My husband and I went to Villa Crespi in May, 2024. We have been to many Michelin three star…read morerestaurants and had an all encompassing, fantastic experience. We were seated in a beautifully decorated which was completely silent. There wasn't any friendly chatter with the servers. It was a very " serious" , without joy experience. I was served a tuna dish that didn't have any flavor. I pointed it out to the server and he said, "I understand" and nothing was done. I would not go back, there are too many other exceptional options.

While the hotel itself is undeniably beautiful, our experience unfortunately did not match the…read moresurroundings, nor did it align with the overwhelmingly positive reviews we had read on Google and TripAdvisor. Our dining experience in particular fell significantly short of expectations--especially considering the three Michelin star rating. I have dined at many Michelin-starred restaurants, including many with three stars, and unfortunately, this was well below even one-star standards in terms of both cuisine and service. For context, in the week prior to our visit, we dined at two different two-Michelin-starred restaurants, both of which provided far superior culinary experiences. Below is a summary of the issues we encountered: * Wine pairing: Poorly matched and inadequately explained. The sommelier's descriptions were difficult to hear, and the selections seemed obscure and mismatched to the dishes (e.g., a Nebbiolo-style red with fish). The pairing did not represent good value and gave the impression of cost-cutting rather than quality. * Lack of flexibility: We were told the wine pairing could not be removed from the package despite my partner being unwell and not wanting to drink alcohol. This was a disappointing and rigid approach in the circumstances. * Menu inflexibility: Requests for alternative dishes, despite the kitchen clearly having the necessary ingredients (e.g. beef rather than lamb), were declined without explanation. * Dismissive communication: Staff made confusing remarks, such as referencing an inability to send frogs' legs to our room--despite no such request ever having being made. * Basic service failures: Salt and pepper were repeatedly removed from our table, requiring us to request them multiple times. Staff also made multiple attempts to clear unfinished wine glasses. * Unacknowledged departure: My partner left mid-meal due to illness and dissatisfaction. It would have been appropriate and appreciated had some gesture at least been made in respect of this. * When I asked for one more of the small Petit fours croissants a few minutes after they were brought out, I was told the kitchen was closed. These are clearly pre-prepared items, so this response felt unnecessarily inflexible. I also pointed out that my partner's petit fours (included in her dinnner) had not been served, but was again told the kitchen was closed, with no further explanation provided or resolution offered. Altogether, the experience felt frustrating and at times petty. This was surprising and disappointing given the cost. For €2,500 for dinner and overnight accommodation, we expected a refined and memorable experience. Unfortunately, this was not delivered. The service was inflexible, inattentive, and lacking in the generosity and professionalism one expects at a three Michelin star venue. The hotel side of our stay was somewhat better. Overall staff were professional and helpful, although at 1,500 euros per night, one would expect that. However, there were concerning lapses. There appeared to be no "Do Not Disturb" sign in the room, and as a result, a cleaner entered without knocking while my partner was still asleep. Even if it was close to check-out time, we had not yet left, and this lack of basic courtesy and privacy was unacceptable. It is not appropriate to walk in without knocking. We could easily have been in a private or vulnerable situation.

Classy elegant hotel, in walking distance to so much. Our favorite part of our experience, besides…read morethe exquisite service was the gorgeous refreshing pool.. The view, outdoor space was gorgeous. Very highly recommended.

Wow, what a fine hotel in a beautiful setting on Lago Maggiore. Our room was clean, quiet and…read morelarge with a balcony overlooking the Lake. Everything about this hotel speaks of elegance. Staff was friendly ans easily communicated in English. We felt right at home in this hotel. We would like to return again.

This was a totally amazing place to stay! Elegantly done! Our room had a beautiful view of the lake…read moreand Switzerland. Great service! The buffet was elegant it was like being at wedding reception. The best part was getting a pitcher of coffee in the morning. It's hard to find a place where you can get a whole cup of coffee and not a shot of espresso.

Hotel Regina Palace is a majestic Art Nouveau building offering refined classic-style interiors and…read morelarge grounds with pool. It is right on the shore of Lake Maggiore, in Stresa. Rooms and common lounges are all decorated with antique furniture, rugs and historic chandeliers, all giving a sense of history and nobility. Rooms overlook either the garden or the lake and some also feature a spa bathtub. Service from checkin to bar service were out of this world. The spa is a great addition to your trip if your looking to relax, with a nice deep tissue massage, and then relax in the cave pool, hot tubs and saunas.

Anyone who has any complaints about this hotel is crazy. Everyone in my tour group wants to come…read moreback to Italy just to stay here. Ask for lake view room.

I actually stayed 2 nights at the Hotel Splendid during my 1st trip to Baveno, Italy on 5/26/2013…read moreand 5/27/2013. Both in May and later in June I was with Trafalgar Tours (two separate tours). So altogether I stayed 4 nights at the Hotel Splendid in Baveno, Italy in 2013. I'm glad that I did, it's one of my favorite hotels in Europe. Plus, I took photos.

