If you're looking for a contractor that will come out, walk through your project with you, promise you an estimate, even after you call and text him to follow up on it, and then never follow through with actually providing you one, then Keith and KS Painting is the contractor for you. read more

Started great...ENDED UP A COMPLETE NIGHTMARE The first two days went well. We loved the colors suggested by Sharon and Keith and most of the painters were friendly and pleasant. They were using drop cloths and painters tape and protecting our newly refinished floors. Although Keith was only around for a few minutes the first day, he introduced me to the foreman, Jim, who would manage the job when Keith wasn't able to be there. Those first two days, Jim asked me about trim in specific areas, and I told him the add-ons I had in mind. The following week, Keith and Sharon were gone for a last-minute vacation. This is when everything--communication, quality, work ethic, professionalism, responsiveness--began its steady decline. We started to notice there was no plan or system to how our house was being painted. Guys would show up and seemingly pick a random area to paint. Nobody kept track or managed what had been painted and what still needed attention. I came upon one of the painters in our master bedroom closet, even though that area wasn't being painted. Day 11 we got a call that the painters were going to be late. Completely understandable. My 6 year-old twins and I hung out in the house all day waiting. Nobody called to say they weren't coming. They just never showed. Day 12 I got several texts and calls saying the painters were delayed but definitely still coming. When nobody came, I would follow-up and be reassured they were still coming. Although the kids were begging to leave the house, I said we couldn't because the painters were coming. Nobody showed. By 5:00 I assumed correctly the painters weren't coming. The next morning (a Saturday) Jim showed up and worked for a couple hours. Never said a word about not showing or calling the day prior. The following week, Jim asked me to go around the house and make a detailed accounting of what needed work and what hadn't been started (a task I thought his responsibility as foreman.) I spent over two hours writing a detailed list of the areas that had no paint, only one coat (we were paying for two), or those that needed attention due to drips, holes, chipping, scrapes, etc. This "walkthrough" would be the first of six; each more frustrating than the last. Areas we were told would be addressed, would get overlooked again and again and again. We would apply painters tape as instructed to those areas that needed attention. The tape would disappear but the problem or concern wouldn't. When I mentioned to Jim that I needed to leave the house for a half hour to register the kids for school, I shared with him my concern about the one painter I'd seen in the master closet where all of our valuables were. I wasn't opposed to this guy painting, but I didn't want him in the house in the half hour I was away. That request was relayed by Jim to Keith as my not wanting new painters in the house at all...something far from the truth, where I desperately wanted the job completed. As the days rolled into weeks, we became disgusted and frustrated. Jim kept reassuring me that Keith would be by to talk, but Keith wouldn't show. Jim would complain that Keith wasn't giving him enough painters to complete the job all the while pressuring him to be finished with it the next day. Individual painters badmouthed one another's ideas and abilities several times a day. For five days we were told that the next day would be the final day. Keith was supposed to bring in extra painters. The crew was going to work late. But each day it was the same deal: 2 or 3 painters would show. There were frequent personal phone calls and smoke breaks outside. Nobody stayed past 3:30 or 4:00. It was obvious the respect and care we witnessed those first days was long gone: Trash, tools, razor blades, and pulled carpet staples remained in the middle of the floors and stairs at the end of the day. Uncovered paint cans sat idle with 1/4 can of paint and brush still inside as if someone had just stepped away for a minute, not the evening. Every time I noticed something that needed attention--a clump of carpet that wasn't pulled off the stair face, merely painted over; spatters of paint on our newly refinished floors; or flashing of paint showing through an area that hadn't received a second coat--Jim became irritated with me. What was supposed to be an 8-day job, ended up a 23-day fiasco (to include many Saturdays and Sundays). Even after Keith had FINALLY seen firsthand the sloppiness and poor quality of the job, he collected his check without addressing all of these concerns as he had "guaranteed." He reassured me that "Hot water, a cloth, and elbow grease" will take the remaining paint off our hardwood floors. We were told we'd be left with plenty of paint for touch-ups. The only thing left was one empty can of trim paint, one semi-full, lid-less can of wall color, and our bathroom sink clogged with gobs of white paint. read more

See all

I found out about K S Painting through Groupon. I like to test out companies by using some of the groupon services. So far this company is not impressive and I will be cancelling my appointment. I had to call them to confirm they were coming in the next morning only to be told someone "chipped their tooth" and would need to reschedule. They rescheduled me for the "first job on Friday", yet by 9:30 no one was here. I called to ensure they were coming, "yes they are on their way". By 10:30 no one was here. 11:30 no one is here, no phone call even though Karen said "Keith will be calling you right away", that was over 2 hours ago. After finding these other reviews, I will be cancelling as there seems to be similar stories on communication, commitments and sloppy work. I would like to avoid that. Too bad, I was looking forward to them painting my kitchen. ------------------- Follow up note....Sharon also tried telling me that these reviews were for "another company named K&S" However, Keith was also the one that was supposed to come by and paint my kitchen. He never showed up or called, and his name is Keith, as in the "K" in K and S Painting. read more

Update. I just posted my review and Sharon G sends me a message asking me if I have them mixed up with KS out of "CBus." That might mean Columbus, not sure. Anyway, Sharon is the Office Manager for KS Painting Services and she just posted a 5 star review for the company she works for. Well, that sounds odd to me. And, yes my review is for this company out of Beavercreek. She also asked me what they did to warrant my review -- just what I said below. It was a poor job. ================================ A couple of years ago they came out to do an outdoor paint job. Even though the local Sherwin Williams had the EXACT color I was using on file, they came back with a different, darker color. Plus they couldn't paint a straight line to save their lives. They got paint on the siding that was not even part of the job. They came whenever they chose. At one point, I asked what if I wasn't home and the response was well you'd get what you get then. After I complained about the poor job, I also told them that they were not to set foot on my property without an appointment. Guess what? I never heard from them or saw them after that point. read more

Kieth of ks painting does not pay his employees. They work for the money but Kieth does not pay. Been waiting two week's. Won't return calls either. Bad business not paying people read more

Watch properties carefully you may end up on Social Media via Sharon. Very pushy and calls texts and emails beginning at 6:45 AM. So unprofessional. Sharon posts your personal properties and child like comments without asking permission of the home owner and to be honest the work is not impressive. The entire project is a gummy mess. On top of it all we cancelled every other job or quote they were scheduled to do. Watch your money carefully as now it is a struggle to get our deposit back from other projects. Sharon claims she doesn't know how to refund via credit card and the cough cough "checks in the mail". Looking at other reviews our company should have looked at YELP first. Will be reporting them to BBB and now our bank. Waste of time and money. read more