I recently got laser-hair removal at Laseraway and have been having a wonderful experience! The staff is so nice and makes you feel very safe and taken care of throughout the process. They are very forthcoming with information if you have any questions and guide you through the process diligently every time. P.S ask for Zhaleh if your getting a treatment. She hooked me up with a good deal and made sure I knew about all the promotions offered:) Everyone else working there that I've met is nice too though;) read more

Kerri is amazing! I have come here for several years but had the opportunity to work with her today and this truly just pushed me to want to upload a review and recommend this location to more friends! Super happy cheerful staff! Great services. Ive gone to laser away since 2017 and probably will for years to come! read more

Great service and great results !! Every time I go I always enjoy visiting with the staff and have seen awesome results on hair removal !!! Would definitely refer anyone to them for both male and female !!! read more

Called about an email promo and Kerri was able to help me set it up with ease and consideration! Would recommend this place to anyone looking for these services! read more

First visit today and it was great! Answered all questions and service was great. Will definitely return.

I had such an awesome experience in this Laseraway location for my laser hair removal treatment. Staff was extremely friendly & accommodating. I love the vibe and energy from staff as soon as I walked in. My RN, Karishma, was amazing and was very pleasant and ensured that I was comfortable the whole time. I look forward to my next treatment session read more

Both Chris and Natalia took care of me today and I couldn't be happier with the service a received! Natalia took the time to listen to my concerns and was just so pleasant to work with!! read more

Professional and friendly, I've been their client for 3 years ... jaleh (receptionist) goes above and beyond to help:)

The ladies are so kind, and accommodating. The atmosphere is comfortable and the facility is clean. Even more enjoyable is the location; a variety of great stores and options for dining. The consult with Tracy was really informative. She provided detailed information about pricing and options. I was able to ask questions about treatments and she took her time answering every single one. After the consult, Tracy worked diligently to fit me in the same day!!! The ladies worked together, calling a potential appointment to confirm arrival. Upon hearing the cancelation, Tracy informed me I would be able to be seen today! This was above and beyond GREAT customer service. I am totally impressed with this Laser Away! Briana was my nurse.... How great was she?! Greater than Great! She explained and talked me through every step. Briana was professional and had a great personality. This was an awesome experience! Thank you ladies. read more

LaserAway - So far, so good. - Medical Spas Near Me - Folsom, California

Have you seen Briana? If not YOU NEED TO! Not only is she professional but she knows EXACTLY what she's doing. She's gentle but precise and knowledgeable. I seriously wouldn't see anyone else. She gives me great recommendations without feeling like just any other guest. She feels like more of a friend than anything else. Go see Briana today! read more

I signed up to have laser hair removal on my legs. I've had hair laser removal for a different part of my body before, but previously I used a doctor's office. I wish I did this time as well. I thought I'd give LaserAway a chance, since it was easier to book with them than through the doctor (I could do nights/weekends). With the doctor's office, I had great results. With LaserAway, I had minimal results. It was a long and expensive process with LaserAway, and I am not happy with the results. A real waste of money. I'll reach out to the doctor I used previously next time. I also was not pleased with the scheduling. While I was on time, and they expect their customers to be on time, they were rarely on time. I often was left sitting waiting, once well over 20 minutes. Wish I had better results and a better rating to give. It wasn't cheap. read more

I love love love the staff here! They are cheerfully welcoming (if that's an actual phrase ). Kerri is the best! It's the "girlfriend" experience all the way around. The entire staff is knowledgeable and comforting. Highly recommend them! read more

I was referred to LaserAway by a friend. I was given a contact person who I called I simply wanted to know if they did free consultations as I have never had botox or fillers and wanted more information. The lady that I spoke to was wonderful and could see anything and that she did. I was able to get in the next day and drove up was told I was going to be seen by the clinical director the best the only RN she lets touch her face. My friend came with me and also made an appt. for services. Upon arrival the store is beautiful and the girl at the front desk was so nice. She was taken back that no one had seen our faces previous to coming in for our appt. she said no one facetime or video chat we said nope. My nurse Karishma came in and was very standoff I told her I did not want to be frozen she told me how did 40 units sound I said I have no clue. Sadly my injections hurt and I left with a huge goose egg on my forehead which is now 9 days later bruised very bad. 40 units was way too much botox it cause extreme migraines my eyelids are gone they are covered by heavy skin. My right eye is completely drooped. My friend had a different experience which I watched her nurse took her time she felt nothing not bruised nothing that I experienced she also go the exact same amount as me. The frustrating part is calling back with concerns being told its normal and to send pictures no return call I receive a text message confirming an appt I did not make for more botox. After seeing an MD it was determined I was given way too much and it was not placed properly. I have asked the clinical director for a refund of my remaining 60 units as I do not trust to go back to this establishment. buyers beware I believe there are good and bad injectors but its our faces I was sold and trusted what I was being told. read more

