There is likely not enough space for me to begin to list the multitude of issues I have had with…read morethis company, but here goes: 1. Several months ago one of their employees went into my master bathroom and shit. When I walked in and I found her shitting in my bathroom, the owner and I discussed it and I requested that the employee not come back to my home to clean and the owner agreed. The company respected that until December I walked out in my living room to see the same cleaner standing in my home and did not even say good morning to me. Now fast forward to January 5, they did it again. Brought the same employee to my home and when I told them that I would not be able to allow her to clean my home, but the other cleaner Alyssa is allowed to come in to clean, Alyssa told me it will just be her cleaning and she went to check in with the office manager Steve. Alyssa came back and said they will have to clean on another day because Steve said she can't do it on her own. They then proceeded to charge my card on-file and indicated that I refused access to the home which I have video recordings from my doorbell that I did not refuse access to Alyssa. They are the ones who refused to allow Alyssa to clean the home alone. 2. Very unprofessional services. They will be in the wrong and not apologize. They no showed on me back on Sept 29, and then gaslit me and said that my schedule got thrown off from vacations that I took several months prior. Up until that time, they were coming for the regular two weeks schedule, so I'm not sure how to schedule worked for several months and then suddenly did not work in Sept. They clearly messed up and had a scheduling error and instead of owning that as any professional Business would do they gaslight costimers. 3. The cleaning services was great in the beginning and then their attention to detail and level of cleaning drastically dropped. They would clean and my bathroom floors would be left completely dirty for several cleanings back to back. They were spraying and washing it down, rather than actually scrubbing it. See photos below. Several other areas of my home would be neglected from basic things like dusting the lights over my kitchen island, blinds, cleaning the backsplash behind my stove, cleaning the range hood, cleaning underneath the kickboards of the cabinet where several food crumbs would remain that my 19 month old daughter would constantly pick up. And there's so much more. 4. They scratched the outside of my new tub in my bathroom with their vacuum. 5. Please note that if you use this company, not only will you get unprofessional services, but they will have a nasty attitude that you are begging them to clean and they are doing you a favor. These are very inexperienced people trying to run a business and doing a very poor job at it. RESPONSE TO THE BUSINESS's REPLY. Using ChatGPT to reply to me is actually amusing and shows that you just don't know what you're doing. You can't even come up with an authentic response and a lack of education in your field. It truly baffles me that they will lie when I have video recordings and I am not bluffing. I just sent them proof that I have a video recordings. I did not address the employee directly. I spoke to the Action manager this morning and I said to her very calmly that I was confused because I had an agreement with the owner Kia for the individual to not return to my property. In fact, my video recording will show that the employee walked away while I was speaking to the acting manager to go back to their car and started cursing, she was the one who used profanities. As far as several site visits, management visiting and quality control, THAT IS A LIE. The owner Kia cleans my home. That's not a site visit, that was her coming every two weeks to clean and she was part of the problem. She's actually the one who did not clean my shower for 3 consecutive cleanings. If a company would lie, knowing that a customer have actual video proof....RUN! These are not the kind of people that you want cleaning your home. And I absolutely use profanity only after they left my property and charged my card today on January 5, 2026. Our long history of text messages conversations history will show that there was never prior any profanities used before that. I also downloaded and saved all video recordings from my camera anytime any discussion took place in my home regarding any issues so I have proof so keep lying and I'll show those as well. ANOTHER UPDATE: Company states that they're immediately refunded me that is a lie. Got an email indicating that I was charged and there is no email indicating that I was refunded and my bank account reflects the same. These people are DANGEROUS !! They are lying, knowing that I can disprove everything that they are saying.

Professional, responsive, and hard-working, Kia and her team were a pleasure to work with. I asked…read morefor a deep cleaning of my home and was honestly startled by how much they could accomplish in a single day at a fair price. I imagine I will be retaining their services for quite some time to come!

I hired Andrea for a deep cleaning session. Andrea is very friendly and has a strong attention to…read moredetail. My house is sparkling. I liked her work so much that I'll be using Andrea on a biweekly basis. Thank you Andrea.

SatinHands provided excellent cleaning service for my son's move in. The associate came in got…read moreright to work. She was on time, friendly, stayed committed to get job, not a lot of chit chatting and pointed out areas of concern. We all were amazing at the transformation of the space, the cleanliness, the smell of the house and how well she touched every surface. We will definitely use their services again. We will also refer them to all our friends and family. Thank you SatinHands, we are very pleased with the services you rendered.

The cleaner Nicholas was an absolute gem and he even came back out the day after the initial…read morecleaning to get the areas he had forgotten about! Fatima was very professional and easy to work with! I look forward to continuing my services with this company!

From the owner: Premier Cleaning Pros isn’t your average cleaning team. We’re the detail-driven powerhouse that…read moremakes your space look better than new. What Makes Premier Cleaning Pros Different: Meticulous • Reliable • Professional — that’s not just a tagline; it’s how we show up for every single client. 1. Detail-Obsessed Cleaning We don’t do “surface clean.” We do the type of clean where your baseboards feel appreciated and your appliances look like they just came out of the box. 2. Reliable Service You Can Trust Your time matters. We show up when we say we will, deliver exactly what we promised, and keep communication clear and simple. 3. Professional From Start to Finish Cleaning pros, respectful attitudes, and a customer-first mindset. Whether it’s a cozy home, an Airbnb turnover, or a commercial office — we treat your space with absolute care. 4. Airbnb, Move-In/Out & Office Cleaning Experts We know the difference between a quick refresh and a deep reset. Our team specializes in high-stakes cleans where first impressions matter. 5. Customized Cleaning Plans Every space is different — so we tailor services to your needs, your lifestyle, and your priorities. 6. Licensed, Insured & Background-Checked So you can relax knowing your property is in safe hands. 7. Easy Booking & Fast Response Times Booking is simple, communication is fast, and we make the whole process feel effortless.

