This was my first encounter with KYGUNCO, and based on this, when I'm shopping again it won't likely be my last. Best price I found, but anyone can do a good price; it's the SERVICE that you get for it that really counts, and that's why I'm so pleased. The website could use a little updating, but when I communicated with customer service the questions were quickly, easily and pleasantly resolved. They need a separate category for payment to cover cashier's or certified checks and money orders. Your only options are Text-a-Check or credit card. And your choice dictates the cost (they do surcharge for credit cards; some people don't like that, but I understand it). What I found is that I just had to use Text-a-Check and ignore the resulting text message and mail the check. I did so, and just emailed them to let them know it was coming (this may help someone else doing the same). Also, when you put in your FFL, it doesn't actually show you that it's been acknowledged. BUT - I'm NOT complaining; just some cleaning up of the web interface. The overall process was 5 star (plus!) and I'd be back without a moment's hesitation when I'm in the market again. Highly recommend. Besides the price being the best, they communicated at each step of the way and even though the material indicated that my purchase would be shipped 5-7 days after check arrival (being a certified check; they hold personal checks til clearing), it was shipped the morning after my check arrived. Even the postal service did its part - received the product in perfect condition (NIB, as ordered) WAY faster than expected. I recommend without hesitation. I paid in full, no discounts for an "unbiased" review, etc. Just an ordinary, every day purchase and it went GREAT! read more

I recently bought a brand new Springfield Armory 911 Alpha from Kentucky gun company and I was blown away, even after their website said to expect 5 to 7 additional days for shipping because of the high volume of online sales for firearms and ammo, I received my Firearm in excellent perfect condition two days after I ordered it!! From the day I paid for it which was 27 July it only took two days to be shipped to my FFL in Georgia! I've ordered firearms, holsters and other accessories for firearms from other online stores and it has taking forever to receive them because of the high volume of gun sales and ammo going on Right now but Kentucky gun company sent me exactly what I paid for, which was $100 less almost then anyone else is asking for it and I already received it in two days! I bought it on July 27, 2020 And it arrived at my FFL in Georgia on the 29th!! Folks I've never gotten anything that fast online, I'm still waiting for a Firearm I ordered from Palmetto Armory May 19!! I'm canceling that order at Palmetto Armory and if Kentucky gun company has it in stock I will be buying it from them! Thank you Kentucky gun company for the quality of the product you sent me and the two day shipping time! I don't know how you did it! I am officially a fan of Kentucky gun company and I will only buy from Kentucky gun company in the future! I am completely blown away with my experience with them and cannot see myself ever buy them from anywhere else but there! read more

I've purchased about two dozen firearms in my 50 years of life from a total of four gun shops Cross the US from MS, CA, AZ, and now KY. Out of loyalty to my local gun shop, Arizona firearms in Tempe Arizona, I rank it first with your shop coming in a close second. That being said, you run an exceptionally good shop, one that I plan to purchase from as many times as feasible in the future. Your price for the Springfield Hellcat you sold me was $100 leas of ANY shop in all of Arizona during the two weeks I spent researching the firearm. That's approximately a 20% discount, that alone is worthy of earning me as a a new client especially if you keep offering discounts like that. Even the owner of my Arizona gun shop that I know well so there was no way he could beat that price for the Springfield that you told me. But that's not the only reason I choose to buy from you. The quality of your team's communication was exemplary. Nicole and Mary, in particular, were on their game, providing me with efficient, accurate, and polite information--exactly the kind of Southern communication style us Yankees appreciate greatly. In sum, I wanted to shared my thoughts on a job well done from a very well pleased new customer, Dr. Atkinson read more

I will never recommend this company to anyone I know! They made a huge mistake when shipping my order and then charged me a $130 restocking fee for their mistake! The gun I purchased from them had a large sticker on the handle that said (NOT APPROVED BY CA. DOJ ROSTER). When it arrived at my FFL dealer in California he immediatley called me and told of the problem. He then returned the gun to KGC, when it arrived to them they sent me a notice that their would be a restocking fee subtracted from my refund. It was clearly a huge mistake on their part, I called their Customer Service and was told it is their policy to charge the fee's on all returns and they would not accept any responsibility for their mistake. They had no remorse or concern for my financial losses and would not do the right thing and give me a full refund. Looks like this is a common practice of their's RIPPING OFF CUSTOMERS TO MAKE A ILLEGITIMATE PROFIT. This is a terrible company just want you to be aware of their businees practices!!! Steve Bartock I tried to attach the photo my FFL dealer sent to me for your review but was unable to attach to this message. read more

