Unbelievably bad bank. They will not open any business accounts that are registered in any other state. This is the most ridiculous policy I have ever heard. Awful, awful bank. Also, if you have a website, they will not open a bank account. You're not allowed to have a website. No online business whatsoever, so if you have a website, you will be declined for a bank account even if your company makes over 100 million per year. Absurd to the highest degree. read more

My wife and I were visiting our son (for his birthday) in the Smithfield area. I went into this bank to change two $20.00 and one $10.00 bill for a crisp, new $50.00 bill. The teller asked if I had an account with them. I explained that I was visiting (and the reason for the visit) and stated that I did not have an account with any bank in this area. They refused to exchange the cash I presented for a $50.00 bill since I was not a customer. All banks have only one thing to offer. That is service. To refuse to change legal U.S. currency (which is legal tender for all debts) for a different denomination of the same value is NOT service. As I left I informed them that if we move to this area, which is a distinct possibility, we will not open an account with this bank. read more

I have been a customer of the big box Banks forever. Then I met Kelly Aycock and she gave me a chance when no one else would. KS Bank has a small hometown feeling yet gives you the big bank service you may be accustomed to. The customer service is top notch, the staff is friendly. Although KS bank does not have as many branches as some of the larger banks, I would recommend you give KS a try. You will find that numerous locations are overrated when all you need is a few locations with great people who have your best interest at heart. read more