I was not happy with the services I received. To begin, I was quite literally shocked at the way I was treated when I went to pick up my documents. I am a native Spanish speaker and have done a professional diploma in Chile (with very specific terminology, which I am quite familiar with due to having completed the educational program). I noticed MANY errors on my translation when I went to pick it up. However, instead of simply acknowledging the errors and correcting them, the person attending me argued with me and one point even held her hand up in front me, the way someone does when they are basically telling you to stop talking. Further, there were very sloppy errors... like leaving accents that are used in Spanish on my English translation they had prepared. When I pointed them out, again I was made to feel guilt by the person attending me as if it were my fault for not having caught them in our first review of the documents (because she then had to go back and correct them and re-print them). Finally, after all of this, I came home (after mailing these translations to my graduate school admissions offices) to realize my name was spelled incorrectly on my certificate of accuracy. I found the entire experience to be very unprofessional and unpleasant. At the very least, I think I paid enough money to have my name spelled correctly on a certificate of accuracy. I will not be using them again. read more