Great bunch of young men respectable and polite could answer any question asked.Were very…read more knowledgeable installing a new furnace and central air conditioning,Tim the sales rep knew the equipment available and helped us make a well informed decision for our home. The quote was very reasonable couldn't wait to sign and put them to work finished in 2 days,outstanding. My Husband and I are very satisfied and will recommend them.

had a sewer back up on thanksgiving. called the answering service who gave me a friday appt. of…read morebetween 8:00 - 10:00 am friday. i called to confirm on friday and got an answering machine. i called back at least 5 times but no one shows all day. i used neil thomas in the past and they have done good work. i hear they have changed hands. very sad group now.

These guys are wonderful. They are reliable, knowledgeable and polite. Always clean up afterwards…read more Came for emergency septic,AC,and furnace repair. Even after hours. Fix it right the first time,and cost is very reasonable.

From the owner: Repair Work, Service Work…read more Services Air Conditioners, Backflow Tests, Boilers, Cooling, Furnaces, Heating, Residential Plumbing, Water Heaters, Water Samples, Faucet Repairs, Toilet Repairs, Bathroom Remodels, Kitchen Remodels, In-Floor Heating

I had all of my in line plumbing replaced by Basio for $2100 with the cheapest pipes they have (not…read moreby my choice). I had a leak from the upstairs bathroom into my kitchen ever since. I have called twice to have it checked. They started charging me $40 for every call and have not repaired the issue. Asked to check the drain for sewer smell. The tech poured a bucket of water down the toliet and said it drains fine. Charged me $40.

A Basio HVAC expert came out and fixed our boiler drip from the condensation tubing, and even…read moreexplained what was wrong -- it was plugged from time and debris, and we could check and then clean if needed, annually. He then went to start the install of a second-story shower vent line to the exterior and realized he wasn't going to be able to crawl out the teeny tiny window to place the vent cap, so he called for another expert to assist on that. She was excellent, as well.

No complaints from me about this installation or neither the guy that gonna retire very soon…read more Thanks for the prompt service

They are fantastic! In a time when it is nearly impossible to get a contractor to call you back,…read moremuch less to your home, JP Benbow was there for us. They are responsive, fairly priced, and timely. We will continue to use them as we need.

Prompt, professional and knowledgeable. Fixed AC unit in under an hour. Technician explained…read moreeverything well so i understood the repair

My geothermal heating and cooling system was not doing it's job. It was not too hot in August so we…read morewere able to get by without air conditioning for a few days. I called MSI and explained the problem. They had a service tech in the area and he was here within an hour. He diagnosed the problem but was not able to fix at that time. He returned two days later and fixed it. I will recommend MSI to everyone.

HOME OWNER BEWARE -DO NOT ALLOW Gene Skinner or Matt Skinner of Skinner Plumbing & Heating in your…read morehouse or sign any contract with them as we have learned the hard way -We hired Gene Skinner through a co-worker who said they offer discount plumbing.We gave Gene Skinner $5000 payment on a $7800 job and months later the job was never completed and only about 2500 worth of work was done.Just to get that portion of the work done we had to file a complaint with the attorney General. Gene requested that we pay the full 7800 before even 1/3 of the job was complete Who does that ? We tried to resolve this issue with Gene but to no avail as we feel he was trying to rip us off completely by asking for full payment before work was done -After no resolve, we then had to get approval from the citys plumbing inspector to finish the work ourselves as Gene Skinner had not purchased any permits for the work and left our project in limbo The citys plumbing inspector was on our side and agreed to let us finish the project along with help from Kirchgessner Plumbing & Heating We then found out a lien had been put on our property by Gene Skinners relative James Skinner of Rehn & Skinner law office of Galesburg We not only had been ripped off by Gene Skinner the plumber but now his relative had put a lien on our property without any notice asking for another 2 grand We challenged the lien and it was deemed invalid The plumbing inspector was on our side. He made calls to both skinners & they knew that he would dispute them and they did not pursue the issue Years later the Galesburgs citys plumbing inspector has passed away and James Skinner of Rehn & Skinner law offices decided this was the perfect time to sue us as we would have no proof as to the details of this project as our only witness had now passed away This is what kind of people these 2 skinners are What kind of person does that ? We were then sued in small claims court and we counter-sued We still have not received any resolution except to pay for everything twice and incur courts costs as well. If you make the same mistake we did by hiring Gene Skinner -Ask many questions and talk in depth with Gene Skinner about your job and the time frame of completion as we were lied to and had our whole project put on hold because of his incompetence. Make sure you get a date of completion on your contract if you dare take the chance of doing business with them. Look them up on BBB.Org (better business bureau) and you will see they have an F business rating which is the worst possible Don't make the same mistake we did by listening to the cheap deals they have to offer as you always get what you pay for & we didnt even get that. We then hired Kirchgessner Plumbing & Heating to help fix the problems created by Gene Skinner.Dan Kirchgessner was honest and did very good quality work.Everything was completed within a few days from point of contact.We recommend Kirchgessner Plumbing & Heating if you have any issues in or around Galesburg. Contact me through this site if you have any questions about this terrible experience we had. Thank you -Justin

From the owner: Skinner & Associates, L.L.C. Provides Personal Injury, Auto Accident Claims, Wrongful Death, Fire…read moreLoss Claim, Nursing Home Negligence, Slip And Fall, Workmans Compensation, Motorcycle Accident Claims, Truck Accident Claims To The Galesburg, Illinois Area.

Very disappointed. Had a bathroom remodeled and was replacing a tub in same location and adding a…read moreshower. Had everything framed out, already purchased tub and shower faucet so and all I needed was water lines extended for the shower and shower faucet and tub hooked up. Used this company as they were recommended by my contractor. Was originally quoted $400 which included the above and setting and hooking up toilet and vanity. Was billed for 4 hours of labor at $100 hour and $200 for plumbing parts for the shower and he did not even install the toilet and vanity. Make sure you get your quote in writing. Other local plumber's rates are much cheaper