1. Landmark Inn

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Fort Bragg, NC

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Landmark Inn

2.5 (29 reviews)
ModerateHotels

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B T.

This hotel has been beat down. It hasn't been renovated in quite some time. Horrible cigarette smelling rooms. There are stains all over the torn carpet. There is an overwhelming smell of disinfectant when you walk the halls. Lastly, it's a roach motel. I found 3 huge roaches in my room. The staff was nice though.

TV is standard, has single remote. Includes Microwave and Mini-Fridge.

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4 months ago

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10 years ago

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13 years ago

A very average, yet clean, hotel. Nothing here that wows while there's also nothing here that's detrimental.

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8 years ago

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14 years ago

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8 years ago

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Hampton Inn Spring Lake Fayetteville - Meeting Room

Hampton Inn Spring Lake Fayetteville

(18 reviews)

$$

Under construction, but plenty of free parking, friendly staff, clean rooms and a decent breakfast…read morefor your typical American chain hotel. It was close to base and within a short drive to some really good restaurants. Outdoor Pool was closed this time of year and there is a small gym. Not the best place in town, but certainly met all my needs. I would stay again.

They are currently under renovation and we stayed in one of the newly renovated rooms. Everything…read morewas great and we were very pleased until we realized there was someone else's hair in the shower still AFTER I was in the shower. Additionally, the new doors on the shower would not stay shut they continue to slide open and water splashes every where. We did let the front desk know about this issue and how we had to use towels and the bathroom trash can to "lock" me in the shower so the door would stay shut lol hopefully they will get that issue fixed since they now know about it. They offered cookies in the lobby at 7pm, we didn't get to partake because we were gone out for the evening. There is an outdoor pool (of course it was closed) with a pretty fountain. A wellness center, a business center, and a nice lobby area. The breakfast was until 10am. we went down around 8am and everything was pretty empty, but once we told them they came and filled each thing as we needed it. The hot breakfast items were underwhelming. The potatoes tasted sort of old and they had Canadian ham instead of sausage which wasn't for me, but I'm sure other people love. There was plain and blueberry waffle batter and oatmeal with toppings and fresh fruit. They had 24 hour coffee and hot chocolate complete with whipped cream, sprinkles, and marshmallow options which was very nice! Construction started at 7am (this was on a Sunday) and was VERY loud so if you had hoped for sleeping in like we did then wait until they're no longer renovating. They said with us on the 4th floor at the end of the hall we probably wouldn't hear it, but it was like it was in the room next to us it was so loud. They did have shampoo, conditioner, body wash, liquid hand soap, hand lotion, and facial soap bar in the room which was very nice improvement for Hampton. Overall things were fine. The biggest issue was the hairs all over the shower and there was the disappointment of the super early wake up call of drilling and banging

IHG Army Hotels - Moon Hall - This is one our Queen Bed standard rooms that are on our 3rd, 4th, 5th and 6th floors of Moon Hall

IHG Army Hotels - Moon Hall

(4 reviews)

We arrived at Ft. Bragg IHG at 3pm for our weekend stay to see a family member off to deployment…read more The room wasn't ready (check-in time isn't until 4pm) -- no prob we went and killed some time and came back to a ready room! Our assigned Suite, Room 235 seemed recently renovated. The carpet in the hall smelled brand new, and most of the floor was closed off because of renovations. No problem! The room was clean and comfortable. Easily a 4 star stay. After our second night we decided we wanted to extend for one more night. Unfortunately, our last night wasn't that great. The IHG ARMY website indicated at least 5 Suite rooms available! I called the front desk and inquired about extending a night. The clerk indicated no Suites were available but she could put me in a regular room. I explained the website had at least 5 suites bookable! She said "ok well you can try that then..." Umm ok, so I immediately hung up and booked a suite online. Within a few minutes I got a call back to my room and the clerk said "oh we have a room available but you will have to move". I was disappointed and explained I understand there might be things im not aware of but asked if they could keep us in the room so it didn't have to be cleaned etc. Nope, new room it was. Ok, go with the flow. Sadly, the second room (108) was musty, had only one fully functioning A/C unit (the other wasn't working properly) and there was a huge roach greeting us at the door! (photo attached). Lastly the shower floor was like a waterbed! They had placed a bath-fitter in the shower but somehow water was leaking underneath (probably explains the musty smell in the room) and the floor of the shower was squishy like a waterbed. Very strange. All in All, I would absolutely consider coming back if my travels ever bring me back here (probably won't) BUT I would call in advance and ensure ALL rooms have been brought up to proper standards. Also I'm curious if my experience on having to change rooms might be a training opportunity for hotel staff.

