I came by to Mi Pueblo clinic as a walk in, the front desk stuff, 2 ladies, I forgot their names…read morethey were very polite and helpful, explained to me everything I needed to know. My appointment was with Dr. Kristina Lovelace, she was very comforting, efficient, understanding, she gave me few advices how to proceed better with my healing, I wish there was more doctors like her. Will definitely recommend this clinic to everyone I know.

Pésimo servicio La verdad Nose como se hace llamar Clínica No les recomiendo Venir aqui No nos…read moreatendieron Y si nos cobraron dinero y nada de Medicamento

Make an appointment online. It's so much easier. My wait…read morewas about 15 minutes from my appointment time. This location is busy where there wasn't enough seats which was fine for me as I prefer to stand. Don't forget to check in on the touch pad. There is no one to greet you in the front or someone you can ask questions. Watch the screen for your name. Seeing your name confirms that you are there and basically it's the list of who they are serving. The technician / phlebotomist who drew my blood needs to smile or enjoy her job. She lacked energy and people person skills. Very quiet. I always say " A Smile Is Free." Next time I'll go to my regular location, Aliente, as they are always nice there.

Very disappointed with the experience we had here. We brought our ONE MONTH old daughter in for a…read moreblood draw, and the entire process felt cold and unprofessional. The technician showed little to no empathy while our baby was crying during the procedure. My wife was visibly stressed and emotional, yet nobody offered any reassurance, comfort, or even basic words of encouragement during the process. For a place working with infants and families, the bedside manner was honestly upsetting to witness. To make matters worse, we later found out our daughter has to go through another blood draw. No parent wants to repeatedly put a one month old baby through painful procedures unnecessarily. The lack of compassion and overall experience left a very bad impression on our family.

I needed labs done but didn't schedule an appointment prior to walking in. Fortunately only a few…read morepeople were waiting. Sheila got me checked in & called me back but their computer system went down shortly afterwards. She apologized but they couldn't do anything until... So I asked for her to contact me when they came back online. I was contacted a few hours later & immediately drove back. After a brief wait I was called to the desk to redo everything for check in. Another employee assisted me this time but when Sheila saw me in the hallway she apologized again. I told her I understand but nothing was their fault. I think they handled the situation very well. I don't recall the other employee's name (maybe Ciara?) but they were both so nice & very professional.

They are not clear on their hours. They never answer their phones to check the hours. The machine…read morestates drug testing during weekdays is from 8 am- 11:30 am. I arrived at 11:10 only to be told they actually close it at 11 and reopen it at 1. It's inconvenient on top of them being rude when trying to clarify and understand the hours especially when they don't answer the phone and act like you should know when it's my first time there.

I normally wouldn't think to review a lab intake location, but why not? I had to get my routine…read moreannual stuff done and my Doctors office doesn't draw blood anymore. Anyway, went to this location two weeks ago and unfortunately due to an admin screwup at my doctors office, Quest never got the order and we couldn't resolve it on the phone quickly and I had to leave. The first time the phlebotomist basically had no personality, and like a lump of protoplasm just sat there. Fast forward to today.... I made another appointment after double checking to ensure the lab order was there. Got to this location did the quick check in and waited 15 minutes. As an aside, this location probably draws a lot of its clients from sun city and Aliante in general. I always feel like I'm the youngest in the room among the waiting folks (and I'm getting up there). But what strikes me a bit off is the fact that a good number of older folks seem to have a problem using the automatic check in kiosk dealie. I've had to help folks check in on several visits. I get that having a human at a desk is costly, but it seems like it would be an improvement here. Anyway, got called (the phlebotomist actually managed not to butcher my name), went into the drawing room and verified all my information. But lo and behold..... she (Crystal) actually had a personality and was cheerful and engaging and acted like she enjoyed chatting with a patient and not just dealing with an arm and a hard to find vein so to speak. Thank you Quest!

