Very kind and compassionate Veterinarians and vet techs and support staff…read moreKind and patient with my 2 elder rescues

literally the best experience I have ever experienced from a Vet. I will always bring my dogs here.read more

This used to be a private practice, but that doctor sold the practice almost 10 years ago and…read moreretired. The new ownership is iffy. The clinic appears not to have been updated in a while (like ever) and the staff seems to revolve on a regular basis - though some are very good. The bigger issue is the owning company: their rates are high, they want prepayments, and they want to sell you "wellness subscriptions." I used to love these folks but in 2025 I think there are better options. We moved the last kitty they were caring for to the Cat Doctors - they specialize in felines, and for us a better option.

Dr Sullivan is just awesome! She really cares about my kitty, she always takes care to make sure…read morethat he is not (too) scared, and to keep his anxiety/pain levels down to a minimum. Thank you!

I took my cat in for an emergency visit after calling Bedford Veterinary Hospital and not having…read moreany available time slots. We were taken in by the veterinary technician who listened to me and took notes to let the doctor know about the situation that brought us there. They checked my cat, gave her some medicine and fluids and before the tried to do any of this they gave me an itemized receipt that specified the procedure and cost. The veterinary only did tests that were needed and no extra "just in case" exams which I and any other pet owner would appreciate. Overall I'm very pleased with my visit to this location. Dr. Carmichael and her technician Courtney were so caring and gentle and that made me feel at ease. I appreciate the transparency and care provided for my pet that day.

Location is a veterinary clinic, groomer, and boarding location. The Veterinary clinic is open 7…read moredays a week. The vets and vet techs are great to deal with and are knowledgeable and informative. They have full range of meds for your pet as well as care for senior pets and rehab for injured and post surgery pets. The groomer is open Monday thru Friday and does great work. They have pet boarding as well as dog daycare. The prices are on the higher end but you get what you pay for.

We've been bringing our cats here for eight years and are always impressed by the team at this…read moreanimal hospital. They treat our cats with such care and affection! When necessary, they have referred us to appropriate specialists with success. There is handicapped parking and if you need help bringing your pet in, you can call and someone will assist you. Staff is also available upon request to help you bring your pet out.

I went in to get an estimate to have two benign cysts removed. The quote to have two cysts removed…read morewas nearly $5,000. It cost me 94$ to get a quote that was beyond the pale. Bring your pocketbook. Terrible place that is only interested in your money and not your pet's health.

Cindy Carter and Rita would like to thank the staff at Countryside for caring so much about our…read morebaby girl Cheyenne. A special thanks to Dr. Zaino, Dr. Lewis, Cathy Parsley, Mariyah and Ashley for there love for our baby girl and all of there support when we had to make the decision to let go to doggie heaven. We will always be forever!

I went in to update my dogs rabies vaccine and they reported to the town that I had a dog now the…read moretown is demanding that I pay for a commercial dog license. Why commercial? No idea. The vet did not inform me they were going to share data about me my dog or our transaction with the government. Needing a license to have a dog is insane and vets of all people should be opposing them not throwing their customers under the bus. Could have at least warned me they do that.

I just started here with 2 little kitten-babies. The facility is very clean & calm, the staff is…read morecaring and knowledgable, and the vets are just great!! They don't try to sell you stuff you don't need, excellent follow-up post-spay & neutering surgeries. I found them through reviews, and now here is mine!! So happy I found them :)

I've been bringing my cats to this location for years. Always a pleasant experience. Genuine staff…read moreand the best care for my little guys. Super clean and calm environment. Prince Philip approves!

We bring two Labradors to this location. The staff and doctors are really good. We feel well cared…read morefor and would certainly recommend AMC. They are not inexpensive, however, price is what you pay, value is what you get. Regarding the facility, I realize they are renovating and potentially improving the place, the current facility needs a good cleaning.

They did successfully fix up our cat in an emergency surgery situation when he was clogged up with…read moreurinary crystals and near death, but read on for the full story. After overnight stays and several thousand dollars later he was in survivable shape and emerged with a lifetime prescription for veterinary formula food (both wet and dry). The prescription for this food was explicitly written to indicate that he would need this prescription food for the rest of his life and it was written to cover 50+ refills of any size wet or dry. The script did not include any expiration date. This would likely be enough food to last the entire balance of his life. After a few years, though, this facility decided that they would no longer authorize prescription refills of the food when contacted by food retailers (Petsmart, Chewy, etc.). Even though the prescription explicitly said he would need to receive ONLY this food for the rest of his life, and even though we were nowhere near the number of refills provided for in the script provided to us post-surgery, this facility decided that we could no longer purchase the prescription food (by denying script refill authorization). Several conversations ensued after retailers notified us that this place was refusing to authorize refills. The bottom line is that this facility decided to hold the prescription food hostage until and unless we brought our cat, who was/is perfectly healthy otherwise since the blockage surgery, in for a checkup appointment. This cat either throws up, poops himself, or both virtually every time he is transported anywhere by car and gets stressed to the hilt when he is forced into a carrier and then taken somewhere in a car. As his owners and family it is our belief that the stress it would cause him to be taken in for an appointment, in light of his clearly good current health, would outweigh the benefits of scheduling a vet visit at present. This facility does not respect that decision, though, and despite originally providing a script that explicitly said he would need to be fed this food for the rest of his life and which prescription had no expiration date and which has not even been refilled 1/3 the number of times it was written to provide for refills, and which prescription food he has now been fed successfully for several years post-surgery, has determined that they will now hold the prescription hostage until he is brought in for a visit. We are currently working to gradually transition him off of the prescription food (albeit certainly a bit nervous) due to this unprincipled action, and if he indeed needs a trip back to the vet at some point you can bet your bottom dollar that it will not scheduled at this place. Be careful, as even if they may fix up your loved pet in an emergency situation, you may yet in the future find your prescription(s) being held hostage to future appointments. ------------------ Edit 8/4/2025 in response to Animal Medical Center of New England's 8/4/2025 reply to the above review: Response to my review "This should never be the impression we leave..." inaccurately implies there was some ambiguity in terms of the multiple conversations that ensued between myself and the facility. However in reality there was/is no ambiguity as to the circumstances involved. On multiple occasions the staff there have left no doubt about what transpired. Despite vet diet food script being written, post-surgery, with no expiration date and providing for enough refills to last for a decade plus, and despite writing on same prescription that our cat should receive *only* this food for the rest of his life and also reiterating the same verbally (that he should be fed *only* this food for life), you refuse(d) to authorize continued refills in accordance with the written script. The impression left is wholly consistent with both the reality and with the office ultimatum given; bring him back in or we will not authorize further food refills. "it's important to us that your cat remains healthy and comfortable..." rings darn hollow.

My experience has been great so far, The techs have been more than kind and the Dr has always takes…read moreher time if I have any questions , never feel rushed . the front desk as well is always helpful along. with pleasant , I prob had 1 time where someone was off , but we all have those days . All in all whole heartedly recommend going to them.

Great staff!! they're fantastic to my furry kids and always accommodating!! The front desk staff…read moreare always welcoming and friendly.

I have brought my dogs there for years I love the doctors, groomer and staff! I highly recommend…read morethem!

Grooming and Daycare are amazin! Front desk and techs are always polite and friendly.read more