I took my engagement and wedding bands to Jewelry Works, needing help because they were too large…read moreand could not be resized. I'd taken them to another jeweler previously and had a bad experience, so I was hesitant about anyone working on the ring. However, I had an excellent experience with them. The sizing beads turned out perfectly, and was exactly what I needed for the ring to fit well. They also tightened all the stones throughout the setting. I would recommend Jewelry Works to anyone in need of jewelry sizing or repair.

My one star is for the watch repair. They ruined my watch…read morehere! Not once but twice! Long story made short. I paid $15 for a battery replacement and now I must buy a new watch for $45 If you aren't bored already then read on. Honest review...They DO NOT tell you they DO NOT guarantee water resistance until AFTER you pay. The staff are very nice. However, I paid $15 for a battery replacement and they left me with a watch that no longer works. This is a $45 timex ironman. Not hard to replace .... However, the people that worked on my watch didn't do a good job. They were also given a chance to fix the problem and they further damaged the watch. The first mistake was when a younger woman replaced my watch battery and didn't close it properly. when I wore it the following day it was not sealed properly and it took on water inside the case. Fast forward when I was able to bring my watch back to have it corrected.... Another very nice woman came to assist me. However ‍ they made a Second mistake........ They vacuumed out the water and put the case back together. However, they must have removed pieces attached to the buttons as now the light buttons don't work and the backlight doesn't work. If I could do things over I would have NOT brought my watch here. I wish I had time to bring my watch back but I will no longer be in Gainesville. So, I am cutting my losses and buying a new watch.

I never thought I would find an amazing place like this in Gainesville! We are truly lucky to have…read morea family owned business of watchmakers. Michael took care of an old Cuban piece that holds more sentimental value than anything else. He was so knowledgeable and explaining the parts of the watch. I would come back here with any of my other watches that need service. A++

This morning (Friday, 23 January 2026), I paid a visit to House of Time in Gainesville, FL, to see…read moreabout having an old pocket watch repaired. I handed the watch to the lady working the front showroom and shared what I knew about the watch's provenance; I also mentioned that I had just casually looked online for information about the maker (Wuesteman), the watch itself, etc. Before I could continue (to mention that I was interested in having my watch repaired), the woman, in a very harsh tone, said, "If you are looking for information, you will have to talk to my boss." To say that I was shocked by her abrupt interruption is a gross understatement. I quickly considered how the conversation had progressed up to that point and came to a conclusion. That she assumed I was only looking for information about the watch was, in my opinion, arrogant. After I asked her to return my watch to me, I replied to her - in a similar tone of voice - words to this effect: "You just made a big mistake. I was going to ask if my watch could be repaired. You assumed that I was only looking for information. You ASSUMED that." With that, I walked out the door. Yes, I could have continued with my request after her initial reply. A fully rational person might have been able to do that, but the manner in which she spoke to me soured any desire I might have had to do business with this establishment. I am reminded of the old saying, "You get only one chance to make a first impression." Bearing that in mind, someone with a more personable affect in customer-facing situations would be a great improvement to your business.

I recently sought out a jeweler to set a large stone I have in a new setting, and I was thoroughly…read moreimpressed by every aspect of the process with Govind and Sons, and would recommend them to anyone looking for exceptional service and quality of jewelry in the Gainesville area. After a somewhat disappointing experience with another nearby jeweler, my experience working with Gopal and was extremely attentive, knowledgeable, patient, detailed, and both he and the staff communicated promptly and proactively. Because of Gopal's expertise and thoughtful recommendations, I achieved an even better result than I originally expected!

They did a great job helping me sort things out after my mom passed away. We winnowed out some…read moresilly stuff for kids or the trash. Then some nice costume jewelry that wasn't of great value, but nice keepsakes, and then gave me detailed prices on the last few items. They also did a nice job making me an earring and buying some inexpensive things that added to something less than $1k. I worked w Arjuna. He was real kind at a time i needed kindness, and Govind "came from a friend" who had used them a couple times over the years, so i felt i could trust them, and it appears i could. But things are never as valuable for sale as one might hope. :)

I took my watches to get new batteries. She needed to get the seals for the batteries. I took a few…read moreweeks so we were back home. I called her and asked her to ship them to me. She had them go out that day and I got them the next day. Great customer service!!

I took them an antique pocket watch to repair and service and install a new mainspring. The work…read morewas done properly at a fair price so I took them a very valuable 18k 1873 large pocket watch, collectors item. They replaced the mainspring and serviced it properly at a fair price. They also sell previously owned high quality watches, Rolex and others. I know a little bit about watches and they offer some good stuff below what it's going for on Ebay.

Very nice people will bend over backwards to help Very fair…read moreon prices thank you for being so conscientious Sandra Faircloth

Denis was very quick to respond to my Yelp inquiry, was able to diagnose with photos, ordered and…read morereceived part in less time than he quoted, and arrived when he said he would. He completed the job in 10 minutes and the price was at least half of my other estimates! Thank you Denis.

I had my engagement ring and wedding band soldered together. He did it for half the price of…read moreanother local jeweller. He did it while I waited. Perfect! Now my rings are perfectly lined up. And he cleaned it!

Replaced two Watch batteries within 15 minutes of my arrival and loved looking around the unique…read moreitems in the shop. I definitely will be back soon.

I can't say enough positive about this place. I walked in to change out my band on my expensive…read morewatch. I also needed a battery replacement. I have purchased the replacement band outside of the establishment. I asked if they would replace the band and put in a new battery. They charged me $40 and did the work while I waited. It took them. Maybe 10 minutes. Talking about quality service.

Always available. Great prices. Great workmanship. Honest. He is our new dependable watch guy who…read morehandles all our watches

Met Helen on July 27th to give her my German grandfather wall clock. The pendulum had stopped,…read moreeven with winding. August 5th-Helen called to say Mike could not find anything wrong, but would keep it a little while longer to check. August 13th - LVM August 14th- Called, Helen said Mike was at a trade show and expected to return on August 20th August 19th - LVM that I wanted to pick up clock August 22nd - Helen called to say Mike took another look and it would cost $400 to fix. I said no thank you August 24th - Brought clock home, rehung on wall, sprayed with canned air. It has been working fine!

Super nice people to deal with. Prompt and professional. They fixed 4 watches on the spot.read more

We always use Brittany's for anything custom! Jim always takes care of us! They also have a large…read moreselection of anything you could possibly need.

After many purchases there in my last visit , it felt impersonal and cold, what I wanted was going…read moreto take 2 weeks and just had a negative mood of the saleswoman. So we went o Govinds, all great, warm smiles and one day service.