after surgery he let me suffer for months, traumatizing pain....dismissed ignored by his arrogance…read moreonly to find I have spine infection. he didn't care if I lived or died

I came under the care of Dr. Cram for the simple reason that two Duke doctors were more focused on…read moregiving me steroid injections and Physical Therapy without really solving my L #4 and L #5 problems of crushed disc and heavy stenosis. I had been in severe pain for 10 years and finally found Dr. Cram through a referral through a podiatrist inn Eden, NC. I had much more confidence in a Moses Cone surgeon than UNC or Duke. We met in his friendly and efficient office 3 times, had a current MRI done and my cardiologist, GP and endocrinologist did some testing and gave me the green light for surgery. Dr. Cram had a final meeting with me, discussed the chances of a successful procedure (there was a 85% chance the surgery would be effective) and I figured the pain I was living with wasn't really any kind of life so I agreed and surgery was 6 weeks ago. He cleaned out my arthritis and installed titanium hardware to secure the plates in place. The area was then packed with a bone-growing organic mass and closed back up. I was also told to be very careful about bending and putting extra strain on the fusion. That was 7 weeks ago and I've been back once and he x-rayed my back and it was healing extremely well. I was told to try and get up to a hall-mile a day on a track and my muscle-tone would return to my legs wgixh had been basically unused for 2-3 years. I am no stranger to surgery and to say I wasn't apprehensive about going under again would be untrue. But, when I can sleep through the night, roll out of bed with no pain and look forward to exercising instead of loathing it, I'd say it was worth it. Dr. Cram's staff is fantastic: friendly, attentive and keeps the patient load moving. It's so nice to have my life back. Thank you. What a great Christmas present.

A friend of mine recommended this clinic and specifically Dr Polite a couple of years ago. Lucky…read morefor me, he was accepting new patients and now I'm an established patient. Relatively healthy over here so I just get to see him for my physics exams. Staff and doctor are friendly and very helpful. I think the parking deck was closed today (free valet parking available) but other than that parking is not an issue. Communication and customer service is good. They get my results back in a timely manner. Also, I take advantage of the patient portal to look at my medical history. And needless to say, another good experience today. Dr Polite takes his time to discuss my health and make recommendations (ie more physical activity), and he has a great sense of humor. Building a friendly rapport w medical providers is imperative when trusting someone w your health. Next visit until fall 2024!

Dr. Varadarajan literally walked out when I got emotional…read more....... My rheumatologist referred me to this practice to pursue weight loss drugs that have helped her other rheumatoid arthritis patients with severe inflammation and pain issues. My initial appointment here was in October with Dr Varadarajan (aka Dr. V). I spent most of the time filling out papers. I explained my situation and she told me I'd have to have a physical and it would be January when I could get that appointment. Between Oct and Jan, I got worse, developed a rash, gained a whopping 12 more pounds and became depressed. At the appointment in January I was presented with the same paperwork to fill out. When I told them I had just done it all in October, the staff member snapped that "October was last year". Again I filled it out and when Dr. V came in, it was like she never heard of me, which I understand in a way, but don't you read about who you are about to see? I explained all over again what my issues were and she asked me if I have a rheumatologist. I was shocked as I knew my rheumatologist had sent her messages on my behalf and test results. I showed her my rash, which she said was probably an allergy. The entire time, Dr. V went on and on about referring me to other Eagle services at other locations and tearfully I finally said "when can we talk about what I want to talk about? I want to talk about my pain and serious need for weight management". She told me "this is your physical appointment, if you want to talk about other things, you need to make another appointment." With me in tears, she just walked right out of the room and didn't come back. I booked the quickest next appointment I could get two weeks later. After a couple of days, staff member called and told me I had bad LDL and low vitamin D from the blood test at my physical and they were calling in a D prescription. When the next appointment rolled around I was presented again with paperwork to fill out and Dr. V again had no idea who I was or what I wanted. She never discussed what to do about low vitamin D, check on my rash or discuss my high cholesterol. She told me to exercise. I was very upset and told her people with rheumatoid arthritis can't just jump on a treadmill and weight loss drugs, prescribed FIRST, successfully get their mobility back in many cases so that they can begin exercise. Dr. V. told me I needed to go to a weight loss management clinic which again is an Eagle Physicians business. Dr. V did finally write the prescription I so desperately wanted, but my insurance declined it, stating my test results didn't indicate I have diabetes. Who ever said I had that? Did Dr. V's office not communicate the real reason? The next week, I got a call from Dr. V's office that I owed extra money for my January appointment for talking about arthritis, weight loss and depression!!!!!!! I disputed it, saying if that were true, why did Dr. V make me schedule another appointment to discuss it? They re-evaluated the bill and later informed me I owed it because I got help for low vitamin D!!!! I find this all to be an outrageous failure of reaching out to a doctor for serious help on the advisement of another doctor and being used to generate multiple appointments and referrals for maximum money from me. Oh, and that rash turned out to be psoriasis. Whatever positive reviews about this doctor must be from her family members. Dr. Varadarajan has the least empathy of any doctor I have ever met in my almost 60 years of life. She doesn't prep for appointments and has an agenda of sending her patients to other Eagle Physicians offices. I have canceled all appointments with Eagle Physicians due to this. I no longer trust that this isn't their business model.

