Wow, that was so much easier than I expected! In and out in under 10 minutes, literally...I highly recommend stopping by at around 11:30 am on a Thursday. No one in the waiting room, and I didn't even have time to read the magazine I brought. Super friendly receptionist/technician to boot. Now let's just hope they don't lose my blood like the other Yelp user :-) read more

Always rude staff...limited to locations that open so early so am stuck at this location. One woman put on gloves which was great, then left went to answer phone and do some typing then came back proceeded to draw blood without changing clothes. To say the least I walked out. If you early in the am there is one woman that barely speaks English but she is at least clean and fast. read more

Was disappointed when I received a bill for $182.00. I came on 12/8/14 for blood work. The front desk lady asked for my insurance card. I told her I have Kaiser and I am going out of the network. Kaiser will not cover. The lady also took my credit card charged me $75.00. Told me I only need to pay $75 if the insurance doesn't cover. Well that is not the case. I recently received a bill. I called the billing department, not very help. I was then transferred to the Lab i went to see. Wasn't helpful either. I wrote a email to dispute the charge. Was denied. Never again am I coming back here. read more

I went to LabCorp for the first time. The person at reception was quite off-putting. She tries to kid and joke with people, but it backfires. She is very loud, and the reception area is tiny and crowded, so everyone gets to hear everything about you and your labs. I had to sit through hearing her interact with elderly people who had English as a second language. She thinks if she talks louder, they will understand better. She jokes with them, and then has to "explain" when they did not understand. The reception person told me all the directions to the test were in my packet, but when I got home, they were not. I called that office, and they do not answer the phone. you have to call a support center. I am now on hold with said support center, because no one knows about the test that I am having. Aargh. The phlebotomist is great and fast, so that was fine. The office is dingy and tired. Does not inspire confidence in cleanliness. read more

Do not go to this place in the early morning when they open or it will take you almost an hour for a 30-second blood draw. I needed to stand in the hallway waiting for 30 minutes just to check in. The front desk service (Leila) was poor. She got my birthday wrong even though I wrote it clearly on the form (not even close; not sure where she was looking). She went so far as to cross out the "Arrival Time" that I had entered on the check in sheet; was this so that management wouldn't know that I was standing in the hall for 30 minutes? She also filled in my "Time seen" before I even had finished checking in, 30 minutes before I actually got the blood drawn. Then she asks me to sign a form confirming which tests they are performing. How the heck am I supposed to know what these tests are and whether this is what the Dr. ordered - can't you read the sheet the Dr. provided? CYA at its finest. read more

Following up to say that I headed over to Quest Diagnostics. No problem whatsoever. Was in and out in about half-an-hour. You're very smart to avoid LabCorp. read more

My stomach hurt pretty bad so i had to do some blood and stool tests. My doctor refered me here and said that the results will be in in 10 days.10 days later my doctor calls me and says "oops..LabCorp forgot to test your blood".I go there again for the blood test,wait 10 more days,go back to my doctor and he says "oops...they did allergy tests on your stool samples but forgot to run the test to see if you may have ulcer or not".You can imagine how livid i was when they actually sent me a bill,although my doctor told me that my insurance will cover all my tests.Will never use a doctor again who is using this company.sloppy,sloppy,sloppy...oh,and dont expect me to pay for your half-ass done tests. read more

Fabulous. Came in without an appointment for some routine blood tests and they were very quick - I was in and out in about 10 minutes. The nice little old lady who took my blood was REALLY GOOD AT PRICKING. Now, I have a needle phobia, and I normally find blood draws quite painful (I suppose my phobia makes the pain seem much worse than it actually is). The lady who took my blood not only soothed me and assured me it would not hurt, but it actually didn't! I barely felt the needle going in at all! Left happy. The only thing that would make this place perfect is if the people here could understand english a bit better. read more

The woman seem extremely friendly and was very well trained with the needle. I can say this doc will go places.

At 6,30am no wait even without an appintment. Process was quick and painless, results were ready the next day, the European lady at the front desk/lab technician was also very helpful. read more

Sometimes you just can't trek all the way back to the hospital to have another blood panel done. The staff here were amicable, efficient, and swift. I arrived early and had to wait a bit and within 20 minutes of my scheduled appointment, they had me in and out. read more

Great experience each time.I've been here. Good friendly workers and efficient. Coming in during off peak hours is good idea.

