Clean. Washer and dryers all worked…read more Lost a lot of money in the coin machine trying to purchase Tide. Nobody there to give me a refund. Yes, credit cards are accepted at some of the machines.

The day I did my laundry here it was 86°F (30°C) outside, and the laundromat was even hotter than…read morethat. There was no air conditioning. There was no fan. The sun was beating in through the huge front windows, and there were no shades or curtains. There was, however, free Wi-Fi with a password posted on the wall. About ten people were doing laundry. The laundromat has only four plastic chairs. Everyone was hot and sweating profusely and taking turns sitting down. Some people carried the chairs outside to sit on the sidewalk right in front of the laundromat, but that was in direct sun. One customer then carried his chair across the street to sit in the shade and sat looking over to the laundromat. The machines only take one dollar Canadian coins. A change machine is on the wall. A load of laundry costs four dollars. The dryers cost one dollar for 12 minutes. A small box of Tide powdered detergent from a machine on the wall cost one dollar. The machine worked fine for me, but the woman who used it after me did not get any detergent. She tried with a second coin, and again, did not get anything out. The coin return did not work. No attendant was on the premises. There was a locked door to an office in the back, but the woman who lost two dollars in the broken machine checked regularly to see if anyone was in the office, and no one was, for over two hours. By the time I left, no attendant had shown up. There was no number posted to call if you had a problem. The laundromat is on a steep hill and does not have a parking lot, so you have to park a block or two away and hike with your laundry. Or find someone to drop you off in front of the door and pick you back up later. Or just find a better laundromat!

I have mixed feelings about this place. Our concierge at Chateau Frontenac referred us here on…read moreChristmas Eve - we had a ton of laundry to do and didn't want to hang around one of the self-service laundries all day, and the hotel charged anywhere from $3 to $10 per item to launder. I took two suitcases to them in the morning and they were done by mid-afternoon. When I came to pick up, the bill was $212. Now granted, they did a terrific job, pressing and hanging each item, and on Christmas Eve no less, but really all we wanted was for someone to throw them in the washer and dryer. Lesson learned, I suppose.