I recently needed new carpet throughout our home - 3 bedrooms, hallway, two staircases, living…read moreroom, and half of our basement. I requested a quick turnaround and I am very impressed with the customer service, the installation, and the quality of the product. This local business was great to work with and made the process seamless.

If I could do an-100 I would. They ruined our old hard wood floors under the install when they…read moreremoved the staples holding the previous padding down. We can't SEE it but it squeaks horribly and is spongy now in places, indicative of the old oak tongue in groove flooring having separated. We ordered a not cheap Berber for 4 rooms and a connecting hallway. You can see every single seam. I googled and it said these seam relax after a few weeks and are Supposed to become less noticeable. It's been over 8 weeks and they have only worsened. AND the 12 foot hallway has a seam at the dining room and a seam at the bedroom entrance. Both look awful. And the carpet in the bedroom wasn't laid properly so while it's the same as the rest of the install, it looks different because the pattern doesn't quite match up. The seam into the bedroom ended up pulling up, possibly when our 10, 12, and 15 lb dogs were chasing each other. Over a 6 ft long strand that left a very noticeable gap. If it would have been seamed and glued together properly this would not ever have happened. (We have had Berber before in this same area, and could never see the seams, ever, and had dogs that time too, running through the house and never caused an issue. We also have 30 year old Berber in our finished basement, that has held up so very well, except for one seam down there that after about 20 years and 2 leaky water heater floods, finally started showing ) . Contacted the CC sales person regarding the seam that let loose, had already texted him photos previously of the crappy install which Damaged horrifically, our 1920 woodwork which I spent 100s of hours refinishing myself and will now have to not only strip and refinish, but sand to remove the deep scratches and provided him the pictures I took of the seams and damage To our beautiful old woodwork. The sales person offered to send the same crew who didn't know what they were doing to begin with, back to try and stretch the hall carpet and reseam it. And he said if that didn't work, then we could have them use a portion of the 8ft sq extra piece we kept and have 3 (bad) seams instead of 2, or if those failed, we'd have pay for a new 13 ft x 20ft piece of this carpet for them to cover a 12x3 ft wide hallway, using that same install crew. Update- the bill! When we Got the bill it was $600 higher than quoted because supposedly then footage estimate didn't include one of the rooms. Except the description of how it was calculated did. They did deduct the extra charge and we paid the price we were quoted originally. I have since realized that this quote include the most expensive carpet pad they sell, which turned out was not usable with the Berber we bought (supposedly) so we agreed to downgrade to the medium price pad, only the price difference was not deducted from the final bill. I will say the crew was polite and hard working. They did a good job in the 2 small rooms that we Had luxury vinyl planking installed in. We could not discuss our concerns about the scratching and seams with them because of a language barrier though. Our stairs were done on a separate day by the same crew, and I had contacted CC and sent these images and said they needed to not wreck my stairway because there was zero damage to it now(and I sent him photos to prove that) they did not scratch the stairway woodwork, made out of that same wood that They wrecked with the rest of the install. They did do a better job on the stairway. They also wrecked the hardwood Johnson flooring that our carpet butts up against in the dining room. That is irreplaceable as it is no longer made In that color. I am 67 now, we've had several carpet installs over the years. THIS one is totally unacceptable, crappiest job I've ever seen anywhere. Seriously.

We bought our flooring from MD and we were super happy and grateful for their knowledge on helping…read moreus find the right flooring. Went over and beyond with amazing customer service. We will for sure use them again with our next project.

This was an extraordinarily poor experience. My husband clipped their ad out of the newspaper,…read morewhich stated they were running a "whole house" carpet cleaning "Back to School" special for $99. I called to line up the cleaning service and specifically asked if they actually meant the entire house. The person I spoke with said NOTHING about the size of the area to be cleaned nor did they ask me what size my house was. When the carpet cleaner showed up I specifically asked him about "upcharges" and if there was anything additional I should be expecting. He explained that there was a $3/per stair charge (which I happily agreed to) and there was also a charge for spot treatments (again, I happily agreed). I had to leave to run some errands and when I arrived home the bill on my counter was for over $500. Upon inspection, there were still areas of my carpet that had stains and my basement faucet was broken where he had pulled the sprayer out to the point that it could not be retracted. There was a charge for "extra" areas because apparently they only clean 1500 sq. ft. for the $99. There was also a $110 add on charge for cleaner and disinfectant (that I didn't ask for nor was I told about) at the end of my bill. I spoke with someone at their office twice after that and although the ad that we had cut out did not specify the 1500 sq. ft., she insisted that this has always been the case. They did agree to come back and fix the stains as well as the faucet but I won't hold my breath. It saddens me that the days of the "customer always being right" are long gone! I would not recommend this service!

From the owner: Advanced Carpet Care is a professional and affordable Sioux City, IA Carpet-Cleaning company. We…read moreaim for the highest customer satisfaction with our friendly and thorough service.

Amazing amazing amazing!!!! We had a shower that needed completely demo-ed and redone. Not only…read morewere they helpful in helping us pick out our tile, they were always on time, very responsive, hardworking, clean, and informative! Would rate them 10/10 and would refer them to anyone! Wish we would have had them do our shower from the get go!

Very reliable and fast flooring company! We contacted them on Sunday and they were able to fit us…read morein the same week on Tuesday. They did a great job!