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Services - KnoxFest

Event planning

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14 years ago

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All Occasions Party Rentals

All Occasions Party Rentals

(11 reviews)

Amazing! They have OVER THE TOP, AMAZING CUSTOMER SERVICE!! The best to work with. Had all that we…read moreneeded and were able to work with us last minute. Would highly recommend them for any event rentals

Wedding Rentals Beware. I hate to write this review. Initially this place came highly recommended…read more The feedback was that they took great care to provide high quality items for events and we felt safe using them for our wedding. Our initial impression was "good customer service and excited to see the products come together" Sadly, there were some issues that soured our experience and then a big fumble on the wedding day. 1st: Don't be fooled, it's the shipping and delivery that gets you. They show on their quotes a delivery charge, but when going through the line items you'll see.an additional "after hours delivery charge" which is for any delivery after their standard hours of 8am-5pm. Not sure how many weddings fit that window. About 1/3 of our bill was fees and delivery charges. So there are at a minimum of 2 different delivery charges. 2nd. They fumbled at the goal line. On the wedding day, they didn't delivery 2 and a half tables worth of the plates we rented and were missing a table cloth. (1 plate was broken but that's an accident I won't beat them up too bad for). This meant they had to strip a cocktail hour table... in the middle of cocktail hour... to put together a table for the reception. Along with the embarrassment of the fact that two + of our tables were shotty looking and out of place. When I called to see what they could do, they were apologetic and did give us the equivalent to an 11% refund. Which, while a nice gesture, doesn't feel appropriate considering the event. Ending on a good note they are very friendly and do take care of active duty military (the reason for the 3rd star). But sadly for this, event they missed the mark.

KnoxFest - eventplanning - Updated May 2026

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