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This was my first time doing laser with LaserAway! Mariah was super sweet and very informative! I'm super excited to see my results! read more

LaserAway - LaserAway in Folsom, baby! - Medical Spas Near Me - Folsom, California

Tattoo removal was great! Friendly staff and knowledgeable nurses. Great experience. I recommend this to anyone considering tattoo removal, botox or cool sculpting. read more

It's not my favorite thing to leave a negative review for any business, but in this case, I would recommend supporting a smaller local business who actually cares about the customer experience they are offering, and stay away from this corporate experience. ---- Minus 1 star for cost of service ($200 for 2 minutes of laser time if that, which equates to $6,000/hr) - at that rate I would expect extremely stellar customer service and quality. Minus 1 star for quality of service (I had a small area treated and spots were missed, at the rate I paid I would expect perfection especially on a small area). Now 1 week post treatment it looks like nothing was done at all. Minus 1 star for customer service. I immediately asked if she had missed a spot because I didn't feel it and the technician didn't even look and promptly said no, the tone was off and short as if insulted I even asked. I almost want to remove another star because apparently this person trains all the other technicians. No chalking or guidelines to help ensure all spots are covered. --- 1 star earned because they have a high tech laser, it's just unfortunate the operators are, in my opinion, not skilled and with poor bedside manner. 1 star earned because the manager was kind in trying to address my concerns, although no one ever followed up with me about potentially replacing my session. Even though I texted with the person who sold me my session, she eventually ghosted me. I was pawned off to a second technician who was listening in to my complaints without being introduced to me, who also spoke down to me with a rude tone shutting down all of my concerns before finally admitting it was possible the technician missed spots because "people make mistakes." I agree, people make mistakes, I was just asking them to acknowledge the mistake and replace my session because at this cost of service, I would expect a perfect service and would expect to be treated better. At no point was I rude or demanding, I really just wanted an acknowledgment that some spots were missed, an apology for my time loss and an offer to replace my session. I didn't plan to write this review until continuing to be ignored. I can't believe this is how they think high end customer service should work. I had a feeling I was treated poorly because I was in a hurry that morning, I woke up late and was not dressed well that day. But the next day when I went in to show proof about my bad experience, they stuck to their guns on rude customer service. Perhaps another laser away in the Sacramento area would offer a better experience. If I am offered a replacement session I will try another location. I can't believe I almost dropped $5,000 on a full body laser package - I am so grateful I tested them out before committing. read more

I love this location! All the ladies are so sweet. Even while I was waiting in one of the room for my numbing cream so it can do it's thing lol one of the ladies gave me the remote so I can watch what I wanted. Clean rooms I felt really comfortable. I thought my experience was great. It's been so long since my last service here and they made my nerves calm down a lot because I was nervous lol but I had a AMAZING experience. 10/10 would recommend to everyone. I'm so happy I chose this place to do my Tattoo laser removal...Thank you ladies! see you in a few months read more

LaserAway - Waiting for my numbing cream to do the job. I was so happy this morning! LOL - Medical Spas Near Me - Folsom, California

So where do I start? I absolute HATE my lower back/butt tattoo, so I was hoping to at least get it lightened a bit so I could do a flower cover up of some sort. Of course I read the horrific reviews on tattoo removal and how painful it is- so I am scared but trying not to worry! I found laseraway and they had great reviews so I called and got everything coordinated. She was so helpful and informative, it was such an easy process! Today was my first treatment! I get there and it's a typical boutique type med spa in beautiful Folsom at the Palladio! Immediately greeted by Kat- she was like beyond cheerful, helpful, sweet and we hit it off immediately! They took me to a room, rubbed some numbing cream on me and then I waited approximately 20ish minutes. I then get moved into a treatment room with my Nurse Joni! Who is also super sweet and provided me all the details about the laser procedure and after care. She tells me it's painful so I am preparing myself for the worst. She gives me a stress ball and then there's some cold air blowing and it starts. I am not going to lie and say that it is painless but honestly- it is NOTHING like I imagined. It was like a hot rubber band hitting my skin and she would stop, let me breathe again lol, and then start over. Whole thing was done in 15 minutes! Joni and Kat made this experience that much better in addition to the fact that I expected to be hunched over in pain, but was actually pleasantly surprised at the pain level and length of the procedure. I have additional treatments for my tattoo but I am SO HAPPY i chose LaserAway and will definitely update this review when I am further along in my removal process. HIGHLY recommend at least calling or going in for a consultation here for laser hair or tattoo removal! read more