Kentucky Gun Company used to be my go-to for ammunition and firearms. But ... there seems to have been a culture shift at the store in the past year. It is not as customer oriented now. Maybe with the high rate of sales, they feel that such service is not needed anymore? I had to cancel a layaway order due to personal issues connected to the covid/pandemic. In the past they have always refunded my 30% deposit ... even though their policy states something different. So this time it was simply "too bad ... we keep your deposit". I had notified them as soon as I knew there would be an issue ... only 3 weeks after placing the order ... as a courtesy to them so that they would not have to hold the rifle for 90 days and then find out. That is money that would have been useful to me after being laid off ... but I was not going to beg. In the future I will simply look elsewhere for my needs. Too bad that so many companies are forgetting the customer and going for the profit. They made over $200 from me for doing nothing but putting aside a firearm for 3 weeks. Nice business to be in ... I guess?. Not recommended. read more

Went here about 6 months ago to purchase my first firearm, however my address was out of date on my ID but knew i would be back when i got it changed. This past weekend i found some time to make it back out there (I live in louisville) and was planning on buying a handgun. I was a first time gun buyer and the staff made me feel very comfortable and were very educated about all firearms. I wish I knew the staff member's name who helped me because he did a great job. I ended up getting a Springfield XMD elite and then he asked if i wanted anything else where i then inquired about some decent rifles for cheap. he showed me the Anderson AR 15 kit for an extremely modest price of $600. I'm not sure if they're commission based but he wasn't pushy at all when it came to sales. Needless to say i purchased the AR as well. only bummer is that they didn't have any ammo for 5.56 or 9mm which obviously isn't their fault. I have no reason to go anywhere else for firearm related needs. will be back for my next firearm purchase. AMAZING store read more

Was looking for 6.5 Creedmoor hunting rifle. Ran across Kentucky Gun Company on YouTube. I visited their site and found what I thought were good deals. I continued searching on the web and in local sporting good stores. What I found out is that what I though was a good deal, was actually a great deal. I called KYGUNCO and got some questions I had answered. They were knowledgeable and courteous. After that I decided to make the purchase online. I ordered the TC Compass II in 6.5 Creedmoor with the Vortex Crossfire II 4-12x44 scope on Monday, October 19, 2020 at about 5:00 pm. I received a shipping notice on Tuesday at noon, and the rifle was delivered to my FFL on Thursday, October 22, 2020, one day earlier than expected. Due to my experience with Kentucky Gun Company, I highly recommend them for their prices and great customer service. I will do business with them again. read more

Took my friend here to find her concealed firearm today. The place was PACKED and even with all the COVID-19 restrictions they managed to help everyone in a timely manner and keep things organized. I believe the man who helped us was Sawyer- he was very patient with my friend and helping advise her how to grip the firearm properly. In fact, everyone we encounter there was extremely nice! We ended up leaving with her hard to find compact 9mm, 9mm Amo (which they had in stock and plenty of- but a qty limit) some UHMAYZING gloves for winter and a T-Shirt. We went to get a firearm that is flying off the shelves in the city- they had one in stock and plenty of alternate inventory for comparison. I compared their prices of holsters and other gun goodies to internet prices and they are comparable or cheaper to the items I looked up. Would definitely recommend an in-store purchase! read more

I was looking for a firearm that was in short supply... I had never done business with KY Gun Co, but was refer by my friend. I drug my feet and did not click "buy"... it was sold out, but I requested notification when it was back in stock.... which happened in a week! I "pulled the trigger" (pun intended) and purchased... set up FFL and waited. I read some negative reviews and became quite scared... but, the charge went through, the firearm shipping notification showed up the next business day and it shipped quickly. This firearm shipped while the Texas storms of 2021 messed up shipping nationally... it still arrived on time and without issue. This transaction was as smooth and quick as one could ask.... other than the line at the FFL (which has nothing to do with KY Gun Co)... the whole process was super smooth. Zero issues. Great job, Ky Gun Co! read more

I was very happy with the service from Kentucky Gun company and the pistol was exactly what i expected. I live in Utah and I ordered the pistol online last Wednesday. i don't know how but my FFL called my last Friday and he had already received the gun. Two days from Kentucky to Utah is beyond amazing! And the special on this pistol was free shipping. As an example on Monday of last week i ordered another pistol from PSA in Tennessee and i still have not received it. Honestly i don't expect to see it until the end of next week if i am lucky. Six months ago I ordered an AR15 5.56 to 22 LR conversion kit from Brownel's and it took over a month to get it. That is the service I am used to so Kentucky Gun company has earned my business with their great service and fast shipping time. I am done with all the other guys. read more

I have previously bought multiple firearms online. This was my first time with kygunco. And of course it won't be my last, as I currently have another in layaway there. I really do appreciate the layaway option. I did the text a check the first time and recently the new policy where I just entered my check information ( like that one better). My first firearm arrived at my FFL in great time however; there was a slight problem b/c they said my name was not attached to the order (just my phone# ). Hope that can be rectified on my next order. All in all, I had a great experience with kygunco and most definitely will be purchasing more from you. Very good pricing and I spoke to a woman by phone once that was very helpful and answered all my questions that I had at that moment. Thank you, William Lewis read more

