I should have read the reviews before walking inside but it's winter and when you're cold ones…read morejudgement goes to the wayside. Cappuccino is watery ( not at all creamy) and probably stems from low quality milk; espresso grinds tasted as if they had come from an old boot. Cheese cake tasted old and was way too sweet. Service at the counter was fine but the waitress was somewhat impolite but not yet rude and inpatient. As far as ambience.. imagine a cafeteria and that is how loud it was.