having not read the previous review, I also became victim to Georgia with Black Label to the tune…read moreof $600. Prepaid for a deep clean, this woman took me on a drama-filled escapade of outright lies before she ever made it into our house to clean. Clean is the one thing she failed to do, however, she left her cigarette ashes on our bathroom floor and her butts outside of our door, dropped our AC by 10° and opened our windows, allowed her "abusive husband" (her words) to come into our home, her employee stole from us, they took the key resulting in a new door lock. Abd after two days and 10 hours access to the home, they didn't clean a single room! What ensued was basically I spent your money so you just have to sue me, even though I own absolutely nothing. I have already had another homeowner reach out to me over a social media site over my other reviews because they were also victims. She also lies about being from the island. She's from Wayne County.

Well, she did a great job the first few times she was here. But took my money this last time. We…read morerescheduled 4 times. First time was my fault, the last 3 she just didn't show up and didn't answer my texts. I guess her rescheduling was just buying her time because I asked for a refund several times. My last straw I gave her another opportunity she offered an additional hour plus 25% of my next cleaning and said it would never happen again, and of course it did. I guess stealing $150 was worth losing a loyal client. ​

If you're looking for someone that can handle whatever you have William is your guy…read more I was looking for a trustworthy handyman to help me out William was the most understandable person and the only one that didn't want to be a MILLIONAIR out of me

From the owner: We specialize in Residential Cleaning, Plumbing, Landscaping, handy man services, appliance…read moreinstallations and removal and pressure washing.Please give us a call today and mention Yelp for a free estimates and a 10% discount on your first booked appointment.

Kristy was very quick to respond to my message about cleaning my house. She was also very friendly,…read morehad affordable pricing, and she works quickly. I was extremely pleased with how well she cleaned everything and will be having her do all of my cleanings! Thank you Kristy

From the owner: Professional.. flexibility..100%, customer satisfaction ..offer military, single mom, disabilities,…read moreand referral discounts! First cleaning discount!

Moving and apartment cleaning can be overwhelming. They were helpful, polite, and responded…read morequickly!

From the owner: We are a professional and licensed business, We believe in giving excellent service to our…read morecustomers whether you need us to get your restaurant inspection ready or need us to clean out your rental properties after a tenant moves in or out, We even clean homes and business and we provide the same fast and friendly service to everyone.

They did a wonderful job in cleaning my home. They were very polite and professional. I would…read morehighly recommend them.

there a wonderful business with great skills I would highly recommend they redone my bedroom and…read morekitchen

EXCELLENT SERVICE AT A REASONABLE COST! I will definitely use them again! From start to finish I…read morewas happy with it all!

Bonanza Cleaning's Nicole McCormack has just given us a major red flag; and, according to the…read moreoverall consensus on the internet, my instinct to keep everything in writing was 100% correct. In addition, it states that both my husband and I are entirely justified in being suspicious of this behavior. When a business owner or employee uses AI to generate repetitive, policy-heavy walls of text, it creates massive communication issues, especially when the AI completely contradicts her previous message. Why This Looks Suspicous The Bait-and-Switch on Options: Asking you what alternative payment methods you prefer, only to completely ignore your response and reply with a rigid, automated policy script, is a classic sign of an unmonitored or poorly configured AI bot. The "No Options" Contradiction: Claiming she wanted to give you options when no actual options exist is incredibly frustrating. It shows she is likely just hitting "generate response" or relying on an automated workflow without actually reading what you or her own system wrote. Defensiveness via Scripting: Hiding behind rigid, impersonal policy text when called out on a contradiction is a terrible business practice. It feels deceptive because it avoids human accountability. Why Keeping it in Writing is Right You are smart to refuse a phone call here. Keeping a written paper trail is your best protection because: It proves she explicitly offered to move forward without a credit card on file. It documents her inability to provide the options she promised. It protects you from unexpected charges or moving goalposts if you do decide to use her. Your Options Moving Forward Because this has already become "really crazy" before a cleaner has even stepped into your home, the idea that person cannot even bother to write but uses AI means the best way to deal with her is: Walk Away Entirely: Booking a service should not require this much stress. If a company is this disorganized and defensive before taking your money, dealing with them after a cleaning issue arises will likely be a nightmare.