I am appalled at how rude Natalia at the front counter was, to the point of yelling at the patients. An elderly gentleman with an English barrier was having a hard time at the self check in kiosk. A few patients waiting tried to assist but with such personal information another patient and I directed him to the counter for help. Natalia just yelled at him to sit down. I then got up to say that he needs help because of the language barrier, she again told him to sit down. Once she called me up, she asked if I helped him. I said no, that she was supposed to. Then she yelled at me that she can't believe nobody helped him. The poor man was quite embarrassed and another patient waiting actually was so offended by Natalia's behavior left and told Natalia "Shame on you." Natalia just laughed it off and still never got up to help this poor gentleman. I had been going to this location for quite a few years and I will never ever again set foot in this office. read more

In my opinion, this is the most efficient LabCorp office I have ever been to. If you arrive on time and I assume patients before your scheduled time do so as well, you will be done within a matter of minutes. The staff is friendly and professional, and assures that you experience minimum discomfort while your blood is being drawn. The facility is clean and everything is well organized. Very well managed. read more

I needed to have some lab work done quickly, so I needed to visit this location, much to my apprehension. They've improved the place since I visited a few years ago; it appeared a whole lot cleaner and the furniture is newer. The walls have been painted, carpets cleaned and the hideous water cooler has been replaced. The person managing the office was courteous and considerate, so that's an improvement. However, they are still woefully understaffed. I don't understand why, as this location is in the middle of a feeding frenzy known as the financial district, and just as in my last experience, the wait time was close to an hour. So while I give it a thumbs up for improvement, they still need to reduce the unemployment rate and hire some people. read more

I was so scared to go to this office because of the yelp reviews I read before my visit. I felt really inclined to write this review because my appointment was quick and painless! I had blood drawn (only had to get the needle in once to draw the blood, no multiple stabbing) and I was out in less than 15 minutes. The place was also very clean and organized and the staff was friendly and efficient. read more

Went here to have blood drawn for my yearly physical. Mr. Jackson was friendly, polite and smooth. As in made me feel compelled to write a LabCorp Yelp review smooth. Dude has skills with the needle. read more

Had an appointment at 7:30, arrived at 7:05. In and out in 15 min before my appointment! Natalia got the needle in expertly the first time. I have been to this location several times and the phlebotomist always gets it right without any digging. I saw they remodeled and the bathroom very clean. Best Labcorp office I have been to and I have gone to several. read more

Nice people, and short wait time. Smooth and quick draw very little pain and no soreness afterward. 4 stars because it was a smaller office and didnt look 100% sterile. Just set an appointment online, bring the paperwork required, and you will avaoid all the negative remarks people have posted. read more

I'm going to do what I can to never interact with these people again, specifically the horrendously rude Russian woman who has an astounding lack of manners. I was dropping off a sample from the doctors. I rarely go and I was confused by the entire health insurance process. I didn't have my ID card because for some reason Aetna never sent it to me, and so I was asking if it was possible to use the digital copy on my phone - but if not, I was willing to pay for everything out of pocket. I couldn't understand her due to her accent and English clearly not being her first language - which is fine, but when I politely asked for clarification, she was INCREDIBLY rude, and did not answer my questions. Eventually another employee realized what was going on and informed me I could just fill out the form straight from my phone. As I was doing this, the other woman spoke very loudly about me to her coworkers. For the length of my filling out that form, just a few feet away, she shamelessly bitched about me despite the fact we had clearly had a misunderstanding. I sat there with the friend I was with just listening to them, and she told me she had been here before, and they were always unpleasant. I wasn't rude to her, I was simply confused and unsure of what to do, I did not deserve that after a nerve-wracking doctors appointment. Rarely do I meet a person at an establishment so lacking in basic kindness and patience that I feel compelled to write a scathing Yelp review. If you can't be nice or at least decent to people, do the world a favor and get a job where no one has to interact with you. read more

No complaints whatsoever. Easy to make an appointment (their calendar is visible online), the waiting room was not crowded even at lunch time, the staff were kind and efficient, and most of all, the blood draw was absolutely painless. That sounds exaggerated, but Miranda knows what she's doing so it only has to be done once. Like a previous reviewer, my visit lasted only about 15 minutes, which I'm sure would be appreciated even more by someone with a job to rush back to...As someone new to SF who needs regular lab work, it's nice to have found a great place on my first stab (pun partially intended). read more

This place was one of the most depressing places I've been too. I had an appt on Saturday morning and when I walked in, I accidentally bumped into someone who was standing right at the door. When I looked in, I saw a room full of unhappy people and a woman screaming and running around. They were short staffed and it was so crowded. People told me they waited for over 2 hours. I decided to leave and book an appointment somewhere else. Never again. read more

Just wanted to share my experience that I had at this location. I don't do well with getting my blood drawn. I think I'm worse then my 5 year old daughter. I was helped by Gina (didn't get her last name) and I must say she was the best that I ever got my blood drawn with. I was nervous she helped me relax and calm down. I like to give credit when credits due. Most people come on Yelp to give complaints and I wanted to take the time and thank lab Corp And let them know they need more people like her to work for their company's. Thank u!! read more

