With three pools, one of them Olympic size and two others heated and child-friendly, this is…read moreclearly the best spot to swim if you live in northern Paris. (There's also an ice-skating ring, café and workout area but none have been tested by me, so this review concerns the pool activities only).
Despite the largess and sophistication of the space, there are some serious technical and service issues at this establishment. For one, the staff is just about as friendly and knowledgeable as a plank of wood. When I called to find out whether my toddler could wear bathing "shorts" instead of a speedo since that's all I had for him, they said, "bien sur" (of course) on the phone.
Fast forward ahead, after many parenting pirouettes to get said kid to the pool and then undressed, changed, showered, suited up with wings, and happily swimming around, after only 10 minutes in the pool one of the guards comes up to me and tells me that my kid needs a different swimsuit, and that the one he's wearing isn't allowed. I tell them that I called specifically to ask and was told it was fine, he said, no it wasn't and that they sold baby diapers and speedos for kids at the front desk and that if we wanted to stay we'd have to change him pronto.
Without the energy to back track, reverse and do it all over again while soaking wet, we left the pool. I complained at the exit and they gave me two free tickets to come back. A nice gesture, but one that I'll probably never take up. Too much of a hassle to trek there considering the pool by me has super friendly service and a nice size kiddie pool.