When I shop at a store where I am paying for the privilege of being a customer I expect the…read morecustomer service to be attentive, courteous and to strive to provide the best shopping experience possible. We were visiting family in Owensboro this weekend so I decided to see if this small town Sams Club could do what the THREE clubs in the Nashville area failed to do (almost resulting in my family canceling our membership and never shopping here again). Before I explain let me start by saying Tammy at the service desk in Owensboro was not only friendly and personable, she took particular personal attention to filling my order and making sure I got exactly what I wanted. The service she provided was a breath of fresh air after dealing with the aforementioned stores in Nashville. For three months I have been trying to get a case of Cafe pizza dough. We were planning a "make your own pizza" party but making that much dough in a home kitchen can be quite difficult. Using our Sams app we found a case of dough and ordered online as usual. To say the Nashville stores fell short of fulfilling our order is an understatement. When we arrived at the scheduled time to pick up our order we decided to walk around the store a bit before picking the order up. As we were browsing we got a text saying our order had been cancelled. Keep in mind it takes us 30 minutes to get to the Hendersonville location. When we approached the online order pickup desk the clerk told us that they didn't have any in stock. She called the cafe manager who claimed she didn't have any but had ordered it and it would be there in a couple days. She said we should call back in a few days to see if it has arrived. Somewhat disappointed, but understanding we did as requested. Now I'm not going to stretch out an already long review, but let's just say over the course of three months we were repeatedly lied to, misinformed and experienced a level of uncaring service rarely seen in the retail industry. We were repeatedly told "We have none in stock, but have it ordered" , "We are no longer carrying this item", "We still carry this item but have none in stock and none ordered" (after months of hearing it was on order), "we can make a special order for you, expect a call in a few days" " we don't do special orders" .... you see my point. I should be noted that this entire time the item was still shown online as in stock yet after three months of trying we still had not gotten our pizza dough. It became a mission to see if it even existed. The Customer Service employees at Hendersonville Tn location really need to do some soul searching and decide if actually serving the customer (as implied by their job title) is something they are capable of doing. So while visiting Owensboro we giggled as we made the same exact online order that we made at the three Nashville locations. Imagine our surprise when the next morning we got a text saying our order had been filled and was ready for pickup. When we arrived at the counter, Tammy called to the back to have our case brought to the front. You can imagine how disappointing it was when the wrong box was brought up. "Here we go again".... and we had already paid, so let's get our refund and give up.... When we told Tammy it was the wrong item, she looked at the box and said "I didn't think it was the right box"" I personally put that pink box on the rack" ( PINK BOX !!! That's the one we have been trying to get all these months!!!) She called to the back and low and behold the clerk arrived with our pink box of dough. Imagine how happy we were. We have been customers of Sams for 20 years and we're on the verge of canceling our membership. Thank You Owensboro Sams Club and especially Tammy for excellent service and the personal attention to making sure we got exactly what we ordered. The pizzas turned out great and I don't know, but after all the confusion perhaps the struggle made the event all the more satisfying!! Great Job Owensboro Sams and Tammy !!! Thank You !!

All in all I like shopping here. The selection is good and sometimes I find items I don't see at…read moreother stores. The only negative experiences have been with some of the checkout clerks. I'd say at least half of my trips there have been met with 'attitude' from the checkout clerks, meaning the clerk obviously is wanting to be somewhere else and doesn't hide that. Suggestion to Sam's, train your staff the fine art of customer service.

It's just like every other target you've ever been to. Simply laid out , great values and great…read moreselections. Service was exemplary

The last few times I have been there has been no one at the changing rooms to unlock the doors…read more Today I came in, and I needed to try on jeans. I pushed the button and waited a few minutes and nobody came. Then I pushed it again and waited a few more minutes and still, no one came. So then I asked an employee for assistance and she said she'd get someone for me, I told her thank you and I waited 10 minutes. Within those 10 minutes 3 employees passed me and saw me waiting and no one assisted me or asked if I needed them to get someone. I didn't have time to wait all day so I just left. Maybe target works a certain way and someone specific has to open the changing room doors but it is just insane to me that every time I've needed to try something on, there has been no one to unlock the doors. They need to do better. Aside from that, the employees need to be more friendly in general I feel like I'm talking to a robot every time I need help like nobody speaks.

The Children's Place is my favorite place to buy clothing for my kiddos. They have amazing deals…read moreoften & adorable, good quality merchandise. They also have a rewards program you can join that will give you bonus money to spend in their store, depending on how much you spend each month. I have bought so much from this retailer for much less than I would spend other places. Their styles are very fashionable &, with as quickly as children grow from one size to the next, great deals are definitely needed!

Friendly staff, store modern and well kept up. Clean, assortment of toys your child (grandchild)…read morecan play with while you shop and keep a close eye on. Nice selection of trending clothes with boutique prices. Toys, books and great selection of shoes. I personally take my grandson there to get shoes, he has a wide foot and stride rite fits great and hold up well. Staff is always patient, kind and quite helpful. You can get reminders in the mail as to when it's time for your child to get their foot measured, which I love. I recommend this store as I've been shopping Kid Stop for 27 years when my son was little.

I purchased glide step sketchers a couple months ago. I had just had surgery so my feet were…read moreswollen and the older woman that waited on me talk to me into buying a size bigger than I normally wear. I can't blame her because I chose to buy them and they did work well for a couple of months. I realized once the swelling went down that I needed to go buy a size smaller and decided to go to Academy on the 54 in Owensboro. I saw the exact same shoes that I purchased at shoe shop for over $20 less at academy. I had heard that they were a little pricey, but I didn't realize that they were that high priced. My recommendation is that you go to Academy first because their prices are fair.

Julie @ Owensboro Kentucky Shoe Stop! Fantastic service. I walked in and she greeted me…read moreimmediately. I told her my foot problem and she knew exactly what to show me. I left with 2 pairs of shoes and the perfect insoles for my issue. I didn't have to do a bunch of walking/limping around which was fantastic. She was on it!

I seldom shop at Dollar General stores but was in the area so I stopped in, looking for one…read moreparticular item. This Dollar General was better organized than the other locations I have been in. The item I was looking for was out of stock so I didn't spend much time here. I can't really say I'm a fan of DG but this location was better than most.

Love to shop here, cutest gift items, lost of costume jewelry and fun summer glasses. BEST store…read moreto shop for polish pottery in so many patterns and a huge selection. There is a nice kitchen gadget and nice pans. A nice store with lots to see and easy to drop a hundred bucks here. The staff could be a notch up in friendliness but the summer heat can make ya cranky, it nice and cool inside so not that excuse. Shop local!

Great prices. I was able to get everything I needed for under $25. The cashier Audrey was very nice…read moreand pointed me in the right direction for socks.

I'm okay with this place i'm not against shopping here nor am i fan of it…read more It's not Target but then it's not the dollar tree either. It's kind of in the middle. The service is good they are usually friendly to us and store is in decent order. We usually shop here about once a month if not a little more, even when most of the items are $5 or less.