I bought my PC from there and they were super helpful and set everything up and it runs perfectread more

This company is a scam, they literally sent me a phone that was put together with parts, from…read moremultiple phones. Do not get the warranty protection, you have been warned in advance.

very helpful. my computer was freezing and he got me to defrag a few times. no charge. so i'll be…read moresure to return.

From the owner: We Guarantee our work in the area or home reno in small or large needs.read more

TERRIBLE CUSTOMER SERVICE from manager to floor sales to cashier…read more First time went there to buy a headset and earbuds. They were locked behind glass shelf. Took 20 minutes to finally get someone to unlock it. Understaffed and during several interactions with the staff, I didn't feel welcomed at all. Not one single thoughtful communication, or at the very least "hi. how can i help you?". There were just straight up one-word responses "what do you need?", "what for?". One sale associate even looked over me and greeted the customers behind, then proceeded to look at me and ask "who are you?"... seriously, what?

To start with the positives, they were friendly and successfully fixed the issue…read more However, it took them as long as a turtle to fix it. If the turtle was dead.

Service (friendly) while I waited. Good pricing. Lots of cases and accessories too. Recommended…read more When screens break, come to these guys. Great guys here. Quickly fixed an iPhone screen, for the lowest price I could find. Lots of cases and knowledge as well. I hope not to have to go back (as that'll mean I smashed my phone again), but if I do, I am coming here. They're honest. Thanks guys.

Did not get satisfactory service. Went on day before Christmas eve and the tech guy wasn't in…read more Called store on Dec 26th and they said no problem, needed to order battery and to come in the next day after 2:00pm. Went the next day after 2:00pm and battery hadn't shown up yet. Was told to come back after 5:00pm. I did go back at which time I was told it still wasn't in. Should be just 1/2 hour wait. After 2 more hours of waiting the battery still hadn't shown up. I finally gave up and left. I can't keep going back. What a waste of my time. They should just have taken my number and called me when it was in, instead I wasted a whole day waiting to have nothing done. They can keep the battery, I'll go somewhere else. Worst part is nobody there seemed to concerned about it. A little common sense goes a long way!

Brought Huawei P30 for battery replacement, after they changed battery GPS and Bluetoth and WFI was…read morenot working. The employees, and staff are very helpful, lend me a phone while they repair, and they acknowledged they caused the problem. The Boss is another story, he is rude, hostile and outright denial. His staff acknowledged the problem, but the boss changed the story, VERY HOSTILE over the phone. He treats you like garbage, and insults you. I would not go back, because of his absolute dishonest and hostile attitude.

Brought in my Microsoft Surface Pro 6 for a screen replacement, it was really straight forward. The…read moreturn around was super quick (about 3 hours) and they did a good job. They have their own chargers, had me take off the case and also the keyboard. Price is exactly what they quoted online ($359.95 + tax, which came out to $406.74). It's not exactly cheap but considering the screen itself costs $200+ online then the cost for labour and expertise makes sense. I had originally brought my device into a different shop which was cheaper (U Break We Fix for ~$290) but they had said it would take two weeks for them to complete the job since the Surface specialist wasn't onsite. I have to leave back to school really soon so I wasn't able to wait. The extra $70 for a quicker job seemed to be worth it. I just wish there was some sort of student discount, that would've been nice.

I came in with broken laptop.. explained my concerns - ie I didn't want to replace it unless…read moreabsolutely necessary. Raymond detected the problem early. He asked questions to understand my concerns and we determined what my priorities were. He offered some possible solutions (eg repair, or replace?..what would be involved and the cost and timing of each solution). He ordered the required part, contacted me to confirm the pricing, and finished the work within the time promised. Best customer service I've had in a long time.

Raymond's service was quick, friendly, and honest. He answered my questions and concerns, and I now…read morehave a better understanding as to how I may prevent damage to my laptop in the future.

Great place for a repair! Took in my Nintendo Switch on the Sunday of a long weekend. Max stayed…read moreopen to diagnose and fixed it very quickly and reliably. Would highly recommend him for any Switch repairs!

Thank you for you good work and honesty. Recently you repaired a mini PC for Marketplace and I…read moreappreciate you. Cheers

My PC was running slow and I also wanted to upgrade it with an HDMI video card. ProTech changed the…read moreoriginal 2 Gb ram with an 8 Gb and also installed an extra hard drive. The PC runs fast and beautifully now and I am also enjoying watching movies from the PC with the newly installed video card. ProTech picked up the PC from my home and returned it after the work was done in just two days! I definitely recommend ProTech to whoever needs professional computer services at a very reasonable cost. Massimo Bonechi

From the owner: ProTech IT is a full-service Information Technology company. We provide computer repair services…read moreand technology solutions for in-home customers and small businesses. In a nutshell, we're IT geeks and we help you get the best performance from your technology. The benefit of getting your computer repaired with us is convenience, personalized service and price. Skip the line-ups at the big-box stores (not to mention the hassle of lugging your computer back and forth) we come to you instead. We come to your home or business to get the job done, or we pick-up and drop-off your computer at no extra charge. Based in Mississauga, Ontario, we are proud to be a 100% Canadian owned and operated business. When you call us for 24/7 tech support you always speak with a local agent. Serving customers in Burlington, Oakville, Milton, Georgetown, Mississauga, Brampton and Etobicoke, you can bet we have seen, tackled and repaired almost every computer problem. Our technicians are ready to help you! - ProTech IT Team

Quick to respond Good service…read more Helpful & understanding Knowledgeable Quick Great price

It was responsive and quick enough to identify the problem with my system. He was humble and fun to…read moreapproach. Good experience.