If I could give Quest Diagnostics a -5 star review, I absolutely would--but unfortunately, one star…read moreis the lowest option. The only reason my family and I continue to go to this location is because it's literally across the street from our house. Pure convenience. Other than that, every single experience we've had here has been awful, and today was the final straw. I had an appointment scheduled for 11:20 AM. Knowing how busy they usually are, I arrived early at 11:00 AM, went inside, scanned my barcode, scanned my ID, and followed every single prompt on their check-in machine. I then sat and waited. After nearly 45 minutes of waiting without being called--while watching others go ahead of me--I finally got up to ask a staff member when I might be seen, especially since I had another appointment to get to at 1:00 PM. The employee checked the system and told me I was never checked in and that I "didn't do what I needed to do" to get my name on the board. That was incredibly frustrating because I absolutely followed all of their instructions. Being told it was somehow my fault, after doing exactly what their system required, was beyond infuriating. To make matters worse, the woman I asked for help was extremely rude, unkind, and clearly annoyed that I even approached her for assistance. There was no empathy, no attempt to resolve the issue smoothly--just attitude. The care was horrible. The atmosphere of this location is also terrible. The waiting room is tiny and completely impractical. There's barely room for people to sit, let alone for patients who come in with wheelchairs, oxygen tanks, or other mobility needs. It feels cramped, uncomfortable, and honestly not accommodating at all. On top of that, it always feels understaffed, which probably explains the constant chaos--but it doesn't excuse it. Overall, this Quest Diagnostics location is disorganized, unfriendly, and incredibly frustrating to deal with. Convenience is the only thing it has going for it, and even that isn't worth the stress anymore. I do not recommend this location to anyone if you have other options.

Labs are my least favorite thing in the world because I am terrified of needles. However, I had to…read morehave it done, so I scheduled an appointment, and went in. Their online check in is the easiest, and the best. As on as I pulled up, I whioped out my handy-dandy cell phone, and checked in. Within five minutes I received a response to proceed to the front desk. The receptionist who greeted me was very nice, and pointed me to the room. As I waited I watched As one of the labs tech walked around complaining about a previous patient. She didn't have anyone in the room with her, so I assume she was on the phone. After about 10 minutes, that same woman with redish-orangish hair walked in and asked me my name. After getting all of my information she proceeded to prepare my arm. As I turned my head, and squeezed my husband's hand, she angrily said, "What are you doing?!" I wasn't sure what she was referring to, so I asked her what she was talking about. She said I was acting weird (?) I told her that my husband is my support system, and I always hold his hand because I don't like needles. She said, "The next time you go into a lab, let someone know you need a hand to hold." Again, I was confused by her statement because holding my husband's hand didn't require a lecture. I'm not sure what was going on with her, but she clearly was in an argumentative mood. When she was done, she told me to advise my doctor of my fear of needles. For someone who has willingly come in for labs, being treated disrespectfully is unnecessary.

Went in she said didn't have orders called Dr office they say sent. Asked if I could email-had…read moreorders there. That email was not going through. Lady would not help. We r never going back told Dr to fax to Qwest. We r done with labcorp.

I had to bring my son in for Lab work. Made an appointment, no waiting at all. She did so well with…read moremy son. Thank you Lisa. You are truly amazing at what you do.

I don't often go out of my way to leave reviews, but today was one of those days I felt compelled…read moreto, thanks to the outstanding service I received at Clinical Pathology Laboratories. I cannot say enough wonderful things about Lisa, who truly went above and beyond to help me when I needed it most. I had driven across town with only a short window of time in a very busy week, and I wasn't aware that I needed a lab order, which my psychiatrist hadn't provided. Lisa didn't need to go the extra mile--but she did, without a second thought. She took it upon herself to call multiple offices to track down my psychiatrist and have the lab order written up, sparing me a lot of stress and hassle. She handled it all with such warmth, kindness, and patience. Lisa was incredibly sweet and went out of her way to make sure I was taken care of, even when it was outside her responsibilities. She's truly the salt of the earth--a compassionate and dedicated phlebotomist who genuinely cares about her patients. I'm beyond grateful for her help and will always remember her kindness. not to mention she is the best at her job when it comes to blood draw. I didn't feel a thing. Thank you, Lisa.

Thank You to Nicole at front desk for being a customer service Angel. She was such a sweetheart on…read moreFriday morning around 10am the 7th of June. She saw I needed help And stepped in and took charge . Thanks girl! Miss Bianca appreciates you and you are a gem doll !!

This location treats people like crap. I came already they told me my paperwork wasn't right. So I…read morehad my doctors send the paperwork via fax. I came in the next morning they put my lap paperwork in the trash. They the lady got some paperwork out of the trash and said it was mine. They did the bloodwork. I go to my doctors office they tell me I have to go back and do the bloodwork work again. The reason why is because they did my blood work under someone name. So I come back a week later to do my bloodwork and the lady behind the desk that took my paperwork out of the trash told me there was nothing they can do about it. So they don't care about their patients. There is no privacy act in this location. They talk to you like you're stupid when they made the mistake. No apologies no nothing.

