I've known the owner for several years-- she has a daughter in my son's high school class. For years, we have purchased school spirit items from ~The~ Last Word Vinyl Creations. They have always had readily available quality merchandise, and customized on request. When my son was in private school, they could always take care of our school uniforms without question. We all grow through phases of life--recently my daughter wanted a collegiate tumbler to celebrate her college election. For her name and final, I visited Last Word Vinyl Creations. I ordered names for my daughter and all of her room mates. I was not in a hurry, and told them that going in... School start is a very busy time for them. They texted me when the order was ready, and sent pictures. It had taken them longer than a week, but again--no hurry here. When I dropped by for pick up, they had included a gift card that essentially amounted to my order prizes for being patient with them. That speaks highly to their dedication to people. If you find yourself in the market for boutique clothing, personalized gifts, screen, printing, embroidery, custom vinyl, banners, signs, and small gifts, visit them on my recommendation. Five stars and no less for my friends at Last Word Vinyl Creations. read more