First off, I will express that I UNDERSTAND COVID precautions as I am a health care worker myself…read more I understand having precautions in place to protect your staff and their families. But your policies are ABSURD. And your facility turned away care for a TWO YEAR OLD CHILD. Due to a stuffy nose. No fever, no cough currently present. I just needed her ears checked out for infection or fluid. How do you treat your patients? You are an urgent care that literally states on your website you treat for exactly these symptoms. Ambient Care can meet medical needs for problems such as: Sprains Minor Fractures Boils Stitches Rashes Minor Burns Cough/Cold Urinary Tract Infections Sore Throat Ear Pain Asthma/ Bronchitis Sinus Infection Eye infection or Injuries Back Injuries Sport or Employee Physicals Others When I bring a two year old children into your facility for a possible ear, I expect empathy and care. I was handed a piece of paper and if my child had these symptoms, I would be turned away. I could go get her rapid tested for COVID and then she could be treated. Rapids are insanely false, your facility should know that. And then I was told that in the past when patients have denied symptoms they truly have, the police have been called on them. THE POLICE. This is what your triage staff stated to me. So yes, I was uncomfortable answering these questions as my child was not currently sneezing, but she indeed did have a runny nose. This explains your empty waiting room. I expect better from health care. Feel free to contact me, I will answer any questions you have.

So on July 30th I walked into this facility at 730pm. They are open until 8. I hurt my arm at work…read morei just wanted to get it checked out. The lady at the desk turned me away because they didn't have time to see me because my injury was workmen's comp. She stated that they see the last patient at 745 I was there before that and still refused to see me.

I want to thank Tim Mogelesky not only for the thorough inspection he conducted of my soon-to-be…read morehome but also for his calm and respectful demeanor while explaining the report to me and particularly to my mom. You see, my mom, hate to say it, can be quite snappy and aggressive and has tested other's patience in plenty a business transaction. Tim, however, never raised his voice, never got annoyed, and throughout the conversation calmly and thoroughly explained each item in the report and addressed each and every concern that she had, which unfortunately as I've seen is not a trait everyone has. Will note of course that Tim did an excellent job at the home inspection being very detail oriented throughout. He also took the time to explain everything to me during the inspection. It made me feel better to have someone as knowledgeable and pleasant as Tim to do my inspection and to help put me at ease. Not to beat a dead horse, but want to say again that Tim's patience, calm demeanor, and willingness to accommodate the concerns of others is an invaluable trait and one that every home inspector should have.

Francis Glynn was Excellent with his inspection. Francis was professional and courteous also very…read moreknowledgeable about most things that we were concerned about. Reliable Home Inspection was well worth the money and peace of mind!!