I had a major water line break in a crawl space on a Friday morning. Called multiple plumbers who could not come out short notice. Klutts csame out and had me repaired in no time!! So thankful for them and the costs were absolutely reasonable! read more

I had a broken shower handle/faucet, needed to be replaced. I called them and they came, but left with the job not completed. They installed the wrong part where I only had hot or cold water, but not together to have a water the temperature for a bath or shower. It's either hot Or very cold. It won't let me choose the temperature. I texted him several times which he always answered and said he was coming back, but he never came back. He said he was going to refund me part of what I paid to him so I could get it fixed. He lied about that also. Don't use this plumber. He doesn't know what he's doing. He's great at giving you a text to say he's coming, but he lies. Save yourself the pain of this guy. Beware! read more

Do not use this one if you do not want to get got. He sent two little young boys(looked like they were still in high school) to my house to fix my sink, and it took them 15 minutes and they were done. They charged me $150 to fix it. I explained to them if it started back to leaking that I would be calling them. Well when it started back leaking about six months later I called Mr. Justin Klutts and he told me that he would be over to fix it, to just text him my address and he would get by. Well he never came, so I called him and he did not answer, so I left him a message. To make a look story short he never came. Do not use this one, I am trying to save some one the hassle. I thought he would be a good plumber because I work for a company that he has done work for. If you want the run around and unreliability choose him. read more

In a nutshell, poor workmanship, unprofessional and unreliable. They installed our new hot water heater and didn't bother to replace the 20+year old drip pan leaving it sit in water to rust. Six months later they charged a ridiculous fee for four employees to replace a leaking pressure release valve. Two months later the same pressure release valve they replaced started leaking again. When I called about this the owner consistently cut me off and said they would come out that day and never did. This happened two days in a row and I'm not even going to bother with such a low integrity company at this point. read more

Terrible!! cannot say this enough. they were recommended to me as a plumber that had a scope camera that could dx a plumbing issue..This was the Thursday morning before New Year's Day .. after contacting and being told they would be out shortly.. they never showed. the next morning I contacted again and was told that he had one call before me the day prior and had run into some issues that he would be there around noon.. at 3 pm ( Friday of NY day weekend) I contacted him again and told him he had left me hanging for 2 days and now because it was so late I couldn't find anyone else bc of holiday weekend... he sent his very young son who tried to run a hydro jet machine and couldn't make any progress. The son told me that I probably needed a pipe replaced .. told me his dad wouldn't be able to get out before Tuesday ( of course not - holiday weekend) the very next day a friend sent me a post showing where they had responded to a post saying they could take care of his plumbing issue that day ( Saturday) Fast forward to Tuesday ( after contacting him that morning like he asked me to) he told me he would be but that day, which he did in the afternoon looked around said he would have to call for a locate from the utility companies before digging could start... Thursday rolled around, no one had been out so I contacted him( Justin) again and he hadn't even contacted for a locate .. he said he would do it then. Friday rolls again and all the companies had been out and marked .. I contacted him to let him know and he said it would be Tuesday before he could get out( noticing a pattern here-I am) Well Tuesday has come and gone with another no show and no contact on his part at all.. it's been two weeks now with no working toilets And I am done. I've at least 7 people contact me and tell me that Klutts plumbing had done the same thing to them! AVOID THIS COMPANY at all costs. Most unprofessional, unreliable and immature people I have ever dealt with. Instead of communicating that they are too busy or aren't interested, they ghost you! I will be contacting BBB in my area as well! read more