Everything was as expected and then some. My previous review of the property highlighted our…read moreinitial contacts. This review highlights Arianna, tireless when it comes to set up of meal area and her clients as well as Sandro and Helene. They were simply outstanding in the service and care they provided to us. We felt blessed by them and their true generosity and attentive hospitality. Molto Buono

Not sure where to start with this review other than "yes" across all fronts. If not the only,…read morecertainly one of the few places we stayed in Italy where the service exceeded our expectations. During breakfast and dinner, servers came by frequently to check up on us, we never had to wait for coffee, etc. The concierge was equally friendly and helpful. Otherwise the hotel is beautiful and in a perfect location for exploring Ortijia. Right across the street from the street market, and not far from all the other typical tourist destinations, it's a hard place to beat. And a multi-floor room? With two bathrooms? Marble floors & staircase? Outstanding. Corner rooms feature a tub next to the bed too.

Nice Hotel in a very handy location in Siracusa. Comfortable modern room and bathroom. The free…read moreshuttle bus into Ortigia also is nearby.

I stayed at the Grand Hotel Ortigia in Siracusa and loved every single moment... the location was…read moreclose to all and the views were amazing. Our room had a window with a view of all the boats, and had some super luxurious amenities in the rooms! Slippers, bath products, sewing kits, shoe shine sponges, soft blankets, and an assortment of pillows. We walked the entire Island, the side streets, and watched beautiful sunsets. Loads of authentic food restaurants, and shopping artisan finds! Boat rides, and an hour from horseback riding! The vibe was a bit period which we LOVED. Can't wait to go back!!

I would give this hotel 6 stars if I could!! Phenomenal. The staff are warm, welcoming and the…read moreamenities are spectacular. The views alone for breakfast are just outstanding. Loved the breakfast- by far our favorite hotel in Sicily. I would go back and enjoy the richness of this hotel every day of the week!

The location is 5*****!! The staff is 5*****!!…read more The food is not fresh...it's pretty horrible, really, just stay away...from freezers, boxes, microwaves, containers, anything you don't want it to come from. Even the fish is just from frozen, the Parmesan tastes like cheap supermarket plastic white cheese and...this is a beachfront 5 star hotel resort in bloody beautiful Sicily!!! Come on guys... 1* Decor is strait out of a Chinese remodelling catalog. From bad fake art to plastic fake wooden doors and ugly-when-you-get-closer-detailing-in-everything. From the fake sculptures to the very badly executed "English style" bar. Even the beach beds are plastic fantastic. Shower fittings, toilet flush, shower heads, golden lamp shades: plastic-plastic-plastic-fantastic 1* Room service... €25 service charge pp during the day!!! €40 service charge PER PERSON during the evening/night!!! That is just insane!!! Look...if you know me, you know I'm not difficult with spending money on good service, but I would expect a handjob for my husband to come with this room service if we order in. 1* Noooooo.... Never coming back. Too bad, the location is freakin' amazing and the staff is awesomely good. PS getting a massage tomorrow... Will review that too :) (probably great!)

Hotel area is great, direct at the beach. Rooms are ok. Food is not good and the stuff is…read moreespecially in the restaurant unstructured and not professional. Not what I expect from a 5 star hotel. We have been there with a bigger group ( more than 80 people) and they have not been able three days in a row to bring the correct kids menu. Also ordering espresso after dinner was stressful, should be a standard question.

My wife and I stayed here during out last trip to Sicily... and found our favorite Boutique Hotel…read morein the world. The owners have done an absolutely beautiful job restoring and updating the building. The wide open spaces and minimalist deco amplified the stately nature of entry way. Vitorio, our concierge for the stay, was immensely helpful and very understanding of our limited Italian vocabulary. The rooms are actually quite large by European standards and was just as inviting as the foyer. The bed was more than comfortable (of course, we might have slept so soundly from all the sightseeing that day) and the bathroom equally as impressive. We hope to return soon and when we do, we'll be staying at Hotel Cavalieri.

From the owner: Hotel Cavalieri, Boutique Townhouse Hotel, 4 stars, just on the other side of the delicious island…read moreOrtigia, historical centre of Siracusa. Smart rates for direct bookers. Incl. buffet breakfast inclusive and wifi internet.

Really great family managed hotel. A very comfortable area with lots of opportunities to sit and…read morerelax, a nice pool with excellent device ( lunch fresh cooked directly beside the pool). One of the best breakfast I ever had with lots of local specialities - all fresh cooked. Dinner with fresh fish and good wine. The stuff is very good, always paying attention and reacting fast an professional. We definitely will come again!

From start to finish loved this charming hotel by the water in Ortigia / Siracusa. Denise and the…read moreteam at the front desk were so warm and helpful. The location is perfect to stroll into town, walk to the water, or take boat excursions. Wish we could have stayed here longer.

Photos do not do this very special hotel justice. We were lucky enough to book the family room and…read morecouldn't believe our eyes when we walked in. Two exceptionally spacious rooms with beautiful bathrooms, high ceilings, stocked refrigerators connected through a perfect hallway that allowed both for privacy and the comfort of togetherness for our younger kids. It was fabulous. The location is lovely in perfect Ortigia, which in and of itself is such a gem. The staff offered many great restaurant recommendations and could not have been more accommodating. The breakfast was excellent - you would be hard pressed to find a person who wasn't delighted by the myriad of offerings. The hotel also has a spacious seating area to relax with wine, water, some juice and little bowls of snacks during the day, which made for a nice area to relax with our kids in the hot afternoons. A couple of teeny tiny quibbles: the tvs were so small they were unusable (wouldn't care normally but we were there during the world cup and the ball was a mere pinprick) and had very few stations, the shower floor was so incredibly slippery that my son took a nasty spill (I almost did as well, so it wasn't kid horsing around) and the parking is more expensive than it should be. The air in one of the rooms ran very cold and refused to adjust, but in a 105 degree heatwave, that was certainly preferable to the alternative. One final quibble - they use some sort of a pod machine for the coffee, which in addition to being environmentally questionable when used on a large scale, it also makes pretty low grade coffee. We'd come to enjoy our morning freshly ground lattes elsewhere, so again, though a minor quibble, I think they should switch to a standard machine to step it up just a notch. We would enthusiastically recommend this hotel to all. It's a real find.

We adored this hotel during our stay. Beautiful inside and out, wonderfully decorated and truly…read moreauthentic. The location was great, breakfast offered daily and fantastic but most of all - the staff were amazing. I often dream of our time in this spot in Italy and Al Gila made it truly special.