I made a reservation two weeks prior to rent a mini excavator to dig an electric service for a customer of mine. After driving 45 minutes to the Henning location I was told that they didn't have any mini ex's to rent. They made no apologies about not having any even though I made a reservation two weeks prior to me needing it. I asked for the owner and he acted like he could care less, only saying that they had been busy. If they can make good on the reservation, at least someone could've called me to let me know that they are idiots and can't do something as simple as to make sure the equipment is there when someone reserves it, or maybe just say they don't take reservations. That was you wouldn't be so pissed when you drive 45 mins to get there and they don't have what you need. Rent somewhere else. read more