KYGUNCO had great service and the price at purchase time was good as you get. Had great selection but I knew specifically what my purchase would be. Smith and Wesson m&p fpc great little rifle. Other than the slide release could be a little better accessible as many noted on reviews already. I think the spring in butt stock should have like a dampener to absorb vibration such as a trigger spring has. When pressed against shoulder ear protection muffs make contact and inner spring rings out. 100 rounds started to be annoying. Bolt spring in buffer tube seems to di fine. Called Smith discussed Rep. understood good point made. I will be doing homework to make my own dampened. Will follow up with results. But great new addition. Get yours. Thanks KYGUNCO delivered a day early read more

These guys did everything advertised, and product just as described. I see a lot of negative reviews for companies like this (depending on where you look). I've ordered from a few of them in spite of that, and experience has always been good. The reason for these reviews is the same reason it's hard to find ammo and other firearm related goods. There is an INSANE run on virtually everything firearm related. None of these companies are set up to handle this kind of volume. Not the retailers, not the manufacturers. So people, just CHILL OUT. Things may take a while. An email may fall between the cracks. The phone may not get answered quickly. If you want to blame someone, blame these idiots out rioting in the streets! read more

These people are amazing. Friendly, professional, and deliver outstanding customer service! I purchased a MagPul AR wrench for my son-in-law...and I gave them a bad address! Once it was returned to them THEY paid again to ship it to him. This was MY mistake and they graciously took care of it at no cost to me! A special thanks and acknowledgement to Miss Mary and Miss Grace to were so wonderful (and kind) to work with! One thing that I forgot to mention, Kentucky Gun Company had the MagPul AR wrench that I needed IN STOCK, and at the lowest price that I could find. Couple that with free shipping (twice-sorry again KGC!) they certainly have won my trust and loyalty. Thank you Kentucky Gun Company! read more

These guys and gals are the best. NO hassle buying, best prices on the internet and large stock to choose from. I just happened to put my name on their notification list to give me a heads up when they received a shipment of Colt Delta Elite 10mm's. I had checked everywhere even that place in Lexington(can't say store name) but kygunco.com had the best price. Kygunco.com beat that other store's price by over $114.00 for this gun. I don't know about you but in Texas 114 bucks will fill my truck with gas, buy two Slim-Jims, 12 pak of Coors Light and still have some walking around money left over. What i'm trying to say is Kygunco.com is user friendly and they have great low prices. Gman from Cowtown read more

Layaway plan, great price for my firearm, great customer service, free shipping, and FAST SHIPPING! I just made my first purchase with them. What attracted me to them was the free shipping, which you already know is BIG SAVINGS with firearms. I did the 90 day layaway plan (because I'm not rich) but paid for the firearm in about 30 days give or take. I was expecting a 4 to 10 day wait for shipping but to my surprise, I paid the firearm off on Monday afternoon and by Tuesday, it was shipped. I live 3 or 4 states AWAY and STILL received it on Thursday, 3 days after I paid it off As far as I'm concerned, Kentucky Gun Company is my go to. They work faster than firearms dealers in MY OWN STATE!!! read more

Amazing experience! An extremely helpful staff member, Jacob, went above and beyond to help me. I had some extremely intricate questions about the rifle that I wanted to purchase and he took the time to get all the answers that I needed. He went to great lengths to make sure every detail was covered which gave me 100% confidence. Great prices! I say that because KyGunco DOES NOT jack up the prices $100-$300 over m.s.r.p. like so many OTHER places are doing right now. My extremely hard to get and high demand rifle was only $20 over msrp. Processing and Shipping (UPS) were right on schedule as well. Jacob and KyGunco have earned a customer for life! read more

I admit most of the time I get a great price from Buds, but I like getting newsletters from others, including Kentucky Gun Co. They had a clearance sale which included a Chiappa M9 Compact, which is essentially a Beretta 92FS with a 0.57" shorter barrel. The price was unbelievable. My usual FFL wasn't listed, but a phone call to support found me John, who explained their certificate expired in February. He took care of it and my purchase was at my FFL less than a week later. By the way, the Chiappa M9 Compact is a great firearm, made even greater by Ky Gun Co's great price and customer service. Very happy with the purchase and the company. read more

After getting the run around from a big name dealer (not shipping firearm when they said they would) I called Kentucky Gun Co. after a Goggle search for the "in stock" item. This, the first time dealing with this company, was shocking. The representative "Madison" was a true blessing, she went over and beyond what I'd consider today's service standard. She did what she said she'd would do and I had my order in record time. First impressions count, Madison's great customer service has earned KyGunCo the top spot on my list when I'm looking to make a purchase. I almost forgot to mention I saved fifty dollars on top of the superb service. read more