Pedro's quality of work is good, however, i can't say the same for his work ethics. I called All…read moreIn One to see about placing an order of 75 shirts that needed to be done in less than 3-weeks. We discussed everything in great detail; Pedro convinced me he would be able to fulfill the order. I followed up with an email explaining everything in writing and sent pictures, shirt sizes, etc.
After he received the email he called and told me he would need a deposit, and the balance would be due upon pick up, however, he asked for cash. I expressed my concern about paying in cash as the funds would be drawn from our church fund, for Kids Camp. He allowed us to pay by check but asked that it be written to him directly, so we did.
II'm into the second week and i have not heard from him, so i call to see how things are going and ask if he had any questions. He told me he was working on a previous order and that he would call me the following Wednesday. Wednesday came and went and no call. I waited until Friday, before the 3-day weekend to call him. He told me he hadn't started on them yet, but kept insisting he would have them done. I remind him of the 75 shirts i ordered and the due date fast approaching. To be honest, not including the weekend/holiday, he had 2 days to get them done. His response, "I know, they'll get done."
Due date is here. I stop by and they are not done. He asks if i can come by after work. Irritated, i leave and go back to work. Instead of just stopping by, i call and he tells me they are not ready - they would be ready later that night. I told him at the very latest i will pick them up the following day, as i allowed an extra day just in case anything happened. Again, he assured me not to worry they would be ready. By this time i am frustrated with him as he already broken numerous promises that he would call me back, the shirts would be ready and blah, blah, blah...
I go the next day at lunch and guess what? They AREN'T ready. You guessed it... come back tonight at 8 p.m. Skip forward from all the BS that i was given by this guy. Before heading to his shop i call text him at 7:49 and tell him I'm on my way. He responded, OK. When I get there he shows me one of the shirts and to be fair, they looked nice. Then i look down and see all my colored T-Shirts untouched and asked him if those were my shirts. He's a little nervous and say's yes. I got upset and asked how many he had done - his response, ten. OMG!!!! I told him what I thought about his work ethic (poor planning, unable to meet deadlines, poor communication, broken promises etc.) After all that i leave upset. He calls me at 9:30 on a workday, and tells me he's almost done to give him 20 min. I stop by and i wait at his shop talking to him while he finishes up. Left at 10:30 p.m. and two shirts were missing.
Asked me to come back next day. Folks, he only has two shirts left. I meet up with him the next day like I'm supposed to and he takes his final payment then proceeds to tell me he's on his way to get the last two shirts (time is noon). I told him i would be back at 4 (sound familiar). At 3:49 p.m. he texts me to say he's opening an account at the bank that he's not there. OMG!!! I go by the shop anyway. He say's he isn't there, but his car is parked out front and the door is closed as if no one is in the shop.
I wanted to let him know that he set me back a lot by making me run all these trips back and forth, and now I have to drive my own vehicle to the mountains to deliver the shirts that were supposed to be there two days ago. His response, and i quote, "it is, what it is!"
His work is good, his price is good, but I would rather pay top dollar than to go through this unfair business practice ever again. This was the worse business transaction I had ever encountered. This guy has no clue as to time management.
If you are on a tight deadline then i would not recommend you taking your business to this man. The straw that broke the camels back is what he said to me... it is, what it is. He has no idea the stress he caused me and the extra work i now have to do. I'm being nice by giving him a one star rating.