We stayed at "Happy Heaven" (7/30-8/2), managed by Sand County Service Company, and it was a major…read moredisappointment. The cabin was dirty on arrival: dust, dead bugs, trash under the bed, dirty bedding, and a strong musty odor. The outdoor space was no better -- the deck was covered in animal feces we had to clean, the yard was overgrown, the fire pit unusable, and mosquitoes made the space miserable. Inside, we found dangerously overloaded outlets and endured a nearly two-hour power outage caused by the owner's appliance. This was not the safe, comfortable, or enjoyable stay we expected at the price paid. We contacted the management company three times afterward with photos and a fair request for partial compensation. Each time, they refused to take responsibility, offering only excuses and dismissive responses. Travelers: expect a dirty, neglected property with zero support if issues arise. Owners: beware -- your property and reputation are at risk with this company. Many management firms care about guests and homes. Sadly, Sand County Service Company is not one of them. NOTE: We only took pics of the electrical for insurance purposes. We were too busy cleaning for two hours to take more. Trying to salvage a vacation!

I first rented with this company years and years ago and found the rental units perfect each time…read more I hadn't had occasion to rent again until this year and decided to bypass Airbnb and VRBO and go back to this company. I was not disappointed to once again find the perfect place to spend our little getaway! Immaculate lodging and everything we needed to make it perfect! I can't give them enough praise.

we use North Shore Property Management for our summer vacation and they have always been excellent…read more We have a specific property we like to stay at in Sheboygan Wisconsin and we get it every year. It's just a few steps from the pier. Getting into the condo we stay at and checking out goes off without a hitch every year.

North Shore Property Management has been instrumental in helping us rent our home. The level of…read moreservice has been top notch bringing opportunities and recommendations to their customer and future prospects. I highly recommend using North Shore Property Management for you next real estate opportunity.

Accounting and bookkeeping, customer service, legal, actual property management of the home, tenant…read morerelationships, in short everything is pretty terrible.

PAM doesn't deserve even 1 star. The number of errors in their accounting and poor communication…read morewere to the roof! I finally was fed up and gave them 30 day notice to part from them. They took 2 months and as soon as they took the management fee for the month of August, they stopped picking up my calls not waiting to give my keys, not completely paying the rents they received. There is still money in their account that they have not closed. They dont respond to my calls to explain. I went to their office to talk to them and pick up all my extra keys and found out the adress they have on file is not theirs but a hair salons. Gino who has been the main contact told me he doesn't work there anymore. Jim Miller is nowhere to be found. Workers are unprofessional and doesn't follow through a single promise. Stay miles away from these people!

If your looking for reliability, quality, yet affordable property maintenance, Reinke's is the…read moreticket. From yard care, snow removal, docks, and more, I've seen and received great, friendly and professional service. Highly recommended!

From the owner: Lawn care, dock installation and removal, snow removal, landscaping, handyman, paintingread more

Matt at Residential Renters was excellent! He was flexible with scheduling and always available to…read moreanswer any questions. With his help, we toured several properties, signed a lease, and got approved within only a few days. He absolutely delivered for us and I would give my strongest recommendation! Overall wonderful person to work with.

You call me a jerk? Just because I expect you to have copies of documents you created on my behalf…read moreon your letter head? I would expect better from a company that used to provide me with excellent service! No records kept of previous contracts produced by you?

Do not rent fron this management company. We rented #24 in August 2018 which is advertised as…read morehaving beds for 10 people with A/C. The price was $3600 for 7 nights. When we arrived, there were beds for only 8 people and A/C only in 1/2 the home. So 2 of our party slept on couches and 4 were uncomfortably warm due to the 90 degree temeratures that week. The grill had not been cleaned and was too disgusting to use, so rather than our planned meals outdoors, we cooked indoors. About the entertainment system: the manager, Carol, knew nothing about how to use the sound system or the TV, which had inputs and that were not at all familiar, so she called the owner, who knew nothing as well. The TV and sound system was not properly wired for use and so these were not usable to us during our stay. The owner actually came to the house on our first day there to finish some laundry, which we found very unprofessional as well as an intrusion on our vacation. After finishing her laundry, she told us not to use 2 of the light switches. She put post-it notes on them with the message "don't touch" and said if they were switched, "bad things will happen." None of us knew what that meant but we certainly did not touch them and were concerned about the safety of the home's wiring. The owner also appoligized for the poor condition of the main living area rug, which was torn and dirty, and said she would replace it next year. This, of course, was no help to us this year. Finally, there was a leak of the kitchen sink spray nozzle, a minor problem compared with everything else. We overlooked this, and agreed not to use the spray nozzle. No problem. But when the deposit was not returned 2 weeks after our vacation was over, I e-mailed the manager, Carol. She informed me the owner would keep the deposit to repair the leaky nozzle. Wow. I was then charged for replacement of a 1990's model faucet which needed to be updated anyway. About us: the people staying in the home included 2 well respected local physicians, 2 senior citizens, 2 family members from California, and 4 children ages 11-14. Everyone was well behaved. None of us drink or smoke. We respect the properties we stay at. We are excellent tenants and rent a place like this every year. We were looking for a place we could rent annually, but this is not it. We will not work with Sunrise properties again. The manager and the home owner proved to be unprofessional and they obviously do not want repeat customers. I'll choose a VRBO property next time; my VRBO experiences have all been excellent so far.

Please do not use this rental agency. We rented a house the week of July 4th. It was extremely hot…read moreand humid outside, but inside was even worse. The AC was broken, and upon calling the agency it was implied we were not using the thermostat correctly. After many phone calls and hours of waiting an HVAC person was finally sent. This however did not fix the problem. It was 84 degrees in the house and 94 degrees outside. With 12 in our party, including 2 babies, we had to leave the house and stay elsewhere for the next 24 hours until the problem was "solved". (Which was a band-aid for a larger problem). I rent through VRBO 2-3 times per year. At each place I've stayed there are very clear directions/instructions about the house and leaving procedures. This house had NONE, leaving us with many many unanswered questions the entire week. The agency did request we do not use the owners towels. We brought our own bath towels and beach towels, but were unsure if that included dish towels. Dish towels were out and accessible in the kitchen. We did use some of them, but washed them before leaving. We were charged $100 from our security deposit for this. Unbelievable!!!!!!! The house itself was lovely, but there was an ant problem in some of the rooms. If that was the only issue, I could live with it and not write a negative review. But the composite of all the problems is too much to remain silent. Rent at your own risk!!!!!