Compré dos batas de baño de la marca Calatea, SKU: 41108910, modelo VIENA G, que llegaron el 30 de…read morediciembre de 2025. Al lavarlas para usarlas, noté que se destiñeron y mostraron colores rosados en las fibras, lo que indica una calidad muy deficiente. Al reportar lo sucedido al día siguiente, 31 de diciembre de 2025, a Palacio de Hierro, no quisieron asumir la responsabilidad por el mal producto, argumentando que ya había sido lavado. Es importante mencionar que las batas nunca se utilizaron, por lo que considero que una devolución o intercambio sería lo más apropiado. Sin embargo, el centro de atención al cliente no supo ni quiso ayudarme en esta situación. Les aconsejo no adquirir NADA de la marca Calatea.

La atención al cliente es pésima, son muy groseros y déspotas. Me robaron una tarjeta de crédito y…read moreel ladrón se compró algo de $10,000 y el equipo de seguridad no hizo nada. Eso fue en la suc. de Querétaro. Además venden cosas muy chafas a precios altísimos. Compre una rasuradora y al mes se descompuso.

This store is the closest location to where I live, which is about a half mile away. I've come here…read moremore than a dozen times, and I would rate this store somewhat lower than your average location in the United States. The interior of the store appears to be working out and in serious need of a remodel. The floor tiles are a mismatch of various fixes and patches that they have done over the past twenty years. Not only that, there are products and trash strewn about the aisles, This store carries most of the grocery products that I need, but often times they are out-of-stock for certain brands like Maruchen. Moreover, their produce is priced significantly higher than what you would find at a local market. That being said, this store doesn't always have the lower prices on products.

Taking over the old Aurrera that it was here, which i never visited, As always reason we all go to…read morewalmart its... to save money, unfortunately they are doing what they do best, knocking off the competition first then knocking their prices up afterwards, although they dont have to do much of that around here, it really is the only option around, there is a soriana at the buenavista plaza, but its like 15% more expensive by all means and the nearest comercial mexicana its several miles away. As far as the location is .. compared to other ones, you can feel the hostility with the security, as soon as you walk in, you are profiled by some overdressed rent-a-cop guys and one day i happened to be not on my greatest outfit and knew they were just walking around with me all around the walmart, haha jokes on them, but anyways besides that, i like the place because it has wide aisles and place its not as crowed as many other walmarts we see around. Either way, place has its own parking so its always a plus, same thing not as big as you could wish for, cashiers are the 1 in 2 design so, bring your own bags its a must because there is never big size plastic bags at this place and dont seem to encourage to use the green ones... for some reason i think this place should've left to be as an aurrera, but well it is what it is. The worst thing besides the hostile and dirty environment (at times)... its that they close at 11pm... its like... idont know it still too early thou... it feels like it could be open late. too

Compré dos batas de baño de la marca Calatea, SKU: 41108910, modelo VIENA G, que llegaron el 30 de…read morediciembre de 2025. Al lavarlas para usarlas, noté que se destiñeron y mostraron colores rosados en las fibras, lo que indica una calidad muy deficiente. Al reportar lo sucedido al día siguiente, 31 de diciembre de 2025, a Palacio de Hierro, no quisieron asumir la responsabilidad por el mal producto, argumentando que ya había sido lavado. Es importante mencionar que las batas nunca se utilizaron, por lo que considero que una devolución o intercambio sería lo más apropiado. Sin embargo, el centro de atención al cliente no supo ni quiso ayudarme en esta situación. Les aconsejo no adquirir NADA de la marca Calatea. Adjuto las fotos que muestran lo que supuestamente compré y lo que obtuve tras lavar el producto una sola vez.

I've always been bewildered whenever I come into this store jist because of the sheer size and…read moreincredible selection. It is like this place thought about everything someone would want to buy. Whether it be food, clothes, or electronics, this place has more variety than anyplace else. I've been to one other location to purchase clothing, and I actually just happened to come across this store by chance. I actually did need to replace a couple of t-shirts that got torn, so I came to see if they have something similar. Whilst they didn't have exact matches for the shirts I was looking for, they had several more that were kind of close. Really this place is so huge, you are bound to find what you are looking for.

Was passing through on my way over to the airport and heard lots of good things about the place. It…read moresurprised me as it is set up a lot like department stores in the old days where you have a full department store with clothing, electronics, toys and all consumer goods, while having a full-blown restaurant built-in. This is no little café, it is a fully competent restaurant serving breakfast, lunch and dinner served to your table. It was a lot like you would expect in Mexico, home cooking, good and at a fair price. Customer service was excellent and the entire location was spotless as far as everything I saw. Would definitely recommend!

Amazing place! It's located not in the best part of the city, but I love the food and service…read more People are very kind and helpful. We took my husband's family out for dinner and were pleasantly surprised by the quality of the meals. The only reason I don't give 5 stars is because we had to wait 20 minutes to get a check and never got a box to go as was asked.

This mall is very convenient and pretty big. The food court is on the third floor and the movies…read moreare up on the fourth floor. We ate at the food court twice since it was close to our hotel. The food court has many options form Chinese food, to ramen, KFC, Subway, McDonalds, and Dominoes to name a few. There were workers going around cleaning and tidying up the area. The mall was clean and beautifully decorated for Christmas. We stopped at Pull and Bear and bought some accessories and clothes.

Compared to malls in Polanco, this mall on the border of Roma and Juarez in Mexico City had some…read moregood options for clothes. Unlike Polanco, could even find a few sale racks. At the New Era store here, was able to score some CDMX exclusives. Food options here were pretty weak, but I was able to shop exactly for what I was looking for.