I'm very happy with my experience at LaserAway. I'm very thankful Natalya was my nurse. She made me feel comfortable and explained well the process and what to expect. Natalya answered all my questions and showed high level of professionalism. I highly recommend her!! read more

They give you deals to give good reviews and ask you to review before the full results are in. The hair is thinner but after 12 treatments it's far from gone and I still have to shave regularly. I feel very misled. After being upset that I was still hairy I spent $700 on more treatments and they didn't do anything to remedy the problem and I'm not satisfied with the results especially for the cost. read more

LaserAway - My leg that you can see is very much still hairy - Medical Spas Near Me - Folsom, California

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Amazing experience! From the customer service, helping me find the best package and overall start to finish with my first treatment was top notch :-) Kathlyn is such a gem and I feel like I made a friend. She is very knowledgeable and we had great communication. Super sweet and made my whole experience flawless. Jasmine is so professional and walked me through the whole pre and post treatment process. Super sweet and great at what she does. Can't wait to be back! read more

This is my second time in for laser treatments. I got to see Tiffany and she was friendly and efficient! I highly recommend this location as both my appts were great but I will try to schedule wirh Tiffany whenever I can!! I had some laser treatments done over 10 years ago and the technology now is amazing with very little discomfort!!! read more

Cerri is so incredibly helpful and knowledgable. She helped me pick the right skincare, Botox options and cool sculpting. She is so fun to chat with and learn about different treatment options. I left with the polished microdermabrasion scrub and retinol repair mask and got my armpits lasered as well. It's wonderful to have someone help you with your skin that really cares, Cerri is exactly that! read more

I had been told by a few friends to check out laser away as they have multiple services that they provide that I would be interested in. I called to schedule and appointment and spoke to Chris, who was so helpful and quick to answer the questions I had . She then set me up right away with a FaceTime call with an RN who went over my health history and asked if any allergies to treatments/medicines which took no time at all. I was scheduled the following day. The ladies at the front were very welcoming and attentive when I walked in. I waited not even 5-10 minutes upon arrival to be taken back to my room. Harman was so sweet and professional. She made sure I was comfortable and asked specifically what areas I was interested in improving and provided some feedback on what she thought would work best. She was very gentle and made sure I was ok during the whole process and I am so happy with how everything turned out. I'll definitely be going back . read more

The team at LaserAway is great! Everyone is so friendly, and they make it crystal clear that they want me to have a good experience every time I'm in. Also, they're easy going with appointments. 10/10 would recommend. - Christian read more

I've had about 3 treatments done for laser hair removal and so far my expectations have been beyond exceeded. All the providers are such gems and the facility is super clean. I've really bonded with Nataliya and Brianna but all the RNs are fab. They really make you feel comfortable and are knowledgeable about any of the services you may be interested in! read more

1st time at this location, was greeted promptly and temperature was taken and sanitizer provided. Wait time was less than 5 min. Tiffany the nurse who saw me was pleasant and made the appointment a breeze. She was very informative about the treatment and answered all my questions. Would recommend her for sure. Afterwards Amy the receptionist was just as nice and was very accommodating! Great customer service all the way around. read more

LaserAway - LaserAway - Medical Spas Near Me - Folsom, California

I go to Karishma at the Folsom location and she is AWESOME! She's very friendly and personable. This is my first time doing laser and she made the process in every session very easy. I felt comfortable because she explained every step of the process very well. I highly recommend Karishma. read more

I went to Laser Away based on research, Google reviews, recommendations from friends and I'm so glad I did!! Tracy C. was so informative and knowledgeable. She gave me her professional opinion without pushing me to do anything extra. I was interested in Botox and wanted it to be very natural. Nurse Karishma delivered just that, exactly what I wanted what. Thank you you both for your professionalism and patience!!! I'm obsessed!! Will definitely be back :-) read more

