I recently bought a car from Pye motors and I can't recommend them enough…read more Never before have I entered a car dealership and felt such little pressure to purchase. At no point did the sales people try and pressure me into a buying something I wasn't interested in. There was no hard sell and I was left to browse at my own leisure until such time that I needed their assistance. When organising the finance for my car they were friendly and exceptionally helpful. I couldn't have asked for a smoother and stress free way of buying a new car. Highly recommended.

I have to say that through the purchasing stage of my lease car they were great. Always available,…read morealways willing to help, questions answered etc. Great. However, when you want to return the damn car, nobody is interested. I have left countless messages with the lady on front desk asking for her colleague (who I wont name) to contact me but he never does. The only time I have spoken with him is after having called myself AFTER he never called back - on this occasion he 'didn't get the message to call'...Good job I called back. I had a query regarding giving the lease car back and he told me to contact Ford Credit so I did. I called yesterday again having been told by this man to speak to Ford Credit which I did and they pointed me back to Pye Motors, weary of my initial experience I said to the girl "I don't want to sound rude but can I have some assurances he will call because last time he didn't" she said "Yes I'll just email him now and he will definitely get the message or if he doesn't just call back and I'll put your through" - I was just like well what's the point in leaving a message requesting a call back if I'm going to have to call back anyway - the whole point of calling and leaving a message and request is that they will now call you - The ball is in THEIR court so to speak. Needless to say; NO CALL. I called this morning and spoke to the same woman and she recognised me from yesterday. She said that she had sent the message which I didn't doubt and she said that her colleague was in today but moving cars around. She then said, rather audaciously, "DO YOU WANT ME TO GET HIM TO GIVE YOU A CALL! OR would you like to call back" I nearly fell off my seat. I replied "Well there isn't much point in waiting for him to call because he never rings me back" to which she said "well I don't know anything about that". I left my office number and we said our goodbye's. Standby, this guy is hot on it. While the above is rather trivial it is so frustrating waiting to hear from someone who you have taken the time to call and it's like they don't really care.