Use DHL services at your own risk !…read more
If the supplier does not mention the shipping costs on the invoice, DHL takes an arbitrary amount for import tax calculation: 2.5 times the real cost in my case !
At the end they charged me about 400 euros of taxes, about twice as expected.
In addition their customs service is incompetent and unrespectful to his customers:
3 weeks for a reply to my email ! They never answer the phone as you may expect. They just leave you out in the cold.