Neptune Cremation Services was a great help in arranging everything needed as my mother moved from…read moreICU to hospice with very little time left to live. They had a short checklist, completed with my help, to ensure everything was ready and allowed me to get back to my mother's bedside quickly. When she passed, Corey Starr, the services manager, ensured that I had peace of mind that everything would be handled competently and kindly. Thank you for all you do!

I did my prearranging and it was simple, efficient, and comfortable. The staff is kind and helpful.read more

Superior customer service. Staff prepared in advance for our visit. Personal matters handled with…read morecare.

Would never recommend this mortuary. Very rude, unorganized, frazzled, seemed annoyed by every…read morequestion, casket spray never arrived, didn't listen to requests. Frankly the guy was an a**hole and many guests at the funeral mentioned it. Funeral was prepaid or we would have walked out. Even prepaid, they couldn't get it right! So disappointing, can't imagine what they do to the ones who haven't paid - pressure/hurry them to make poor decisions. Bad experience, please go elsewhere.

We used Westlawn for my mother & was very pleased. Many of my family are buried at Hillcrest so I…read moreguess I'm kind of biased.

I have had nothing but positive encounters with people at this cemetery. It's very important to me…read moreto go and make sure that my grandparent's grave stones are taken care of, and I always find that they are. My great grandmother's vase was stuck with mud in the bronze vessel and I had a gentleman who was so kind and helped me get it open once again so I could put flowers inside. I also had the opportunity to talk to a woman earlier on in the year to help find some other family member's grave sites and she definitely went above and beyond to help me out. Death is never an easy thing to deal with, but it really helps when you have compassionate people to help you with your grieving process

This is a business that nobody *wants* to do business with but since death is a part of life, it's…read morenecessary. When there was a big loss in my family this fall, my sisters and I worked with Bill Cutler, Sr. to make the needed arrangements. He was patient, kind, sympathetic, and explained all of our options. The family chooses the details but they make sure it happens from prayer cards, to the program, catering, etc. We had our luncheon following the service there on the property so no one had to leave to drive somewhere else. A nice feature is that memorial services are broadcast livestream so family overseas were able to witness the service in real time. The link is live for 30 days. What I didn't know beforehand is that they offer grief support groups regularly with licensed professionals. It's a safe place to talk about your loved one and grief in an accepted place where other people get it.

Very much appreciate the services provided by Heafey Hoffmann Dworak and Cutler. Most recently we…read moreworked with Bill Cutler primarily, but anyone we interacted with was great. Prices are very competitive (who knew (and who can shop at a time like this) how different prices can be? No surprises here, and no hidden costs. In a different city, we had to deal with someone else. We were shocked by the prices, and wouldn't have known any better had we not just worked with Heafey Hoffmann. We'll be preplanning our services with them, for sure!

I cannot say enough kind things about Sunset Funeral Home and Cremations. During one of the most…read moredifficult times for our family, their team provided compassionate, professional, and truly heartfelt support. From the very first phone call, they treated us with patience, dignity, and genuine care. They took the time to walk us through every step of the process, answering all of our questions and making sure we felt comfortable with each decision. Nothing felt rushed or transactional -- they truly honored our loved one's life and respected our wishes. The service itself was beautifully organized, and every detail was handled seamlessly. Their staff went above and beyond to make sure our family felt supported, even checking in afterward to see how we were doing. If you are looking for a funeral home that leads with compassion, professionalism, and integrity, I highly recommend Sunset Funeral Home and Cremations. They made a painful time just a little bit easier, and for that, we are incredibly grateful.

The services our family received from Marshelle was superior. Above and beyond assistance with…read morekindness and respect for all. Pastor Jennifer Van Cleve"s service was wonderful. It was very warm and personalized. They truly made this very difficult time as beautiful and respectful as it could be.

I have a baby here and my daughter and mother went to visit this evening (2/21/20) and we were…read morerudely pointed at to get out at 5:28pm by a security guard with no heart he made hand gestures for us to hurry up! I have visited numerous times at different times since October or 2016 to visit my dearly beloved baby and have never been so rudely interrupted to hurry up and pay my respects. I'm just heartbroken I didn't get enough time to spend with my baby because I'm currently visiting from out of state. I hope someone never rushes that man to hurry and pay respects to a loved one.

On March 14, 2026, Evergreen Memorial Park Cemetery treated my cousin's burial like a fast-food…read moretransaction. While our family was mid-ceremony--having traveled from as far as California and Iowa--staff arrived to "shoo" us out because they had another "party" scheduled. It is disgusting and unprofessional to unceremoniously kick out grieving people in the middle of a final goodbye. If your management is too incompetent to schedule services with enough buffer time, or too cowardly to inform families of strict time limits beforehand, you have no business operating a cemetery. We were treated like an inconvenience, not a grieving family. Their lack of grace and sensitivity is a stain on the community. Do not bring your loved ones here unless you want their funeral interrupted by staff who care more about their next appointment than the dignity of the deceased.

This rating does not reflect our overall satisfaction since 2014 when our son was cremated and…read moreburied at Evergreen. It does reflect, however, the latest multiple time removal/theft of flowers/decorations from his grave. I contacted the manager the first time and the response was" We don't remove decorations". It is, to us, simply grave desecration and some type of action should be taken. Our son's name: Randolph A Martufi, 1967-2014.