I had such a great experiences at laser away Folsom Palladium location with Natalia! She is very good at her job! I had few different services done with her. She did my Botox couple months ago and I literally didn't feel any pain or symptoms very smooth and professional, She also did my laser removal which was great she made aure she got all area she is very thoughtful! Make sure if you went there ask for her Also, the staff are very friendly I made friends with all of them. Fun place and great service! read more

This location is amazing because of Nataliya Bash work as an esthetician, she is super sweet, very professional and great at what she does. I definitely Recommend them for all their beauty products they offer. read more

If you're looking for a quality experience with friendly and knowledgeable staff, this place is it! Karishma, my injector, was kind, patient and super thorough! I completely recommend the Folsom location for all of your filler needs! read more

I did my research for laser hair removal before starting and compare the prices between other salons and I got the best price at Laseraway. 9 sessions of 15 I had different nurses, but after I meet Natalya I stick to her! I saw the different between all. Natalya is professional in her job I saw she knows all steps and use the time to treat all areas . If you decide to do hair removal at Folsom, ask for Natalya You will not regret . read more

I've been going here for several month now. And have had several different service done through this location, and every time I have had exceptional service. At this location in particular Jennifer -PPC had been very helpful. She answered all of my question about getting a new treatment done. I've even referred this place to several of my friends and family! read more

Been going here for a few months now for several treatments. Great results and friendly staff. My nurse Brianna in particular was wonderful. She made the whole experience so much easier and comfortable. read more

This review is based on my experience with my consultation. I'll be sure to update this once I receive my first session! :) The consultation with Jessica went AMAZING! She answered all of the questions I had. I did have more questions that came to mind after and she answered them so easily via email. She was super friendly, timely and overall a great person to work with. I'm very excited to start my journey with laser at LaserAway! read more

I've always been curious with laser hair removal so when Black Friday ads popped up, Laser Away was one that caught my attention. Traci reached out and answered my questions and curiosities; she was definitely patient and very responsive! On the day of the appointment, I walked in and was greeted & checked in right away. Mask is required and there were floor markers for stay 6-ft apart! Interior was clean. Love their brick wall, by the way! Regarding the appointment itself, I was ready and took ibuprofen! But it really wasn't so bad. It's true of someone's definitely of rubber band being flicked on you! It was uncomfortable but bearable. I have high pain tolerance and I understand it's different from everybody. Can't wait for my next appointments and see more progress I'd LOVE to update this to 5 stars!!! read more

My last visit they were too busy to consult with me to make my next appointment. I've been extremely busy that I haven't had a chance to call and make an appointment.. Fast forward 5 months later I call almost a week in advance to schedule and appointment on my day off and was told that the Folsom and Sacramento locations are completely booked Really ??!! No common courtesy call from Laser away so basically I'm throwing money away ! read more

At the start I loved coming here this is where I started my self care journey for my face and even venturing in to getting lip filler and laser hair removal. When I would check in I was always greeted by the most beautiful and friendly of staff. Checking in, my appointment experience, and checking out...the whole process from beginning to end was easy and fun. Where the unfortunate down turn was when I paid off my account I was looking into cool sculpting. My consultation was fast and easy and I was ready to go. I set up a payment plan for the pricy service but I knew it was going to be worth it. I made my first appointment and drove all the way down to be told I needed to lose weight. I had to rework my financials into different services and I left feeling upset. So I reworked my financials to continue doing lip filler and now trying laser hair removal! I was excited for laser hair removal that's what Laser Away is known for. I read the "pre" appointment and "post" appointment rituals and I did the best I could to meet those standards. When I arrived for my appointment and allowed myself to get vulnerable the nurse was very inconsiderate and "ugh'd" in frustration that she would try her best. Mind you this was my first time. Again I left feeling upset and requested to not see that specific nurse again and made my next appointment for Botox. I came upon an emergency as a caregiver and had to "same day" cancel my Botox appointment. In the fine print Laser Away is allowed to charge $100 which was totally understandable and I had no issue paying. Once again I ran into the same problem as a caregiver but the receptionist I spoke to on the phone was kind enough to work with me, made my appointment, and I would take care of any unnecessary charges when I would come in for my appointment. I came in to my appointment and I learned it was canceled. I was not told this over the phone and drove all the way from home to learn this. I took care of my late fee charges. I paid off $3000 of an account balance. I expressed to the receptionist better communication was needed and I left. I left upset and just never came back. I hope one day that would be different. My review timing is pretty late from when I was there but sometimes it takes a while to process such an upsetting experience. read more

Love the hair laser removal! Been doing it for 2 years and never have I ever gotten an ingrown pimple from it!