This is the second time we went here. Having tried before and were disappointed, we thought... why…read morenot, let's give it another try.
Where to begin....once we were seated we waited while the 6 or 7 servers spun around the room. After some time, I could not even understand what each was doing. They all seemed to have every job and no job. Finally, we asked the chief server to take our aperitif order. We had a chance to review the menu and while it is a nice menu, the prices were 30% higher than what should be. We have never had the specials explained and had to ask two times for our aperitif. We finally ordered our food and were nervous because the prices just seemed too high for what we were seeing. We went ahead and while we waited our wine came. The wine was served as a cider- no explanation, no pause and even after requesting to have the bottle and ice bath left at our table it was put in the center of the room.... too far for us to serve ourselves...which is exactly what we had to do while we waited for the food.... some 20 min. Now, that could be ok, if the entree arrived or if there was a little something served, but it was all just so terribly timed. All of a sudden, everything came and our plates were served and taken quickly.... it was just a strange experience and felt like a non-professional service. Having lived in France for 8 years, in my experience, this is not normal for what this place aims to be.
After we were rushed through our dinner, pretty much all the staff disappeared! We had no idea what was happening... some 10-5 min later we realized that the whole staff was eating in the next room. We knew that because they kept calling to the single server left to clear their plates.... through the open door! Now, everyone needs to eat, but we hadn't finished and ... well, it felt rude and sloppy and not professional.
When we finally were able to get anyone's attention, we were treated like we had interrupted them. sorry/not sorry
Overall, this was just a terrible experience. The prices were too high, the service was horrific and the overall food experience was sub-par.