I've seen many other bad reviews with similar experiences. I deeply regret not looking before my…read moreDane was put through his experience. For anyone else with similar experiences, I'd highly recommend reporting them to the Louisiana Board of Veterinary Medicine. The form can be found at https://lsbvm.org/wp-content/uploads/Complaint-Form-Licensees.pdf Unethical vet and dangerous practices, money driven instead of having pet's best interest in mind. Full details below, but the worst was: * kenneling my 6' Great Dane in a 3x5 kennel for weeks, while adamantly reassuring me he was happy, healthy, and in a kennel "plenty large enough for him". * being angrily berated by Dr. Colvin, while closed off in a small patient room without additional staff or witnesses. This felt very threatening and honestly quite scary. - Service: Aural hematoma surgery and boarding for my Great Dane - Total paid: $2,250.70 - Key issues: * Surgery failed -- hematoma recurred under their care. * Boarded in 3×5 kennel; tech admitted on the last day that kennel was too small and was the cause of the recurrence. * No post procedure pain meds or antibiotics until requested; outside vet confirmed they were medically needed. * Charged for flea meds on his last day, when he was current on Bravetco and had a seresto collar; charged for an e‑collar that was not not provided. * Dog returned with paw sores from kennels and improper hematoma bandaging causing re‑bleeding. * Dr. Colvin emotionally berated me when I arrived to pick up requested antibiotics and pain meds - I attempted resolution privately; no response was received.

My German Shepard was chewed up pretty good by another dog or a coyote. I bought her in and they…read moretook care of her right away and at a fair price. Great doctor and staff. Thanks, Capt. Tim

Professional and caring. My dog, Charlie, is in the BEST hands. If you want people to career for…read moreyour pet more than the money, this is it.

Thank you so much for the care & support with the sudden loss of our dog. I was able to make a…read moreflight back from Dallas and checked the kiddo out of school in order to say goodbye to our family dog. You kept him available for our family to be together to say goodbye, and we're grateful for that moment. And carefully guided us through the next steps. The staff and Dr's have always been caring & nice to us and our animals. We have several animals seen there.

an amazing vet!! they've always taken such good care with my animals, and have nice rooms, as well…read moreas AMAZING veterinary staff!

Dr. Squires is a great doctor, I like her she is a kind person and loves to help your pets. I…read morewould go back to her anytime for my animals.

This was our 1st time here and I can't say enough good things about this clinic. The service and…read moreprofessionalism from all the staff from JOJO who checks you in to the Vet Techs and Veterinarians is A+. Dr Kelsey Bailey the clinic Ophthalmologist treated one of our puppies like he was a normal patient of hers. The waiting room of the hospital looked like a high class hotel lobby. They had cold bottled water and hot fresh coffee with a few snacks for you to enjoy while you waited. Yes, I would definitely recommend this clinic and wouldn't think twice about driving the 1.5 hours again that it took to get there.

The care the veterinarians provide at this establishment is top quality. Unfortunately the customer…read moreservice from the other employees is not. Spoke this morning with a Hannah who has the worst attitude about a billing issue from a mystery charge after a 7k surgery and we were unable to resolve this issue. I would like to resolve this with someone who is more adept with customer service.

I have a new puppy and I was looking for a Vet. My neighbor and on my Nextdoor page recommended…read moreSouthside. I made an appointment with Dr Campbell. She was very nice. She made my puppy and me feel comfortable. She took time and explained everything we needed. After establishing a relationship with my puppy all went well. She got all her shots and vaccines. They gave her treats and made sure she was feeling safe. They actually got on the floor to her level to make friends before the doctor examined her and treated her. They took their time with our visit. I was impressed and will be returning to Dr Campbell next month. If you have a new pup or looking for a new Vet I recommend Dr Campbell at Southside Animal Hospital.

My pet's vaccinations were due, and having just returned to Louisiana, I did not know to whom to…read moretake her. Did a quick prayer and an online search. I saw "Southside Animal Hospital" was near me, so I scheduled an appointment. Lisa, the staff with whom I made the appointment, was very friendly; great people skills. I met Dr, Campell who was personable, able to identify some issues, without having my pet's medical records, that were exactly correct, and took the time to address my questions. She did not try to schedule expensive tests, etc., but rather educated me on things that may be needed at a later time. Willow, the technician, was also personable, and very comforting to my pet throughout the vaccination process. I was very pleased with the services I received, and recommend this animal hospital to those new to town or those needing a good Vet and team.

i have a very large chesapeake bay retriever, (130 lbs. of muscle and determination). he is well…read moretrained and has had 3 years of obedience classes. this is the only place in the surrounding area that i will board him. chessies are very dominant and strong willed. they need someone who will stand their ground or they will push you around. he has been going there whenever i have to go out of town for about 12 years and i have been very pleased. he loves it there and gets spoiled rotten from the girls/boys in the back.

Even though the staff just got electricity back they were helpful and comforting to me and my…read morefurbaby. They were struggling and managed to calm me and make it better. Thank you Dr Mackey for your help and expertise. Couldn't make it without you. Annita Gentry. Visited Monday June 19, 2023 after the storm and no electricity.

I absolutely love this vets office. I completely trust them with all my babies. I highly recommend…read morethem for vet care and boarding

I was in Bossier for a year for work during the end of Covid. I lived briefly in the apts next to…read morethis place. Heard the dogs out back barking every morning. My fur baby was a 11 year old husky who was in good health. We hiked / ran almost everyday. One day she was a little lethargic during our hike so I brought her in. The female vet was nice. Seemed to care. She said my doggo had issues with her liver breaking things down and said she should start taking the supplement regularly. She seems good for a month and than the same thing happened. She became oddly lethargic during a hike. Didn't realize it would be the last time I'd see her. :/. She went into cardiac arrest while getting checked out and died the next day after another episode. I had this sweet baby by my side for 8 years, never being apart longer than a week and only twice. As I occasionally get emails from this place, I did and it reminded me of when I went to pick up her dead, lifeless body & the people at the front desk stared at me as my eyes were watering and voice shaky. I felt judged and uncomfortable with the whole situation. The didn't say anything to me... I even saw one lady look at and other lady with a puzzled look on her face. Ma'am my dog died... a member of my family and felt weird leaving with my dead dog in a body bag. Learn empathy and how to briefly console someone who just lost a loved one rather than be silent and pass judgement could do you good in your line of business. The vet seemed genuinely nice but, the memory of picking up my fur baby dead and ladies in the front office area... cold, judgy and careless has stayed in my mind still a few years later.

Caring Vets and staff. They are very good to all the animals--and not bad to their humans either.read more

I've had to lower the star because they've started giving animals rabies shots without asking the…read moreowners permission first, yet still expecting us to pay for it. That's a horrible business practice and is why we left Cornerstone. If you want to recommend a rabies shot then, fine, recommend one. But if you just give our animal a rabies shot without having our permission you should be the ones paying for it because you never had our authorization to do so in the first place. Our animals are indoor-only. Not one has gotten out unless we wanted it to in more than 50 years, and the ones that did go out we did get rabies shots for. But our indoor-only animals do not need a rabies shot. This all seems like a blatant money grab when money is tight enough right now and vets are already too expensive.