I loved this hotel! The location is perfect, only 5 mins. away from MXP by free shuttle. The…read moregrounds are quiet and it doesn't feel like an airport is nearby. The room was small, but beautiful. The bed a bit too firm, but didn't keep me from sleeping well. Lots of storage if you need it, and a clean, lovely bathroom. The bar and restaurant were great, good food, and a breakfast was included with my room. I will absolutely stay here again when I fly in/out of Malpensa!

This hotel is magnificent in its history and architecture and could be so much more! It is a 2 min…read moredrive to the malpensa airport with free shuttle. I dropped off my rental car after checking in for one night, and now I don't have to worry abt anything other than catching my shuttle in the morning. They picked me up after my rental dropoff 10 min after calling the front desk. Rooms are a contrast being recently renovated to the most modern looks and functionality. I am impressed! The restaurant deserves its own Yelp as it has a very fancy menu and served very professionally. The quality of food is amazing and the presentation is very artistic. I will most certainly chose this hotel on my next visit as it is not just convenient and affordable but a spectacular site on its own merits. There is a ballroom in highly decorated renaissance style with painted vaulted ceilings and great outdoor areas that are perfect for special events such as weddings!

This hotel was stunning! The hotel is located in Stresa, also known as the pearl or Lake Maggiore,…read moreclose to the Italian border with Switzerland. Once an aristocratic estate, the Grande Hotel Bristol has been converted into a historic high-end hotel. The hotel has an opulent lobby, lush gardens, spacious dining rooms, and over 250 rooms spread across the property. The hotel faces Lake Maggiore, allowing guests to enjoy a wonderful view of Isola Bella, one of the three private islands in the lake. For obvious reasons, this was my favorite hotel from this last trip to Italy.

Enjoyed our stay at the Hotel Bristol. We were warmly greeted by reception upon arrival; even shown…read moreto our room a bit before check-in time! The first floor space was large (2 closets with plenty of hangers) and overlooked the large, lush gardens that are so beautifully maintained in this 150 yr. old former family residence. Though face towels are mere linens, the shower water pressure and temperature controls worked well. Room thermostat control was great too. Our tiny twin bed mattresses were a little lumpy, but otherwise OK. Morning breakfast options were wide, varied, and beautifully presented. Do try the fresh squeezed OJ! Recommended spot to stay!

I stayed here for a beautiful wedding last week! Staff was not only great with customer service,…read morebut also very fun and friendly. I got the junior suite Lakeview room, which is located on the first floor (Room 105) and it was just perfect! Breakfast came with the room every morning and food was great! The hotel itself had very intricate and lovely decor. It was extremely hard to not want to take photos of every little detail. Even the elevator was very well decorated, and we took multiple selfies in the elevator alone. My bed was extremely comfortable.

We had decided to visit Milano and the Italian Lake area. We ended up deciding to fly to Milano…read moreand visit Lakes Maggiore and Como. It looked best to go to Maggiore first cause it is not far from Malpensa airport. And the biggest attraction on Maggiore seemed to be the Borromean Islands, so we planned to stay close. This led us to the Hotel Villa and Palazzo Aminta. What a fortuitous chain of events!! This property is in the most beautiful location. Great views of the Lake and the Islands! Terrific, luxurious guest rooms. And the most genuinely friendly and accommodating staff I have ever experienced. I bet I have stayed in nearly a thousand hotels in my life and I cannot think of a better one. If you get anywhere even close to northern Italy, you must stay here.

This is a beautiful property with lots of amenities. Very good co-Ed spa, our room had a…read morespectacular view of Lake Maggiorie. It has a restaurant on property and lobby bar close to the center of town, breakfast included but very limited choices on the buffet. If you want cooked eggs it's $10 extra. For lunch and dinner we found the restaurant t to be pricey and not very good. Good gym, lots of windows and natural light, clean. I would say the big reason our review is getting a three is because almost every employee we encountered could use some training in customer service. They have a certain way of doing things at this hotel which is fine, but much better received when said with a smile, especially when the answer to your question is no. Usually in a four or five star property the staff try to accommodate guests. We didn't find that to be the case during our stay and would have enjoyed the no's and our stay there more had there been more yes's and the no's at least presented with a smile. Also the massage from the spa was not good, I paid extra for a deep tissue massage, it was like a pressure point massage not enjoyable. And the sheets and towels on property are hard and scratchy not soft as you would expect at a nice hotel such as this one. It's also strange that you cannot get two keys for your room, another no.

This is a beautiful baroque hotel - if you like that sort of thing. Everything is gilded in gold…read moreand covered in mosaics. They are celebrating their 150th year this year. While I didn't stay there, I did visit for drinks in the lounge. They have a nice full bar and all the drinks were made well. As per the usual in Italy, ordering drinks comes with complimentary snacks - little bowls of pistachios, chips, etc. Looked over the pricing for the rooms and I'd say it's reasonable for the area and level of the hotel.

One of the best hotels on Lake Maggiore, in my opinion. Close to Swiss border, the hotel is an old…read morerenovated villa, with an English landscape park: the look of the hotel is wonderful and attractive. Its restaurant is characterized by pastel colors, and the best dishes are usually the vegetarian ones, as well as grilled meat and fish dishes. The view on the lake is superb, especially in summer. Its 25 rooms have a private bathroom, satellite TV, wireless connection, and much more.