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    Lakeside Auto Connection

    5.0 (1 review)
    Open 7:00 am - 7:00 pm

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    6 years ago

    Could not find a better price than at this dealership great customer service everything was fast all questions answered now I have a new car

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    Empire Ford Lincoln

    Empire Ford Lincoln

    (2 reviews)

    Do not use service depatment!! Jesse at service department is very rude and disrespectful. He needs…read moreto be reminded US CUSTOMERS IS WHY HE GETS A PAYCHECK! Had a tail light wiring issue. Asked to come in 2 days after repair was done and told i would have to wait a week to be seen again for a literal 20 minute job. 1 year ago had control arms done on same vehicle...they messed up the alignment bad. Asked to come in to get checked...come back in a week or leave your vehicle is the response you get. They don't have loaner cars so I had to watch my tires get premature wear due to their negligence. Save your money and go somewhere else.

    RE: Service Department (VA state inspection)…read more Miserable inspection sticker experience here today. I've brought our three vehicles here for years and years for inspections. Harold would get you in and out in no time, offered helpful advice, and was very fair and reasonable about any necessary repairs needed. Apparently he retired and I will never again have any service here, after such an experience w/ the service department today. Was almost an hour before they even started inspecting my car after telling me there was only one more in line. We finally walked around to see what was taking so long and there was nobody doing anything to our car. Finally saw a mechanic walk right by me (clearly it was my car) to the service office. A few minutes later the service manager walked back over to me and told me I failed b/c of a tag light being out. $22 to fix. Ha, I'll go to Walmart and pick up the lights ($4.49 on autozone.com) which simply push in from behind a pop out panel on the hatch back - literally 10 seconds of labor. Now I've gotta decide whether it's worth saving the $16 to have to go back to this place and lose another hour+ of my life, for the re-inspection . . .

    Lakeside Auto Connection - car_dealers - Updated June 2026

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