Yana came to my home to give me a quote on the deep cleaning I desperately need. She was very…read moreprofessional and kind in her assessment. My health has hindered my abilities to clean my house to the standards of my upbringing. She understood without criticism and gave me a fair quote. While life has gotten in the way and I have not had her over to do the job she was hired to do, I feel comfortable in saying that we will want to be one of her regular clients in the future.

From the owner: I offer reliable and detailed home cleaning services, including regular cleanings and deep…read morecleanings. I specialize in making every space spotless, with special attention to kitchens, bathrooms, windows, and ovens. I also provide move-in/move-out cleanings and scheduled maintenance on a weekly, bi-weekly, or monthly basis. My goal is to create a clean, fresh, and organized environment so you can simply enjoy your home. A clean home is just a call away.

Friendly, reliable, professional team and excellent cleaning services-- extremely thorough! Would…read morenot use anyone else.

this was one of the worst cleanings I've ever received at my home in the past 15 years. I do not…read morefeel like it was the Cleaner's fault. I feel like it's more of the direction from her manager or management.. They initially start the cleaning with photos, but it's very telling that the photos are in their favor so that it looks well however, when you dive deep into the cleaning, it's not cleaned.. the products use were from the dollar tree so therefore their water down and did not last. My guest found trash in their bed after being made up mirrors were not clean corners of each room we're not clean, but it had dust and dirt cabinets were not cleaned in the bathroom not even dusted on the outside. Mirrors were not cleaned in the bedrooms under the bed, was not dusted or swept in their hardwood floors in the master trash is found in the bed in my guest bedroom as my guest slept. There are complete stains and clutter in the kitchen area no appliances were wiped down and the microwave was not cleaned out as it was supposed to as well as dusting of the shelves was not completed. I end up having to complete the house cleanup on my own after leaving the hospital when I called back and showed pictures of the actual footage versus with my Cleaner hat taken, I was told that they could come back and do what was missed, which was the majority of my house, including my sticky heart with floors throughout every single room because the mop was not changed from the restroom to the regular floors, so it left a residue and almost like a toilet like smell. When I called back, I was told that I would have to pay for an additional cleaning and for an additional person to come out however, when we spoke over the phone, I was told by Miss Terry that two people would come out and that she had called me to apologize, letting me know that one person was stuck in the rain, but they will be there as soon as possible however, when I asked for the two cleaners to come back and re-clean my home I was told that there will be a another hundred dollar 50 charge this is absolutely ridiculous and I think that it's a fraud as well as a scam. I will be going back to pretty girls clean too llcI never should have stepped out of there company at all, no matter the charge.

My realtor recommended these individuals to do some work at my new home so I didn't think anything…read moreof it. When they offered interior and exterior painting services at a great price and included some fencing work I thought why not! Huge mistake. The quality of the work was terrible. No care was taken into areas where there was a color change, there were areas with peeling paint, no caulking was performed before painting, areas where dripping paint had dried, my plants around the home were sprayed with paint, and the fence door can't even open from inside the backyard. The only concern of this company was getting their money. They were very aggressive with a down payment and final payment before the project was even completed. They also left trash everywhere in my backyard and garage They promised to come back the next day and clean it up, but they never returned. A fan remote also came up missing and the owner never responded to my text asking what happened to it. Overall, it was a terrible experience and I was out a lot of hard earned money that I have been saving for quite some time. Please do not use this company. Do your research and check multiple sites for reviews before moving forward with any project. I am also having a similar experience with another company so please please don't let what happened to me happen to you and your family.

From the owner: Hi! We’re Leonel and Maria, a wife-and-husband team proudly running Top Line Painting & Cleaning…read more For the past 8 years, we’ve dedicated ourselves to delivering high-quality painting and cleaning services with the reliability and consistency every home/business owner deserves. As a small, hands-on, family-owned business, we take pride in treating every project like our own. Whether it’s a fresh, flawless paint job or a deep, detailed clean, our goal is to give each client exceptional results and a stress-free experience from start to finish. If you’re looking for a dependable, detail-oriented team that truly cares about your home and business we’d love the opportunity to earn your business.

Jordan and his team such a amazing job we booked him for the next day to do as he suggested and get…read morea deeper cleaning. Again absolutely fantastic job, professional and let me tell you when it smells and looks clean I can get a good nights sleep. Very affordable and budget friendly but definitely went above and beyond. I keep forgetting to take pictures because it's just hard to good businesses these days.

We had a great experience with M.S. VIP Cleaning this past weekend. They helped with a move out…read morecleaning job and left my son's apartment cleaner than it was when they moved in! Great communication leading up to the move and responsive to all my texts. Price was very reasonable too.

I love this company. they are very professional. they did an excellent job cleaning my house. I…read moretotally recommend them!!!!

From the owner: At Crystal Cleaning Crew LLC, we provide detailed, reliable, and family-driven cleaning services…read more Our dedicated team treats every home and business with care, respect, and exceptional attention to detail. Founded by a Colombian Army veteran with 21 years of service, our company is built on discipline, honesty, and a true passion for cleanliness. We go beyond surface cleaning — creating fresh, organized, and welcoming spaces where clients can truly relax. Every job, big or small, is completed with precision and guaranteed satisfaction.

David, the owner of 5 Star Cleaning, is not only a nice guy, but he's a master at his craft,…read moreunderstands exceptional customer service and delivers what he says he will do. I feel very fortunate to have him in my home.

David was super! He was there early and did an excellent job cleaning our home. I have been not…read morefeeling well the last two weeks and he came in a flipped our home of 3 young children and husband. He tackled upstairs like a champion! I would highly recommended