They are good. Drivers are mostly respectful price is pretty good. Sometimes hard to get them on…read morethe phone to get a cab.

If I call a cab to pick me up after I finish work at 8pm, it can arrive up to an hour late. I…read moresuppose you have to reserve a cab hours in advance

I just called to report Cab #13 and the woman that answered the phone barely had a pulse and…read morecouldn't have cared less. I was driving behind #13 on 76 East towards Philly for several miles while he swerved all over the road and almost caused AT LEAST a dozen accidents including almost hitting me. I'm not talking aggressive cabbie driving, switching lanes and all that...I'm talking straight up drunk driving behaviors like straddling the middle line repeatedly and swerving within inches of other cars multiple times. He was WORSE even than a drink driver and could've killed multiple people. He shouldn't even have a driver's license let alone be driving for a cab company. I've never seen a worse driver. Judging by the rest of the reviews this company will clearly KILL YOU! STAY. AWAY.

Well grab a cab almost got me killed. Was gonna take taxi to philly. taxi #97. They wouldnt give…read moreme his name. He was looking at his phone, and lighting up in a pouring rain storm. Runs the curb near queen city restaurant at 50 miles an hour. Says there was something in road. No one around us hit anything. Had no concern if i was injured. They send truck with tires to cover up accident. He totally destroyed two passenger side tires. NEVER EVER USE GRAB A CAB. YOUR RISKING YOUR LIFE. DISPATCHER WAS MORE WORRIED ABOUT TAXI THAN ME ! There is no 0 or they would get it.

Any taxi service is better than grab a cab. Driver 97 almost got me killed. NEVER USE GRAB A CAB !…read moreYOU COULD DIE !

Who ever answered the phone on july 5, 2017 was rude and disrespectful. Higher those that care for…read moretheir job.

The driver was on time and we got to the airport on time. He didn't greet us nor communicate for…read morethe entire trip. I accidentally left my hat and mittens in the car. Called the office without receiving a call back. We contacted the driver directly and he still had them in the car. We were able to drive to his house to pick them up. ?is this good customer service?

I paid extra for the driver to to meet my elderly mother inside the Philadelphia airport with a…read moresign. I called numerous times to confirm the details. They assured me we were on the same page and all set. My mother arrived at the airport and the driver was not there and she began to panick. She called my crying and there was very little I could do to help. He was late and did not greet her as we agreed to which was the most crucial component here as she is old and does not get around well. I would not recommend this company with your travel needs or trust them with the transport of your loved ones.

Used this service several times. Very good experience each time. A great value for the service!read more

Dependable and friendly Very nice clean taxis and always on time. Would recommend to give them a…read moretry. They are open 24 hours

Alex Smith, my contact, helped get my daughter's Vespa to her on time, in great condition, at a…read morevery affordable price. Highly recommend this agent and PHL.

Booking was easy, the driver was on time, car was super clean, no worries at all about getting to…read morethe airport at 5:45 am

Uber will always get 5 stars from me…read more Living in one of the 5th largest cities in the U.S., it is often hard, no, impossible to be anything other than a nameless face in a crowd, an otherwise anonymous customer number or just a delivery address. As many issues that Philly might have, there is an unfettered joy and sense of adventure for me with the random, chance encounters the city offers. As I am conveyed back and forth to the South Street vet with my sick little white cat, once again I get to have some funny, interesting, happy, poignant and occasionally simply dull, yawning interactions with Uber's legions of drivers. I love getting a minute peek into the thoughts and lives of these drivers who are so often taken for granted and treated like robots. Sure, some of these folx have complicated lives, second and third jobs and want nothing more to get through their shift in peace and quiet. As an introvert, I always test the conversational waters when I step into an Uber vehicle. If the driver answers me in monosyllables, I take it he or she simply wants to drive, thus I keep to myself. Some drivers are possibly bored yet enthused about chatting so as a result I have been privileged to learn about their families, their country of origin, their snack preferences, some of the odd/interesting/pesky passengers they've conveyed, music tastes and most of all-how connected everyone of us really are. Almost as good, since I don't drive, is having the little kid in me awakened and absolutely thrilled at going out for a car ride. (Sure, it isn't free but the little boy in me never even considers that. He simply has a blast seeing the city from a vehicle...) While Uber is a business, it would be nothing without its drivers. Sure, sometimes they are slow to arrive or they flip your trip to another driver. From time to time, a driver is having a rotten day and acts out a bit. Examine your conscience. Haven't you had similar days or nights, no matter what you do for a living? Rather than bitching and moaning, treat your Uber ride as a way to connect with someone you'd probably never meet in your regular social circle. See your driver like the unique, silly, grouchy, aspiring, single parenting, hard working, dream filled human being they are; under the t-shirt, under the jacket, under the trucker's cap, behind the knock off shades-they are someone just like you.

On Monday, January 19, 2026 about 3;30 pm, I decided to call an Uber for a ride from Whole Foods…read more The app promised it would arrive in just 13 minutes. However, after waiting and trying to reach the driver with a call and a text--without any response--I found myself increasingly frustrated. After 15 long minutes with no sign of my ride, I had no choice but to request another Uber. This experience was simply unacceptable! It's hard to believe that with all the advanced technology at your fingertips, the system could fail so completely. I tried to cancel the ride, but it said it would take 16 minutes! And let

I needed to coordinate a ride for my elderly mother to go to a medical appointment, from Montgomery…read moreCounty to Philadelphia. The ride was easy to book online but if you need to change the reservation, you have to call a number and it's a guy picking up who doesn't answer the phone with the name of the company or anything, and he's also very abrupt. The driver was 15 minutes late picking up my mom - no notification - which made her frantic with anxiety and I had to stop her from driving herself. Pluses were that he was apparently a good driver and they made it in time but still: unnecessary agita in terms of booking and the lack of communication about being delayed.

Booked for a local concert at the met, and also for a concert in Brooklyn…read more Will book again. On time. Excellent driver.