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Launch Credit Union

2.1 (11 reviews)
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Services - Launch Credit Union

Personal banking

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7 months ago

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5 months ago

They have always been friendly and helpful to me in every situation. I have no problem with them ever.

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1 year ago

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5 years ago

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8 years ago

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5 years ago

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7 years ago

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6 years ago

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8 years ago

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6 years ago

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6 years ago

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Wells Fargo Bank

Wells Fargo Bank

(2 reviews)

I was visiting from out of town and wouldn't be home in a month. A real estate investment…read moreopportunity came up back home and Casey went so far and out of her way to help me, even though I am not a Wells Fargo Bank customer. My utmost thanks goes out to her for her extreme kindness. Thank you Casey.

I've been with this bank for 20+ years. Today my gf went to deposit cash through the drive thru…read more She had my ID my ATM card all the other information you can possibly know about a person. It was $450.00 and they told her I had to deposit it personally, that she couldn't. I just had back surgery and there was no way I could get there without being in pain. I called and a smart butt guy, Andy answered. He said it's been their policy for a few years now. He told me she could deposit a check or go get a money order but no cash. I asked him to explain that and he tells me it's to cut down on laundering money. He said the rest I wouldn't understand. He also said she could deposit it through the ATM but not in the drive thru. I told him it made absolutely no sense when I could get a word in edgewise. I also heard a female teller speaking very loudly in the background but couldn't make out what she said. I asked him what she was saying and he wouldn't tell me. The teller then stopped. Hmmmm. Andy doesn't know how to respectfully speak to customers no matter his position in the bank, he shouldn't be allowed to answer the phone. I wanted a simple explanation and what I got was a snarky guy playing boss over my account and speaking down to me. He tells me she could circle around the building and try to withdraw money using the excuse they just let her deposit to my account. Really? A withdrawal is much different than a deposit. So now I have to worry about bills and automatic payments that come from my account. My gf heard the teller say "what made me question this" and then realized her mic was on. Andy man told me that they couldn't tell it wasn't me so when they asked. She was honest and said she was making the deposit for me. I guess she should've lied and I wouldn't be sitting here worried. This isn't the first crappy service from this branch and I'm sure others have had the same or worse experiences here. I could even understand a little if I had unusual activity or mass amounts of things like this happen but I don't. Thanks Titusville Wells Fargo! Not that life isn't stressful enough without this!!! Don't worry as soon as I get all my business done with your bank, I'll use my other bank from now on. These employees need serious customer service training!!!

Bank of America Financial Center - Storefront

Bank of America Financial Center

(3 reviews)

The absolute worst customer service I've ever experienced. Susan, I believe was her name, needs…read moreanother job not dealing with the public. Or maybe at a bar where she can be rude to people and they don't mind. My girlfriend and I went in to open a new account, you would have thought we wanted the keys to her house and we needed her to drive us there by how bothered she was that they were 'busy'. Mind you, there was only one other person in line to talk to her. She asked for our IDs and debit cards to begin this process. I simply stated that the lady who greeted us had already taken my card and info. She looked at me like I had three heads and stated real snarky 'well that's just to get you in the queue.' Then with a smirk on her face, while shaking her head, she snatched the cards off the desk to start inputting the info. That's where I drew the line and said 'nope I'm not doing this, I'm not playing your game.' I grabbed our cards and told her I should have listened to the google reviews (1.5 stars) and never have come here. Side note, Google does not allow any more reviews of this particular business. She gasped 'what did I do, I didn't do anything' I quickly reminded her of her poor attitude and horrible customer service. Look people if you hate your job, go get another one. McDonalds and WalMart are pretty much always hiring.

This branch is the worst I have ever been in with any Bank!!! You never know if it is open and if…read moreit is, it closes at 4 pm. There s no drive up banking here, so if you can't get in by 4, you cant do business!!! I have seen 7 or more people in line and all the other staff standing around talking and joking while the one teller they use is swamped! Sorry excuse for a bank!!!!!!! Sorry excuse for management!!!!!

Launch Credit Union - banks - Updated May 2026

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