Comfy room with all the features needed to go through my schooling while staying here. Had an issue…read morewith my microwave not working and the shower pressure not being strong enough. Called the front desk for maintenance and they sent up Alex. Super quick microwave swap and pressure fix. Great fast and efficient and customer service!!!

Sleep Inn & Suites Near Ft. Bragg - Not quite as savage as living in Afghanistan in a Firebase, but damn close.

Sleep Inn & Suites Near Ft. Bragg

(17 reviews)

$$

Horrible Experience - Stay Away From This Hotel…read more We booked Sleep Inn, Spring Lake, NC, based on good reviews. Still, our experience was nothing short of a nightmare due to the unprofessionalism, power-tripping, and outright harassment by their so-called "supervisor," Chanel--who has no business in any management or customer service role. Unprofessional & Hostile Staff Upon check-in, our room smelled musky and damp, but we were too exhausted from driving to deal with it. The actual disaster happened at breakfast. We went down in pajamas and socks, and while the staff were too busy loudly chatting to restock plates, we waited. When we finally got food, a kitchen staff member said we needed shoes but immediately followed with, "Go ahead and eat." No sign or policy was posted anywhere. Not even five minutes later, Chanel aggressively approached us, demanding we put on shoes. When we explained we had just been told to sit and eat, she immediately escalated the situation, saying: "Well, there's no sign, but I can call my GM and make you leave." From that moment on, she was on a power trip, more concerned with threats than solutions. Rather than argue, we took our food to our room--only to have hotel staff knocking on our door 10 minutes later, demanding we leave the premises entirely, despite our fully paid stay and checkout being three hours away. Retaliation, Lies & Incompetence on Full Display Before leaving, I requested a zero balance receipt--a standard request to ensure no additional charges. Chanel initially agreed to print it, but when my wife clarified that we needed a receipt for standard paid service, Chanel suddenly refused and spitefully denied it to us, citing it's 3rd party. While on a speakerphone call with "manager" Stephanie, it became clear that neither intended to de-escalate or assist me as the customer. Instead of resolving the issue, the conversation was nothing but: Telling us what they "couldn't" do Rude, dismissive, and unprofessional behavior No effort to help, only to argue At one point, Stephanie had to tell Chanel how to do her job--reminding her to stop getting loud and aggressive with customers and to answer the front desk phone, which she ignored. It was embarrassing to witness firsthand how incompetent Chanel was at basic responsibilities. Even when the police and I asked for the written "shoes required" policy, Chanel could not produce one. She also lied about speaking to the GM when talking to Stephanie--who wasn't even on-site. Chanel Has No Business in Any Customer Service Role. This woman is utterly unqualified for any supervisory or customer-facing role. Rather than de-escalate or assist, she was more focused on power-tripping, being rude, and making threats. Final Verdict: Do Not Stay Here This hotel is poorly managed and employs staff with no idea how to handle customers professionally. Chanel should never be in a position of authority, and Sleep Inn should be embarrassed to employ someone this incompetent. The misleading good reviews do not reflect the reality--avoid this place at all costs.

My husband and I spent one night here. Our check in and check out process was seamless. The room…read morewas also nice and customer service was the best. The reason why I'm rating this a 4 is because of the kids who ran up and down the hall throughout the night. I know kids will be kids but at some point it's time to settle down especially when it's at the expense of other guests who are trying to rest.

