Premium Granite Works Inc and Bill Baril took a $10,000 deposit from me on June 15, 2023 and…read morepromised to install an outdoor kitchen countertop. At first, I was told it would be completed by late July. Then I was told it would be completed in late August...finally in mid September, they told me they couldn't do the job. Since then, I have been waiting to get my deposit back. Every week Bill Baril says my money will be coming next week, but it never happens. Thus, I spent some time looking him up in the BC Court System at justice.gov.bc.ca and found the following cases and the corresponding amount claimed against Bill and his business in ONLY THE LAST YEAR: URAL LINK LTD. v PREMIUM GRANITE WORKS INC ($83,925) 9859870 CANADA INC. v BARIL, William ($34,893) ROYAL BANK OF CANADA v BARIL, William ($64,914) DESIGN NINE LTD v PREMIUM GRANITE WORKS INC ($5,200) PENTCO INDUSTRIES INC v PREMIUM GRANITE WORKS INC ($8,216) WORKERS' COMPENSATION BOARD v PREMIUM GRANITE WORKS INC ($34,514) COOK, Rodney v PREMIUM GRANITE WORKS INC ($35,000) 624925 BC LTD v PREMIUM GRANITE WORKS INC ($19,216) Additionally, it now appears that Julie Baril (Bill's Daughter) of business 1404929 BC Ltd (DBA Premium Granite Works) has now taken over for Bill Baril and says that the "new" Premium Granite Works has no obligation to me, as its a different business.

This is not a place that I would prefer to do business. I contacted them on multiple occasions with…read moreno response. I had to keep sending texts or phone to make contact. I finally got confirmation that what I was looking for was available but when I asked for final quote on install and a hole cut in for the sink, no response again. This is a reasonable request. I sent an email asking for a formal quote and got a response saying they didn't have my quartz and to check somewhere else. This came one day later. I'm not sure how these people stay in business. Not happy!

Johann's work is over all good however he over charged me his quote by 30.00 for the gate final…read morecost 800.00. To give him the benefit of the doubt I realized that he has a language barrier and perhaps he misunderstood me during the preliminary assessment as I indicated I wanted a "lock" for security on the inside of the gate of my patio. He gestured that he would install a sliding lock during the preliminary assessment BUT that's not what I got. There was something else he did while building the gate that caused me to question his honesty. Even though my gut feeling was off I still proceeded being new to Peachland I really wanted a gate for security purposes. I regret that I paid him in full at the end however he promised he would return and if I had a problem with anything. The lock he gave me wasn't easy to use - fiddling with a small key in the frosty mornings was difficult. He refused to exchange the pad lock and install the sliding lock - sadly we were unable to resolve the issue. In the end I did purchase a sliding lock however Johann still wouldn't reply to my offer to resolve. I found a local handy man that offered to come over and install it for free. It made me happy in the end. I have a very kind and honest handy man here in Peachland and now I'm happy.

From the owner: Over 35 years experience in carpentry, cabinetry, finishing and all kinds of jobs around building…read morenew houses and renovations.

By far the worst purchasing experience in all my 58 years. There were multiple deficiencies in this…read morekitchen and it took Trevor 9 weeks to deal with them. It was one excuse after another and nothing was his fault. He forgot an entire conversation we had with him, and as a result, cabinets were built wrong and parts were omitted completely. Over 50 emails,calls, texts and visits to the showroom to get this sorted out and not so much as an apology. Avoid this shop like the plague.

I worked for Trevor in his shop and regret ever workkng for him. Since I have left 10 days ago he…read morehas yet to pay me, ive emailed him and he says his is to busy to process my pay!! I have now got yo deal with labor standards to get my money. I would highly recommend people to avoid KPC Cabintets when looking for cabinets or a job

DO NOT TRUST Truly Kitchens, Premium Granite , Bill Or Julie or Trevor. They will take your money…read moreand give you nothing. We paid $38,000 deposit and Bill took the money. After months of negotiations and lots of lies they flat out said there was nothing they could fo for us. To top it off our builder quit so we got took twice. Legit complaints on this company...we know people that quit working there.

I DO NOT RECOMMEND THIS COMPANY. We purchased flooring January 2022. The floor was to be…read moreinstalled Feb.18 We were able to have a couple of brief conversations with Tasha she was full of excuses and each time she told us will call you back in 15 minutes well those 15 minutes never came. And we are out 4500. Please check reviews before engaging with this company. KELOWNA BC

Amazing company very busy but once I hired was extremely happy with outcome of my cabinets and…read moreflooring