Hiring The Lane Group has been the biggest mistake of our lives. Doug is a talented architect, but his morals are lacking. If you consider working with them please ask for the work to be for a fixed fee instead of percentage based. Although he won't want to, get an estimate before beginning work and HOLD THEM TO YOUR BUDGET. If you don't hire them on a fixed fee they are incentivized to run up your construction costs as it also increases what they get paid and they will be happy to expand the scope and cost of their work. They designed nice blueprints but really didn't listen to our vision for our renovation and designed something that was more in line with what they wanted our budget to be and turned out to be pretty worthless to us. Doug never displayed any empathy, attempt to fix, or even an apology. read more