An example of how success is the beginning of the downfall unless extreme efforts are taken to…read morecounteract arrogance and complacency. Once thing is certain: their bread and croissants (which I used to adore in the past) are not anywhere as good, fresh and crispy as they used to be anymore and rather feel a day old. I tried it on several different days throughout my stay and continued to be disappointed. Will try the competition (Baeckerei Voland) next time who happen to sell their fresh and crispy baking goods until 9 am in the train station. PREVIOUS REVIEW What a blessing to finally - after missing it for many years in the USA - finding effortlessly some of the best bakeries/pastry shops when visiting good ol' Switzerland. The Steiner Café - with multiple locations - is just one of many. But the bottom line is, the breads, the selection of breads and rolls, and the pastries are sooooo wonderful and delicious. Why does it seem impossible in the USA to replicate such palate elegance, avoiding excessive sweetness and going for quality/freshness rather than size. Single purchases or full-core brunch - all equally seducing. Leaving a tear behind...!

Steiner in Rapperswil is all about fresh ingredients coming together to make people happy. The…read moreHamburgers are the smashed variation and the Steiner pasta dishes are excellently prepared. I recommend you also get the desert known simply as 'Clown' as it's nice to see this item arrive to the table at any age.

I was torn when I thought of how to rate this hotel. It is my second time here in two years and our…read morecompany rents rooms and we have about 25 people who partook of the restaurant. The rooms are of quality and the food is good. But, the service was absolutely deplorable from a good portion of the staff. There were a couple who were great but it really felt that most did not want us there. I watched a breakfast cook yell at a Customer who was trying to order an omelette on Sunday morning and he literally threw the eggs on the mans plate. From a personal standpoint, it was rare, if ever, that I had anything close to prompt or happy service. If this was an isolated experience I would not hesitate to give this hotel a second chance. But it's twice now in two years and we spent thousands of Francs here. I'm sorry but if you travel, I would not recommend this hotel.

Very poor coffee very poor service ! Employees are sad and unhappy! restaurant with potential but…read moresince years very little attention to hospitality and service! Typical Switzerland !