As a resident of a condominium that is managed by Cities Management I wish to take this opportunity…read moreto recognize our Community Association Manager , Peggy Z. Peggy is responsive, knowledgeable, and exhibits a passionate understanding of residents' concerns as she applies the rules and regulations of the HOA. Within the past year there was a new resident who was receiving accusatory comments from residents, and then after receiving a formal advisory message from Peggy, the resident asked me what was going on, why was she being singled out. She had only recently moved in and she was so upset that she wanted to just pack up and move out. I talked to Peggy and asked her to have a conversation with the resident. Peggy did so in a compassionate yet rule-oriented manner. In fact within a few months' that resident ran for and was elected to the Board. On a second occasion within the past two months I personally was aided by Peggy after I filed a petition for waiver to the Board. I felt certain members of the Board were allowing the petition to fail, not on its merits, but because the deadline for a decision was looming and that would mean the petition would be allowed to die without being heard. I contacted Peggy for a ruling. She listened to my reasoning and realized immediately that the Board was indeed required to formally meet to hear the petition, or else risk facing liability. She was able to drill right down through the emotional rhetoric to the heart of the matter, requiring the Board to follow the rules of procedure. I'm not certain how many other properties for which Peggy has responsibility but it is reassuring and fortunate for us that Peggy is our Community Association Manager.

Horrible Experience with this HOA, since we moved in 5 years ago our fees have more than doubled…read moreyet I think they maybe plowed twice this winter?! We literally just gave up and started shoveling our own driveway!! On top of that we had an extra assessment done that I don't even remember voting on or getting paperwork on... no idea what was done because nothing ever was...then asked to pay an additional amount we couldn't afford on top of the increased HOA fee. So we paid what we could and the rest was sent to collections where they are now making us pay way more and pay other attorneys fees. All they care about is money, yet they do nothing...I still have no clue what the extra payment was for! Our association doesn't even have a pool or park..so why do our fees keep increasing. They couldn't even come remove bees that were in our siding and told us that's our responsibility!! Unreal.

Talked with Jelou Quillan. He was very helpful and patient…read more He took the time to make sure I understood what he was telling me and was very polite and informed. Sincerely Phyllis Edwards

I had questions and they were answered genuinely! Great and friendly staff, they were able to…read moreexplained what I needed!

BEWARE. ISAAC KUEHN, realtor for DRG used his professional realtor license to open an unauthorized…read morelock box without notifying the other agent or homeowner & he used the keys in that lock box to grant himself access to THE BOOKMEN STACKS CONDO bldg in North Loop Minneapolis. He entered the bldg & used the facilities in the bldg without a resident. I reported him to the Minnesota Real Estate Board in summer 2024 & sent them the bldg security footage of him propping the lobby doors open & he was found guilty & was fined in the Fall of 2024. He requested an in-person Appeal board meeting which I was present & since he continued to be dishonest throughout the entire process, the real estate board severely increased his fine he had to pay to the board & required he complete other disciplinary measures & is on his public record for few years. He is the most dishonest Realtor in Real Estate & he is very unprofessional.

My husband and I are people of color, and I am a disabled woman. I share that because it feels…read morerelevant to how we were treated by DRG--specifically by their employee Patrick Cason, who communicated with us in an aggressive and condescending manner. It felt like he assumed we didn't know our rights and could be intimidated into accepting whatever they decided. We moved out on the 8th of the month, but DRG required us to pay rent for the entire month. Then they withheld a large portion of that overpaid rent along with our entire security deposit. The reasoning they gave was inconsistent and unsupported. They claimed smoke damage but provided no real evidence--just a dirty air filter, which we fully admit we should have replaced before moving out. But a dirty air filter doesn't prove smoke damage, and their own move-out report never mentioned any smoke odor or related concerns. In fact, the report--completed by someone hired by DRG--only noted a few dirty carpet spots, not that the carpet needed to be cleaned or replaced. Yet, we were charged for full carpet replacement. When we asked for documentation, Patrick responded with hostile and accusatory emails. At one point, he even told us the owner wanted to sue us and that he was "talking them out of it." That kind of language felt less like professionalism and more like an attempt to scare us into submission. We've filed a conciliation court claim to hold them accountable and will update this review after the hearing. Until then, I strongly urge anyone considering a DRG property to document everything, ask questions, and know your rights. The way we were treated felt exploitative and dismissive--and we don't want others to go through the same experience.

Aaron was an incredible real estate agent that helped was extremely effective and accommodating. He…read morehelped us find our new home in a couple of weeks and was extremely knowledgeable about the condition and details of the properties we toured. This was extremely valuable to us as first-time homebuyers. After that, Aaron was an advocate for us in the contract negotiation process and gave us great advice that led to the best results for us and some money back. Specifically, the night before we made our offer, he staid up until two in the morning to ensure that we made our offer in a timely manner and that we were well-positioned in a competitive market. All in all, experienced, competent, and helpful real estate agent.

