great location overlooking Plaza Mayor excellent service…read morevery fair price available valet parking at a fair price breakfast included

This hotel has such a great location, it's just crazy! You're basically at walking distance from…read moreevery major tourist point. However, it is a little hard to get to via car since the streets are limited to local and business vehicles. However, if you're staying at the hotel, they do provide valet parking for your car for 15 Euros per day- which is great as we nearly got fooled by a public parking lot charging 30 euros! There are all kinds of local restaurants and tapas/bars right next to the hotel, all at a reasonable price. The only reason I'm giving it 4 stars is because our room was non smoking, yet it smelled as if a chain smoker was standing inside the living room. Maybe we shared AC vents with another room? Not sure. Other than that, this hotel is one for the books and very much recommended!

Great place to stay, friendly and efficient staff. Soraya made great suggestions of places to visit…read moreand things to do. Centric location to visit the wineries. Clean and big rooms. Awesome view. Definitely recommend.

We checked in to this beautiful Castle, Nuria was super nice and friendly. Every inch of the…read moreinterior reflected the elegance of a castle, even our bedroom was surrounded with limestone and all the furnishings, armoire and chairs are carving from centuries ago. The unbeatable view from the rooftop especially at night is fascinating. You ever want to feel like royalties at least for a few days, come stay here

This hotel is absolutely amazing. The rooms are very nice, the breakfast is delicious, the service…read moreis absolutely amazing. When I needed their help they were on it! They made sure that I had an amazing stay in their hotel and it really was. If I'm ever back in Madrid, I know for sure I'm going to stay here again!

First, I must admit this is the most beautiful hotel we have ever visited. The rooms and the…read moregrounds are simply beautiful. The room amenities are special. The bellman was lovely and helpful. Sadly, our rooms had NO ac! It's middle of October and they tell us the ac has been officially turned off and the heat is turned on. It's blazing hot in the rooms! We had 5 rooms and no one got a good nights rest throughout our stay. We kept the windows and doors open in order to get a tiny breeze but unfortunately woken up to the sound of construction! Had they disclosed this information, we would have never stayed here! We need ac to sleep! The breakfast is hands down plentiful and delicious! The tapas in the gastropub were all delicious! Order the red bean soup! Another huge disappointment was dinner in the restaurant. We had to preorder our meals 2 weeks prior to arrival. The server seemed both surprised and annoyed that we wanted to order appetizers prior to our main dish. 6 of us ordered a chicken soup but they only had soup for 2 people. Three of us ordered the duck. It was uneditable! Tough as nails. The lamb skewers had more bones than meat. We had to ask if we could order dessert, again, the server seemed annoyed. My husband drinks rum & diet and after a few drinks, they tell him they ran out of rum. And guess what they did have? AC! Needless to say, dinner was not a good experience and it was expensive. Very disappointed that such a spectacular property failed to meet our expectations. AC & good food is a must when paying top money. 5 stars for beauty 0 stars for lack of AC 3 stars for dining experience

This is a top-notch restaurant inside of the hotel. The hotel is absolutely gorgeous. It's an old…read morefort/castle that has been converted into an absolutely gorgeous hotel and top quality service. The food here is excellent. White asparagus omg! The garlic sprouts, wow, the quail with lentils where good but not great. The bread and olive oil, fantastic! The mushroom risotto is out Of This World.

Location, location, location. . . I was in Madrid for a meeting that was being held in the…read moreconvention center. This was a hotel that was recommended by the meeting organizers. I wish I had paid attention to the location of the hotel, because it lands in a bit of a no man's land. If you want to be close to the convention center then there are two hotels across the street. If you want to be close to the city center, then don't stay here. Overall, the hotel was clean and had reasonable amenities. The staff were polite, but not overly helpful. I tried taking the hotel shuttle to and from the convention center, but it was unreliable and did not run very often. I ate dinner in the lobby restaurant a couple nights and that was overall very good.

Clean hotel that is outside the city center but, its close to the train station and subway.read more

5 rooms elegant Low Cost Accomodation and Event Place at SoMo, South Moraleja, Madrid the most…read moreelegant and chic district in the capital of Spain.

The hotel room itself was such a nice suite! I absolutely love the huge bath tubs and that green…read moremarble in the bathroom. Location wise, its near some shops. You have to walk around 10 minutes before you hit the main street with all of the shops. The area seems kind of run down a tad bit and theres barely any restaurants close by.