If could give 0 stars I would. On june of 2021 i was in a car accident two days after the accident…read moreI went in due to severe paid in my neck and shoulders with some abdominal pain. I went in with a doo-rag, sweats and a hoodie. Was looked at suspiciously but thought nothing of it. After waiting and being sent into an examination room I explained the car crash, what happened and the areas affected. The nurse taking down my history asked me the basics. Me having ER nurses throughout my family (aunts, granny, mother) i know doctor, lawyers are not who you lie to. So i made sure to let them know that I didn't do drugs and rarely drank, i dont even like to use Tylenol and Ibuprofen, but was a heavy cannabis user (in terms of dealing with pain) [I have been in the cannabis industry for a long time consultin/managing working with cancer patients to manage pain and nausea during the medical only years] - I saw the nurses eyes roll as she wrote this down. i was already getting side eyed but that must have been the thing that set them off because i was treated as if all of my pain was fake. Everyone became extremely dismissive, they reluctantly and with attitude told me they would give me a CT scan. As i went through that process the tech doing my CT asked if i had any other paid i described areas around my eyes and head and how it felt kind of dull. He looked at me and without a seconds thought said "this sounds like a sinus infection, we cant give you anything for that but we can suggest some medications" i looked at him like he was dense. And kept to myself. I get the scan wait for the results and the physician looking over the results comes in and checks me out. Touching my neck, my abdominal. I gave her detailed account of the car crash, how it happened, how i was positioned and what i was feeling. She tells me off the cuff "well we cant give you anything for it, just ibuprofen" I am shocked. She doesn't talk about or try problem solving just telling me that she is waiting for my scans. 10 mins later Gets my scans, and tells me there is swelling but nothing serious. Pain should go down and to put ice on it. I know and feel something is wrong so I call my friend a former cop, she gets me in with a chiropractor that very next day. In the mean time I call my aunt (now retired) and she agrees, she was so pissed she almost called herself but I told her not to worry because we had other family matters going on at the time. I go to the chiropractor he doesn't want to touch me before knowing whats happening. He orders an MRI and a CT scan- days later after getting the results 3 of my vertebrae are rubbing against each other cuz i had blown out disc. My lower abdominal pain was because two disc were pressing against my sciatica!!! Over time i started to have partial paralysis in my left and right arm. Very poor grip strength. All the of the medicine professionals i saw from then on were kind, patient and understanding never dismissing me very worried about solving the problem. Ultimately i had to get a ACDF surgery on 3 vertebrae in my neck and cortisol shots in my lower back!!! If i had just listened to them i would have been in a horrible place. Luckily through love and care from professionals who actually LISTENED AND CARED; I am back on my feet. I am powerlifting and close to where I was prior to the car crash. Still have a lot left to do an go but I am a firm believer in CROSSFIT and what it has done for me. I have NEVER been treated the way i was treated there. AVOID THIS PLACE LIKE THE PLAGUE. Listen to your instincts and make sure to write down names of every one who helps you. Make sure you get a 2nd and 3rd opinion! I know this is years removed; but have u ever had such a bad experience you just wanted to leave it all behind? I was in such a bad place trying to pick my body up to be as functional as possible I didn't want added stress, from something i couldn't control. i just wanted to leave that experience behind but now I am absolutely making sure ppl avoid these types of places and go to real hospitals that care. Hope this helps anyone looking; SUMMERLIN hospital, Valley Hospital, Sunrise - those are people WHO CARE

If I could give -1,000,000 stars, I would. This place is absolutely horrible and completely…read moredisgusting in how they treat people. I went to the ER after a car wreck. I handed them my insurance information right when I got there. All they did was take my vitals, ask where I was in pain, refer me for pain management, and I left. That's it. No surgery. No procedures. No real treatment. Just a basic walk-in ER visit. I assumed they billed my insurance like any normal, honest facility would. My insurance would have paid the allowed amount and that would've been the end of it. Instead, they decided to put a lien on my insurance settlement check for $15,000. $15,000 for vitals and a brief ER walk-in. They didn't even have the decency to tell me they were doing this. There's apparently no law requiring them to bill insurance first, so instead of accepting what insurance would have paid, they chose to come after my settlement so they could try to get more money. Almost a year later, while I'm finally getting my payout, my lawyer informs me they placed a lien on any money I receive. For what? For walking into the ER. They are not here to help people. If they think you might receive money from an accident, they will absolutely try to grab a piece of it. It feels predatory and greedy. They care more about squeezing every dollar they can out of you than actually helping patients. Do not go here. They are worthless, dishonest, and completely out of line. If you value transparency and basic decency, stay far away.

This was the easiest way to get my employer drug screening. I was literally in and out in about 15…read moreminutes. Appointments are not necessary, and everything was easy and smooth. I would definitely recommend this location for any lab needs.

I had a full panel done here by Audrey. She is fantastic. She got my blood drawn on the first try…read moreand I barely felt a thing. She's also very informative and sweet. I I would highly recommend her if you're in Las Vegas. 20/10. Thank you girl!