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Knockerball Middle Tennessee

5.0 (1 review)
Open • 7:00 am - 11:00 pm

Services - Knockerball Middle Tennessee

Equipment rental

Party equipment rental

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9 years ago

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Premier Event Rentals

Premier Event Rentals

(5 reviews)

I rented 350 chairs and 27 tables for my daughter's wedding. I worked with Vanessa on reserving…read morethem and she was helpful to respond quickly and make any changes necessary as the wedding day approached. The problem came when the chairs arrived. We ordered 175 white and 175 brown wooden chairs. The white chairs were dirty with some mold but we were able to clean them with some work. The brown wooden chairs were scratched, broken, and covered in mold. We cleaned them repeatedly, but could not remove the mold. The wooden farm tables were chipped, with crooked legs and water stains on the tops. The 8 and 10 ft. banquet tables had plywood tops with holes in them. Several of them needed 2 tablecloths to cover them just to hide this. I called and was told that "We've been renting these chairs for like 20 years, so there are going to be some scratches on them" and in regards to the mold "I guess the last people that rented them left them out in the rain". That was their explanation for the condition of the chairs we received. I asked to speak with the manager, Austin, and he was not available for several days. He did answer after many calls and said that the condition of his chairs and tables was the "industry standard" and that as far as the mold, he might need to do some re-training with his staff. I called repeatedly and he was never available to speak to him again, as he was either out making deliveries or out of town. I asked for at least a partial refund for the broken, damaged and moldy chairs and have yet to receive anything. Please just be warned about this company. You will not get what you think you are paying for.I asked for the owner's name and contact information, but was told they really didn't know who owned it. I feel like the owner would like to know how this business is actually being run. I am including a few pictures of the chairs and tables, but there were just too many to include them all.

Premier event rentals takes advantage of people. They take it upon themselves to charge additional…read morecharges to customers weeks after business is concluded without notifying customers. Also, they charge for mileage to deliver and pickup (round trip for both drop off and pick up).

Knockerball Middle Tennessee - partyequipmentrentals - Updated May 2026

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