WE are a family of 5 whi stayed at Echappee Verte in August 2013. We stayed in Les Lilas, a 3 bed property.
Every day of our visit we had to use the vacuum cleaner to clear spider webs from the walls.
In addition, we had to vacuum insects that were running across the floors and up the walls on many occasions, each day.
During the night we could hear scratching noises in the walls of the double bedroom. It sounded like mice were running along the bedroom floor and since the skirting board had such big gaps at the bottom this seemed likely. We could also hear scratching above the ceiling. This noise was repeated throughout the night. Every night.
In the bedroom with single beds we could hear scratching in the ceiling too and the same in the room with bunk beds.
On the outside of the walls there are many holes between the stones that are allowing mice and insects to enter the house. You said to me that it had been very hot recently and that insects were looking for somewhere cool. This is not a suitable explanation. It is regularly hot in the Dordogne and you should ensure steps have been taken, as with the other properties, to make sure animals and insects cannot enter the house. The cement on the walls of all the other properties means insects and animals cannot get in the house. The fact that there has been some additional cement applied - it is a different colour - suggests this is a known problem.
We could not relax inside the house and this was a huge disappointment.
Before booking we looked at the customer reviews on your website and this influenced our decision to book. Since returning home I have noticed that these reviews are all several years old and, I believe, relate to previous owners. I cannot speak for other properties, but Les Lilas is not fit for letting as there are all these problems.
In addition to the problems with animals and insects two light bulbs in the double bedroom did not work, the main light in the bedroom with bunk beds did not work, two drawer front handles fell off, one drawer front in the kitchen fell off as did one in the double bedroom, the upstairs toilet would not flush, the shower in the shower room did not stay in the holder and kept falling on the floor and the double bed had a large dip in the middle. read more