Dr. Benfield, Dr. Norris, and the entire team at EmergeOrtho are awesome! These doctors have an…read moreexcellent bedside manner and personality. I find them professional and friendly. Everyone in the practice seems genuinely interested in my wellbeing. Whether I see Dr. Benfield for my hand, Dr. Norris for my shoulder or one of their respective PA's, I know that I am assured excellent care and attention. The practice itself is located in an easily accessible location that has plenty of parking, a clean and pleasant waiting area, and short wait periods. There is even an Urgent Care for Ortho related injuries located onsite that does not require an appointment. I highly recommend Dr. Benfield and Dr. Norris at EmergeOrtho. When you go by, tell them Kindra Speech sent ya!

I saw Justin today for a second time (for ankle pain) in four months. Justin is an excellent P.A…read more He takes time to listen and explains everything well. I highly recommend Justin Ollis at EmergeOrtho.

Dr Puschinsky done my kidney stone surgery. It went very well. No pain afterwards. very through…read morewith appts. would recommend him for any problem you have that he specializes in.

Might be the best doctor I've ever had. very thorough and professional. Great follow up. Just…read moreexcellent all around.

I can't say enough good things about Dr. Augoustides and his practice. From the front office staff…read moreto the medical assistants and nurses, we are always treated with kindness. Dr. Augoustides is the most knowledgeable doctor I have ever met. After seeing many doctors before, he not only identified what was going on, but he used such a personalized approach to support my body gently yet effectively. He always makes me feel seen and heard. I am never treated like a cookie cutter patient or just a number. He truly practices integrative medicine, and has an incredible knowledge and knows how to use the "best of both worlds." I have recommended him to many friends and family and will continue to do so.

I would give PIM a negative rating if available. I completed the online form for them to contact me…read moreand after 2 weeks of silence I called and left a message. STILL no response!

Dr. Varnado gave exceptional care. She answered all my questions and made me feel very at ease. In…read morethe hospital I was very nervous about the surgery, but she grabbed my hand and talked to me about it and what would happen and I felt so much better being wheeled back to surgery. She really does care..and it shows. Ok

Wonderful doctor!! Beautiful inside and out. Very trusting and knowledgeable. She doesn't look old…read moreenough to be a doctor but trust me....she's the best!!!

This Novant Health building houses numerous doctors offices specializing in Neuroscience and spine…read moreinjuries. I came in today to have an ablation done on my left side of back by Dr. Britt. I get these done every 3 months and alternate sides in order to deal with pain. This office has the pain management specialist on one side and a surgery center on the other side. It is very clean and tidy. Staff is friendly and accommodating. They get you in fairly quickly and prep you for surgery immediately. The procedure is always done with care and they make sure that they deal with the proper spot as far as my pain goes. I highly recommend this center if you are dealing with any type of spine or back pain issues, however I don't wish on anyone getting hurt and having to use their services, but if you do.....try them out, you won't be disappointed!

I started seeing Dr. Peacock at Spine Specialists several years ago, when I suddenly had…read moreexcruciating pain in my lower back after radiation treatments for rectal cancer. My primary care physician did an x-ray and found that I had severe arthritis in my lumbar spine and sacroiliac joints. She sent me to Spine Specialists. Dr. Peacock looked at my x-rays and examined me. He told me he thought the best course of action would be nerve blocks to my sacroiliac joints. We proceeded with that course of treatment for several years. I would go about every 10 weeks and get the injections to both sides. They helped my pain immensely. In 2024, I was in seeing one of the PAs and she brought up a procedure that would give me longer lasting pain relief. I would have to do two test runs, with a total of 8 injections at a time, to prove to my insurance that the procedure would work to kill the nerves. I endured both of those, and they did indeed prove that I was a candidate for nerve ablation. I was told that nerve ablation gives pain relief for 6 months to a year. Dr. Peacock performed the ablation on my right side in September 2024. The pain relief was almost immediate. We did the left in December 2024. It is now March 2026, and I have not had any pain return. I absolutely, 100% recommend Spine Specialists and Dr. Peacock!

The front-end staff was actually the most pleasant during my visit. The nurse who brought me back…read moreto the room was very dry and short I asked how I could upload paperwork and the lack of response was not it. The X-ray tech was very rude. I asked him to direct me on how to place my shoulder on the table, and he proceeded to grab my arm without permission (I have a messed-up shoulder, by the way) and pulled it down very hard. I asked him why he would grab me that way. He said it's easier for him to do it himself than to explain.... excuse me! Then I see the doctor he asks me what was going on, I explained almost immediately he says to me if I have to do any paperwork about you going back to work I will be saying you can work... ummm first of all I never wanted to be out of work that is not me I'm actually on light duty. Still, my job requires full use of both my arms. How dare you assume and judge me? Needless to say, I will not return there!!!!!

They never answers their phones, no matter which button you press,…read more Pretend to be Doctor calling, your still on hold for 30min, before the call gets Disconnected from you! They wants you to do everything on the internet, and doesn't get, some older people don't know, or even have time for this! The Staff Shows late up in the mornings, and if you have a 7:45am meeting, it will be 9am, before they will, respect YOUR time! The first hour you stand in lane, even with bad knees! I'm sure that charge for Nicj longer time, than the doctors sees you, maybe 3 times! Which is the same every you go!