1. Kroger Pharmacy

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    Portsmouth, VA

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    Kroger Pharmacy

    4.0 (1 review)

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    12 years ago

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    Walgreens

    Walgreens

    2.2(32 reviews)
    0.3 mi
    •$$

    This is probably the worst Walgreens. I moved all my scripts to Kroger for customer service. We…read moretook our animal's script in for gabapentin. It was printed on a script sticker and the vet signed it. The pharmacist not only didn't fill it but treated my husband like he was trying to fake a prescription. The pharmacist were overtly rude and loud about it. The vet then faxed it in but at that point, we decided to switch to Kroger, who had 0 issue with the script. The pickup lines for scripts take over 20 minutes. They only have 1 line open and it's not efficient. If you go in store it's about the same. Scripts are never ordered when out of stock. You have to call and ask them to order it every time, even though the text said they ordered it--yet they never do. Then I ordered a poster which came wrinkled and looked horrible. The CSR told me that she would cancel the order and refund me. She did not. I had to fight the charge on my credit card.

    Was sent here by another Walgreens right before only to have the window closed and be told that…read morethey close at 1:25 and not 1:30 as their signage and answering machine specify. I got there at 1:27 to pick up iron medication and had to wait 40 min until their break was finished and they still didn't understand the issue. I understand prepping to close but my issue is set real times so the public knows! The sign should read 1:25, and the other Walgreens (Toby) should have told me to pick it up after the break instead of telling me to hurry and get there before 1:30. and I wouldn't have rushed.

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    Kroger Pharmacy - drugstores - Updated October 2026

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