My review is based on my experience as a walk-in customer. I'm sure if you have an appointment you may give a higher rating. I came here for having urine and blood tests. Overall, I had a mixed feeling about this place and it's toward negative. Pros: - Convenient location - Open on Saturday - The nurse (he is a guy) who took my blood was the only person, IMO, had the most common sense among all others. At least I had an acceptable customer service from him. Cons: - Not enough chairs, expect to wait and stand by the corner of the room. - I had about 7 people ahead of me when I signed in in the morning. I had to wait for about an hour just to have about less than 5 minutes of giving my urine sample and having my blood drawn. Each person who was waiting told me that he/she had been waiting for at least an hour and some even longer. - The process is very very inefficient. A few people came in just for the urine test had to wait for an hour. Why couldn't staffs just give them urine sample cups and this whole process could have been done in less than 3 minutes and reduce the waiting time? This reminded me of how incompetent and inefficient this system is. - FYI, the entire office consists of only 4 people. Short staffs, high profit, and greedy corporation. - No sign or anything suggest that appointment could be made. No one told me about schedule an appointment until it was too late. If I came in, saw many people in the line and there was a sign suggesting about making an appointment, I could have left, made an appointment , and come back instead. I would say make an appointment online at LabCorp website before coming in OR if you can, find a different and better company to do this. read more

everything you'd expect out of a labcorp- filipinos (all but one)! now that's who i feel comfortable drawing my blood! they're very sweet people here. yeah you'll wait a little, but it goes by. read more

Nataliya at LabCorp is the best. She is friendly, an expert at taking blood and cares about the customer. Top marks.

I've been here a few times now, each time pretty terrible. I've only had blood drawn, and that seemed to go well enough, but the apathy and incompetence of the desk staff ensures a long wait, without respect to appointment times. Or respect of any kind, for that matter. Clearly a captive clientele, as this place would never make it as an actual business. read more

Been here twice without an appointment. I was in an out and in about 30minutes during a weekday. Service is great and Torin is the best with a needle. read more

I went to have my annual follow up blood drawn. The woman at the front desk was pleasant and only 3 people ahead of me. The woman drawing the blood seemed very nice to everyone. The reason I am posting here is yes I had to wait 20 minutes. That seemed a long time but when I went in I needed 2 tubes-the woman said that is an easy one. She said she had 3 people that morning that had over 20 tubes taken. I was suddenly very happy to have my health and just think sometimes things may seem to take a long time but you do not know what some other people actually had to go through while you are waiting. Also, she got my vein the first try. I thought for what it was-a pretty good experience. read more

I have been here 4 times in the last year, and each time I've made an appointment and arrived 10 minutes early. And each time I've had to wait until at least 15-30 minutes after my scheduled appointment to see someone for a blood draw. People who had appointments after mine but arrived 20 seconds before I did were seen before me. People who had been waiting prior to my arrival were seen before me. Honestly, I'm not sure why they even offer appointments when it seems to be first come first served no matter what you do. It is the only Labcorp location remotely close to the financial district, so I'm stuck with them, I suppose. Wish they'd open up an office in downtown San Francisco (they used to have one but closed it for some reason). read more

The moody receptionist who hardly speaks english was shouting at her assistant who hardly spoke english herself as I arrived. My arrival clearly did not stop her from continuing her rant. This was all quite unprofessional. The place is grim and dirty and I got seriously concerned about my safety as the nurse (who turned out to be the moody receptionist who hardly spoke english) was about the take my blood. I faked an extreme fear of needles and left. Utter dump, avoid at all cost. read more

Labcorp staff are very professional, highly skilled, and compassionate. Special praise for Christin who works at JMMC WC.

Have been to the one on Van Ness twice. I am not at all nervous about having blood drawn but this place was a bit bizarre -- and I have to say I felt a bit uncomfortable. When I was there, about a year ago, it was a 1-man shop. the guy who checked you in also drew the blood, which was a bit bizarre. He was even more "notable" -- very big personality and very gay and..the whole thing seemed both a bit seedy and unprofessional. Having said that, they got the job done and were much cheaper than the lab at CPMC. They used to have their prices for the various tests online -- but not anymore. I just spent 20 minutes on the phone trying to get to someone with the info...since 11 tests have been ordered, I ended up faxing the list to the woman I spoke with who said she's send them back -- hoping I hear! So many people have no insurance now or high deductibles or HSA's that we all need to know what tests cost and be able to shop around. I got a bill for $700for the last blood test I had at the lab at 3838 California -- when I told my doc that was shocking he said "oh, yeah...I guess I did hear that they had tripled their prices..." ??!?!!!! read more

I've been to two locations (the one on Van Ness and this one). I won't be going to Lab Corp anymore. The service is always slow and inefficient, but today took the cake. I had an appointment, and arrived 10 minutes early. I signed in immediately. Soon after I arrived, a woman with a requisition from a doctor in Australia was called up. Well, that led to lots of back and forth, phone calls, going in the back area for discussions, while the rest of us (4 people) just waited and waited-ultimately they couldn't even take the poor woman's blood. After her, the receptionist actually got up and just went in the back for several minutes. A guy got up and went back to ask what was going on (a little impatiently, but I didn't think unreasonably) and the receptionist basically yelled at him and then after about a minute actually slammed the door that separated the lab from the waiting area. Well, no thanks to that. I got up and left--25 minutes after arrival and 15 minutes after my appointment with not one person going in back for a test. Guess I'll try Quest Diagnostics now. read more