Quality Inn & Suites

Quality Inn & Suites

(7 reviews)

Friendly staff, and that's about all I can say that's positive…read more Pros: The entire staff. You have a good-sized fridge. There's a microwave. You get a 2 burner stove. A kitchenette sink There are plenty of food choices around. Cons: Very outdated Beds are hard, and pillows are way too flat. The sofa/bed the cushions are so old that you sit and feel the bars for the bed inside. There's no cooking or eating utensils (never witnessed that with any Quality/ Comfort Inn I've stayed at). The carpet/ floors are sticky dirty. Wear socks the whole time. The cleaning crew misses obvious items, such as a dead roach on the TV in the bedroom. The worst thing I have to say about this location is the water pressure for the bath and shower. Trust me when I say you're better off taking a shower in the rain outside. The video shows the max water pressure, but sadly, it fluctuates to be even less as you take a shower.

This review is going to be all about sounds. Why? A little humor and pizzazz always makes reading…read morefun (wink). Pshhhhh is the first sound that comes to mind, followed by a close thbbft (raspberry). All those sounds are to say that I wasn't impressed with the joint. I know face masks definitely take away from customer service but the only indication the guy who checked me in had a pulse, was that he was standing. Bahhh!!! Hardly any words exchanged, aside from the prerequisite, "I need a credit card. Here are your keys." We get to the room and it's really clean, ahhhh (heavenly choir). That is definitely high on the priority list, especially with coronavirus. So that is why this place gets the three stars over the two star rating. Aside from that, I only wish that I would've taken a picture of one of the signs in the room. It would have been epic in two ways. One, it was kind of that polite passive aggressiveness that makes me hnpfh aka smirk. Two, it highlights the overall experience-insert eye roll here. So the sign goes something like this...snort, huh huh huh (chortle): Each room is equipped with wonderful items and as a result, many people may want to purchase them. Here are the following items one may want to purchase with the associated costs. Pillow ($30) Hair dryer ($35) Towel ($20) If we find that any of these items are not accounted for upon your departure, we will take that to mean we are authorized to charge the card on file. Psssss...what?! Hahahhaah! It sounds like sibling were fighting and then came up with intricate rules as to how to proceed!! It reminds me of that "Simpsons" episode when Bart and Lisa are fighting. Bart starts kicking the air then Lisa stars swinging her arms in a circle and they both start coming at each other (neither responsible if the other person gets close enough to get kicked or hit). I digress...but I love that scene (blink eyes, tilt head slightly to the side, look romantically into the air as to reminisce about a favorite childhood cartoon). First of all (insert soundless neck movement), I'm not gonna steal your stuff. This is not the Ritz Carlton, this isn't even the Holiday Inn....woweee it's the Quality Inn aka probably not as good as what you personally own. Just sayin' folks, just sayin'. But thanks for the laugh....tehee! It was some good comic relief from the four hour car trip I just made with a four year old. Okay, I'll get serious. The room had the bare minimum of everything. One towel per person, one bar of soap, no extra blankets, etc. I'm all about not wasting but if your towels are so great, give me another one for my hair! The lighting left something to be desired, no standing lamps either. Not a big deal if you didn't rock those sparse 90's eyebrows. Big deal if you need a good light source to correct the above mentioned 90's eyebrows (gotta throw in a little self-deprecating humor). The room we stayed in made it challenging to get a good night's sleep because I kept hearing car chirps and beeps, along with rhythmic door slams and a blast of headlights to the window and door that didn't seem to shut all the way (thank goodness for those latches). All in all, it was clean and very close to where I needed to be. It served its purpose. The end! Bonus info: I called the main drag near the hotel "the grease strip." Every imaginable fast food restaurant chain exists on both sides of the road. I didn't indulge but a word of caution...the toilet paper is one ply (rimshot and hee hee, ha ha, huh huh)!

Landmark Inn - hotels - Updated October 2026

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