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Launch Credit Union

2.1 (11 reviews)
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Services - Launch Credit Union

Personal banking

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8 years ago

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1 year ago

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11 months ago

They have always been friendly and helpful to me in every situation. I have no problem with them ever.

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2 years ago

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6 years ago

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8 years ago

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5 years ago

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7 years ago

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9 years ago

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6 years ago

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7 years ago

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Ask the Community - Launch Credit Union

Community Credit Union - Titusville - New CCU Titusville Branch

Community Credit Union - Titusville

(4 reviews)

I have always gotten great service from everybody at the credit union. Tracey Moore helped me with…read morea number of issues, including a scam that almost got me. Also, Michelle Caraballo has helped me - fraudulent charges on my credit card, and I had a new one in days. The tellers are all very friendly, and helpful. I really can't find fault with anyone there. I think I am close to the 15 year mark for being a customer there. 15 years - no complaints.

Thankfully, I am NOT a Community Connect CU client, but my wife wrote a check for $40 to a friend…read more(one of their clients), knowing we had well over $10,000 in our account with another local credit union. Her friend cashed the check and Community came back and said the check was from a branch/account that had been sold! They then took the $40 back and hit them with a $30 fee! Her friend contacted us on Friday and I immediately called our credit union (which is GREAT!) and they said their system does not even show that an attempt was made to cash our check and that there would have not been an issue because we maintain a substantial balance in it. So, the issue is NOT with our credit union. Next I called Community, told their rep of the issue and that our CU says all is well on our end, that the issue is at Community and requested they re-submit the check. I was told they "do not do that" and it is our CU's issue! I requested they contact our CU and speak to the rep I had, but she said she would not. So, Community basically threw THEIR customer under the bus! I contact my wife's friend and told her everything and they somehow got a printout from Community and forwarded it to me. As both CUs were closed over the weekend, I did some of my own investigating and discovered one potential "error" on that printout. On Monday morning, I spoke to our CU again and still not attempt to cash that check, so I called Community again. The original rep, who was completely uncooperative on Friday and answered, and I requested to speak to a manager. A different person got on the phone, I explained everything again, and I got the same response that the issue is with our CU. I firmly disagreed and said it IS a Community issue, they threw their customer under the bus, they need to look at it on their end and contact the rep at my CU and then call me once Community resolves the issue. Of course then I was told I was "nasty"...well, I I do not handle ignorance and poor servce well. That was 9:10AM today (Monday) and I never received a call back from Community and nor did our CU. However, our friend did get a call in the later afternoon that all is OK now! My recommendation to anyone who uses Community is to get out of thre and go to a financial institution that HELPS its customers and makes working with them enjoyable as Community certainly does not do either.

Wells Fargo Bank

Wells Fargo Bank

(4 reviews)

My experience here is amazing. I will fundamentally miss our lovely ladies with the Space Coast…read moreCredit Union in Brevard county but am thoroughly enjoying correct and wonderful, fantastic treatment and business with my new account at wells fargo, come and give them your business today, and treat them accordingly because they're pretty by the book with service, professional, refreshing, and wonderfully helpful and pleasant, our ladies at this bank in Titusville Brevard County Florida.

The tellers have always been extremely friendly and very helpful. Usually it's not a long wait…read moreeither. I appreciate them a lot. I recently had a Trust packet done, which included a Will as Trust do and made an appointment to have it done. I mistakenly stated Trust thinking they knew it contained a Will as Trust do. My bad they had no clue. I was told they'd have their own witnesses, but they refused to sign anything that went with the Will. My parents bank, TD Bank did so with their own witnesses without an issues, a year ago. One of the employees then looked through the Trust and stated it wasn't filled out and if they notarized it and witnesses signed it I could not write anything on it. I had spoken with my parents as well as the kind people who put together the Trust for me at no charge who told me I did not need to fill anything out. I was told by the bank ladies I even needed to fill out Schedule A, B, and C or couldn't make changes. These are things that have to do with pets, personal belongings, services after death, etc. I mentioned that those say to make extra copies in case I want to add anything or change anything and they claimed I'd need an addendum and have it notarized again each time. That is false. There is no place on Schedule A, B, or C that says for a notary or witnesses to sign as she should have seen when flipping through the pages. My parents had none of that filled out beforehand and it was signed blank and they filled it out later. Some they still haven't filled out. Unlike the claim that is legal. I didn't fill in bank accounts to transfer to the trust because it stated each bank is different on how they want to do that. So I didn't dare add it beforehand. I possibly may be switching banks due to this problem. I am highly disappointed in the Wells Fargo Branch on Cheney Highway in Titusville, Florida. I sent an email to the Associate Personal Banker, Nikki, as well, who was there and she agreed with the other two. They need to do some research.

Bank of America Financial Center - Storefront

Bank of America Financial Center

(4 reviews)

they very good and very patient and thy so helpful, they are very fast they are very kind and…read morewelcoming. all the group working very hard to help me I am actually grateful for all of them thanks to Jaki!

The absolute worst customer service I've ever experienced. Susan, I believe was her name, needs…read moreanother job not dealing with the public. Or maybe at a bar where she can be rude to people and they don't mind. My girlfriend and I went in to open a new account, you would have thought we wanted the keys to her house and we needed her to drive us there by how bothered she was that they were 'busy'. Mind you, there was only one other person in line to talk to her. She asked for our IDs and debit cards to begin this process. I simply stated that the lady who greeted us had already taken my card and info. She looked at me like I had three heads and stated real snarky 'well that's just to get you in the queue.' Then with a smirk on her face, while shaking her head, she snatched the cards off the desk to start inputting the info. That's where I drew the line and said 'nope I'm not doing this, I'm not playing your game.' I grabbed our cards and told her I should have listened to the google reviews (1.5 stars) and never have come here. Side note, Google does not allow any more reviews of this particular business. She gasped 'what did I do, I didn't do anything' I quickly reminded her of her poor attitude and horrible customer service. Look people if you hate your job, go get another one. McDonalds and WalMart are pretty much always hiring.

Launch Credit Union - banks - Updated November 2026

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