As I am sitting here next to my mother in the hospital with my dad, she is trying to get access to…read moreher online banking which timed out and did not let her set up a password last night. We call and talk to 3 different people, get placed on hold for 20 minutes, have to change phones bc here died, call in from my cellphone, and talk to someone who had no compassion for our situation or for my mom. My dad is unable to speak and the security code will only ring to our house phone which is 4 hours away. This uncompassionate individual then says she doesn't believe my mom is who she says she is which she has on speaker phone and I am hearing this unhelpful lady tell my mother this. My mother answered all security questions and because of their websites mess up is causing this issue in the first place! My mother is in tears as she's just trying to get things set up that my father usually takes care of. Oh and did I mention that my parents have been members for over 40 years. We now have to leave my dad's hospital room to track down a fax machine to send in her driver's license and a written statement that she can get online access to her own account. I'm all about security measures absolutely. But when you answer them correctly and it's bc of your websites initial screwup that is causing this, maybe apologize just once and own the fact that you are causing my mother more undue pain in an already terrible situation. Congrats as you will now be losing a 40 year long customer as she will be closing this account soon, not bc of the security questions, but because of your uncompassionate employee.

This internet/cable service does shady things. When you cancel their overpriced service…read more$121.99-$133.99 then they offer it at $34.95 to stay with them. So when you cancel there service and and they send you a box and label you send it to them and they claim they didn't receive it until 11 months and hold on to your money for 11 months. They charge late fees when you don't pay them on time but when they don't pay you back they don't think your owed late fees because they didn't pay for 11 months. There internet service sucks

Try my best to get my bill down, finally do so and then they raise it again, was at 140 a month for…read morenet and cable, got a discount for 30 a month of and dropped my cable to have my bill go down to 52ish a month only one month later to have it go BACK up to 78ish a month. NOW the 30 off deal is going away and they ditched my net service to "Give me better internet" making my bill go up again, so after all this now it will be back to 140 a month for just the internet.. garbage company that knows they have a monopoly on my area. Sorry for the word salad just so over mediacom.

Utilized this requested service for an apartment move-out cleaning…read more The quoting process was very efficient. They took time and carefully answered all of the questions we had. In addition, an estimated quote was provided. Scheduling the service was fast and painless. On the day of the service, the two employees arrived within the time window specified. The job was well done & thorough, with great attention to detail. The crew was finished in less time than I was quoted, and the price was $80 cheaper than quoted. While I no longer live in the area, I'm pleased to recommend this company for any regular or one-off cleaning needs.

The worst cleaning company where they don't care about their customers and customers' valuable…read moretime. The owner Joe, of this franchise is rude, obnoxious and arrogant. This is the incident that happened with me, not once but multiple times. The office staff usually call or text in the morning before every cleaning and give you the time window in which the cleaning team would arrive. And every time, the cleaning crew would come either early or late then the expected time. Sometimes they are an hour early and other times they are hour late. During the last clean, the crew showed up 2 hours early than the estimated time of arrival. The crew who comes usually have to inform the office if they are running late or early. So then it becomes the office staff's responsibility to inform the customer of any changes. But in this case, I was not informed of the change in the schedule. When I called the office, the owner picked up the call and when I addressed the situation, he said, "he is sick of me complaining". He further said that he is cancelling me as a customer. The team was very co-operative, gracious and kind. I have zero complaint for the cleaning crew. But the owner Joe, was arrogant, rude and disrespectful.