I didn't come to Mexico to eat at McDonalds. But like any bad tourist, I am perpetually curious…read moreabout the international version of any Mickey Ds. Typically, they're good and offer something unique / regional. This one on the other hand, was not good. In fact, it was terrible. First things first, I was appalled at how filthy the place was. I was under the impression that McDonalds did its best to appeal to the masses with cheap and convenient comfort food and also keep the joint sightly. The floors had this sticky grime to it like it hadn't been mopped / deep cleaned in awhile and the air was thick with this greasy musk. To make matters worse, the ventilation must've been out because it was uncomfortably hot. But no matter, my curious group of gringos were in need of some McFood, so we ordered enough to puzzle the turistas around us. Fish filets, quarter pounders, fries galore, cheeseburgers etc, a whole gamut of the menu essentially. We ordered drinks as well, but the ice machine wasn't working. Thank goodness the sodas were chilled. What really irked me was how unfriendly the service was. I am used to inept service in the fast food arena since I live in NYC, but this was as apathetic as it could be: counter folks barely acknowledged us and to no one's surprise, got our orders and totals incorrect. This place wasn't busy, but it did seem understaffed with a ghost crew working there. The sad part is, I've been to another McDonalds in town (https://www.yelp.com/biz/mcdonalds-playa-del-carmen-2). Although very mediocre, it still was light years ahead of this one. Lastly, we didn't find anything unique about the menu. Nothing regionally interesting to us, which was virtually the only reason we came to check it out.

Horrible Horrible experience. We ordered 4 different meals off the menu. Half the order came back…read morewrong but since we didn't speak Spanish, they weren't able to figure out what we were saying so we took the order back to our seat. There was no ice available for drinks. Half the drinks were out so you were only left with a couple options to choose from. They didn't have any straws. The ketchup dispenser was empty and there wasn't anyone available to help us unless you stood in the long line to order again. By the time we sat down to eat our food and fries were all cold. I orders the Big Mac meal and the meat on it didn't even resemble meat. The picture I posted shows the quality of the meat patty. WE WOULD NEVER GO BACK AGAIN. My husband ended up getting sick that night. Not sure if it was from McDonald's but I wouldn't be surprised if it had something to do with what he ate there.

After visiting all three El Fogón locations in Playa del Carmen, I can confidently say they're all…read morefantastic. The service is quick, the prices are incredibly reasonable, and the food is consistently delicious. Before your meal even arrives, you're served a plate of fresh radishes, cucumber, and lime wedges, plus a selection of toppings including tomatoes, onions, and both a green and red salsa. Unfortunately this location didn't give us the cactus like the other locations did. The red salsa was my favourite, it paired perfectly with the tacos and had just the right amount of heat and flavour. The standout for me was the al pastor taco. The meat was incredibly flavourful with crispy edges, a smoky char, and the perfect balance of savoury spice and sweet pineapple. It was easily one of the best al pastor tacos I had in Playa del Carmen. I also tried the sirloin taco and the chicken breast plate, both of which were excellent. The portions were generous, everything tasted fresh, and the quality was impressive, especially for the price. El Fogón absolutely lived up to the hype. If you're looking for authentic, delicious tacos and grilled meats that won't break the bank, this is a must visit. I loved it so much that I ended up eating at all three locations and every visit was just as good as the last.

We had a fantastic meal at El Fogón in Playa del Carmen! The atmosphere was fun, lively, and felt…read morevery authentic. The service was outstanding, and everyone made us feel welcome. My wife and I shared the chicken fajitas, which were excellent. My friend ordered the al pastor fajitas, and his wife had the pork chops--everyone agreed the food was delicious. The guacamole was fresh and amazing, and every dish was flavorful and generously portioned. If you're looking for authentic Mexican food with excellent service and a great atmosphere, I highly recommend El Fogón. We would definitely come back!

Good effort for a foreign burger king. Actually this establishment was cleaner than most you find…read morein the states but the service was a little slow for fast food. I had a good meal however and I was pleased with how polite the staff was. Corporate would be proud. Eat here if you want burger king.

We were starving late at night after an adventure and this was one of the few places open. Good…read moreservice. It appeared clean. We took ours to go as we were also exhausted. The food was served fairly quickly. It tasted great and we were sure glad it was there! One star removed for the ice cream treats we ordered not even being half full.

The worst most disgusting bathrooms in Mexico. Apparently they don't clean it. The dirty toilet…read morepaper overflowed the trash and was all over the floor and no locks. Disgusting

I get it; it's all McDonalds regardless what part of the world you're in, but man these guys need…read moreto speed it up a bit.. at the end of the day it is fast food.. The food was good, I mean typical McMuffin breakfast, by the service was soooo slow.. took forever to place the order and another 10 min to get it.. Another remark, the bathroom.. I get it's a luxury, but there was no ventilation in a super tiny room, there was only 1 stall and not only was it disgusting cause it was not cleaned, you could barely move.. barely enough room from the door to the actual toilet and when it's all humid and things stick every which direction, that was the most uncomfortable area to try to move in. Heck, the gal that sold the ice cream at the entrance had more room to move than the toilet area.. I don't know if this is corporate or franchised but I think a better upkeep of the establishment would be nice..

Fast service and great food. While probably not the most authentic Mexican food it sure was good…read more Pineapple salsa is very good as well as the Fajitas. Would recommend for a quick dinner or lunch.

Good stuff! Quick dinner - a couple of tasty tacos, more than reasonable cost and excellent service.read more

Had my hopes up on this place. Building was new and super clean. Only had one review which was 5…read morestars. I was let down just a little. Simple menu that was easy to read and order. So we thought. Ordered 2 combos with burger, fry and a drink and another burger with a large fry. We were brought 4 burgers and 2 fries. My Spanish isn't that good so it could have been our fault. I questioned the order when brought out but did not stress it. Fries were just ok. Nothing special and kind of bland. The burgers were good but that bun was so big it masked the taste of the meat. When I ate the extra burger I took the bun off. Much better that way. They are new so hopefully things improve. Service was great and the entire place, including the restrooms, was super clean. I hope they make a few changes and do well.

This place is Super Fresh. Reminds me of the famous "Fatburger" back in Cali. The fries are…read moreaddicting!!!

This place is like a block away from the infamous El Fogón! But it's also a really good taco ! I…read morereally love the pineapple salsa and their green salsa! Their steak tacos are really good! Definitely worth a visit! The staff are really nice and always had a smile on their face! I'll definitely come back! ¡Hasta Luego! Until Next Time Xoxo

I had the best al pastor taco of my lifetime. It was amazing and I just couldn't get over how…read moreamazing it was. I ordered with a coke on ice and left there thinking I can't wait to come back. It's outdoors but a covered dining room. Service was great, prices reasonable. Highly recommend.

Had a maggot or small worm thing in my beans. 97% of the two plates we ate went uneaten and were…read morethrown out. Didn't even drink the drinks. Per my American standards this place is just not sanitary at all. I know we're in mexico but many other places to eat. Avoid

Amazing hole-in-the-wall, non-touristy taco shop. Had the Campechanos and the Cabeza (my favorite)…read moretacos and they were excellent! The salsa on the tables was also delicious and spicy. Super cheap!

This is a staple whenever we come down here. The tacos are great, the empanadas are amazing. My son…read moreenjoyed his nachos too. They have fans that help keep you cool and there is parking that makes it easy in and out. I would definitely come back and bring the family. Service was great!!!!

Food is good. Service is meh. Not very friendly. Sort of rude. Not easy on the wallet. Only digital…read moremenu and internet service is bad. Struggle to see menu and they dont offer solution to assist you if u cant open menu.