Aaron was outstanding to work with! As newly married, first-time homebuyers, we were nervous about…read morethe process, unsure of what was right or wrong, and still figuring out our house standards. Aaron was incredibly patient and took the time to explain every step of the process to us in a way that made us feel confident and informed. Whenever we had questions (and we had a lot), he was quick to respond and always thorough in his answers. His expertise and deep knowledge of homes in and around the Twin Cities was invaluable. Not to mention he was fun to work with. While the process can be rigorous, he was lighthearted, goofy and realistic. He brought the human aspects into it and acknoweldged when something may not have fit what we had expressed we wanted in a home. He would acknowledge if he noticed any red flags about a home and made sure, we were aware. He is an incredibly trustworthy agent. We would send him listings that had just come on the market, and he consistently rearranged his schedule or fit us in last minute so we could see them. When we found our home, we actually had a bid on another house. Aaron found a new listing and encouraged us to make time to see it right away as he thought we would really like it. It had just come on the market and ended up being absolutely perfect for what we were looking for, even better than the house we had an active bid on. It checked every box and truly showed how closely Aaron listened to our needs and preferences. Throughout the negotiation process, he was extremely thorough in explaining our options while still empowering us to make our own decisions. Because of his guidance and advocacy, we landed our dream first home--and we truly owe that to Aaron. We cannot recommend him enough and will absolutely be working with him (and his dog, One-Eyed Willy!) again in the future when we purchase our next home. Thank you, Aaron!

Mr. Mark Gettinger helped me in finding a great deal in Minnesota (I am living in the West Coast)…read more He also explained me in detail about the required process and paper work and prepared an offer that helped in competing with other multiple buyers and getting a right price for my new condo purchase. In addition, he communicated with the condo association and provided all required documents for set up the HOA payments on time. Moreover, he suggested to do the Mobile closing ( the notary came to my home for signing the closing paper in the closing date) which saved my time and $$$ money because I did not need to fly to Minnesota just for the closing. Mr.Mark Gettinger has provided an outstanding customer service. He commutated with my Closing company and Lender directly when I needed the information's clarification ( especially, the specific legal terminology). Furthermore, all the paper work and earning money sending were done electronically-it was so easy and accurate as well as saving a lot of my time and energy in this busy life. In Sum, the closing was done on time, and my Lender told me that they were impressed how Mr. Mark Gettinger was able to manage very professionally the condo purchase ( which is required more knowledge and documentation than purchasing a single home) and also for a Buyer who is living in the different state. I am recommending Mr. Mark Gettinger as a trustful, knowledgeable, thoughtful, and professional Real Estate Agent.

Mark's outstanding expertise in Real Estate market, pricing, required documents preparation and…read moreregulations helped me in purchasing of a real great deal property. He is acting fast and confident. I am highly recommend Mark.

Billy and his team helped me in both the buying and selling process. In terms of buying, Billy took…read morethe time to understand my needs, outline my options, explain the present market, and assist me in finding and securing my perfect home. In terms of selling, Billy took every step to elevate and position my home above the rest in a competitive yet uncertain market, from staging to photos to pricing to negotiations. Special shout-out to Heather, the Team Manager, who helped me navigate the intricacies and nuances of buying/selling by organizing and coordinating the necessary paperwork, communications, and to-dos on my behalf. She was a trusted resource; providing unwavering support, guidance, and clarification on next steps, and she did so with exceptional customer service and professionalism. There is no other real estate team I would recommend more highly than the Pauling Homes Team! I could not be happier with my experience!

We can't say enough about Billy Pauling and Mike Taylor of Pauling Homes. They were able to sell…read moreour home in the dead of winter in two weeks. They also found our new home so that we could co-ordinate our closings. We were leaving our home of 45 years with all its memories so the transition was a little painful. But Billy and Mike made this experience so much better. We felt that they had our backs every step of the way. They were patient and understanding through the whole process. We highly recommend this amazing team

A few years back, we got sent a confusing letter stating we needed to either pay the rent or leave…read morein two weeks. We were confused because we were 2 days behind on our payment with full intentions to pay it but when my wife called to figure out more information, a guy answered the phone and gleefully said he is going to ruin her life. He went on and on about how he is going to hurt her financially until I took the phone to talk to him myself. He got immediately more hostile. Long story short, I've been absolutely livid about this for years now. I should have known something was wrong when they took my security deposit for a nicer and cheaper apartment then still rented it to someone else and put us in a more expensive and slightly less nice apartment.

I absolutely love Kleinman Realty. Grant is beyond awesome…read more Always returns call in a timely manner, and resolves issues in a timely manner. Shawn is an all around awesome person. She always available to talk and help resolve issues Than there Omar a maintenance technician. He does awesome work and always keep us updated on maintenance issues