is sooo adorable! I love everyone there, they made me actually enjoy the dentist!

Dr. Wendling and his assistant Steph are quite a fantastic team. I have been a patient of Dr…read more Wendling's for several years but moved out of the county and still come back to have my dental care done with him. He is the ultimate professional, kind, caring, gentle, extremely knowledgeable, and above all he puts his patients first. He will do everything possible to save your teeth and to me, that's what it's all about. His staff are very kind and compassionate and go out of their way to make you feel comfortable and at ease. I highly recommend this practice and know that you will find no finer dentist and staff in all of WNY!!